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Walmart - What does a tail light have to do with a crankcase?

3.0
Details
I make it a point to shop as little as possible so my visits to WalMart are about once a month. I have always had my oil changed in their automotive department merely for the convenience. I could drop off my car and take my time getting everything I needed in the store and most of the time the vehicle was ready long before I had finished my shopping. My store purchases usually ranged from $300-$500 and this time was no different. Out of respect for other shoppers, I would pay for my vehicle then take my other items to a checkout at the front of the store. My truck was due for an oil change so I dropped it off in automotive, got my paperwork and proceeded to do my shopping. About an hour later I heard my name being called over the paging system and returned to automotive with 2 carts of merchandise. I waited in line and when it was my turn, I was told that they could NOT do the oil change because I had a broken tail light. OK, I'm not a mechanic but what the heck does my tail light have to do with my crankcase? I tried to explain to the woman behind the counter who obviously had the IQ of a doughnut hole that it was an oil change and my tail light had nothing to do with it. It became apparent to me that one or both of her parents were parrots because she kept repeating the same thing, "you have a broken tail light". When I asked her what that had to do with an oil change, she literally threw my keys and paperwork at me, waved her hands as if to shoo me away and hollered "next" to the customer in line behind me. Concluding that entering into an altercation with a complete imbecile would be a waste of my time, not to mention my disgust with her treatment of me at this point, I gently pushed my carts to the side, gathered the paperwork which she had just thrown at me, and started to leave. As I did, she hollered that I could not leave those carts there to which I politely responded "Yes I can, I have a broken tail light" and walked away. I realize that this was cutting off my own nose to spite my face but I was damned if I was going to have this woman treat me like this and still give this store my business. I got into my truck (with the broken tail light), went to Food Lion and gave them $489.00 worth of business that night.
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3 comments
Review
#527109 Review #527109 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Walmart in Philadelphia, Pennsylvania - Tullytown wallmat

1.5
Details
every time i go in there every time ur shelfs are missing something purching agent is not doing there job. also I went to electronics dept to use the photo copier and no one was to be found I went to the store manager asked to speak to him a minute his response was I don't have a minute. I demanded a minute. asked why no one was at electronics. his response there on lunch so I asked you sent all employes on lunch break at the same time he said yes. and someone will be back to help you I waited 10 more min and again no one came. you lost your customer service. its the worst out of any store I go to. so now I go elsewhere. you need to be more aware of your stores im writing for many of my friends who used to go to your store it seems you forgot us little guys who support your stores.
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3 comments
Review
#527008 Review #527008 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still not received it. I contacted walmart, after digging through several web pages to find a phone number, and they proceeded to tell me, the card had a...
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7 comments
Anonymous
#871365

As for gift cards.. Most people who use them, leave small balances on them, say .23cents, or something like that. Can you imagine how much money eventually makes it back to ...

Review
#526957 Review #526957 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Deliver product or service ordered

Walmart - Return Problems Review

Like many others I have been a regular customer of Wal-Mart. That ends today. I tried to return a product. Don't try this, in their defense, oops more than 15 days, & seal on box broken (that way when purchased). Their policy is etched in stone, no exceptions. Not one but 3 assistant managers (one of whom,Joanne, has the personality to remain in the back room) would make an exception. The store is in Cooper City Fla. My new policy is to NOT SHOP AT WAL-MART.
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3 comments
Review
#526936 Review #526936 is a subjective opinion of poster.

Walmart - Review from Brady Lake, Ohio

My family and I have been loyal Walmart custoners FOR OVER TEN YEARS, but as of today 8/27/14 we will NOT continue to shop at Walmart any longer. We would visit several store locations throughout the city of Miami (Dade/Broward) including locations up North when we would travel. Everytime we would do some shopping, we made purchases easily ($180+) which didn't hurt our pockets since we enjoyed the conv. of Walmart being open late hours. I am very dissapointed with the service from the customer service dept. and manager this evening. The issue iis when I attempted to exchange a shirt I purchased a little over three months I planned to use ithe store credit towards items I had selected iat the store, I was told by the customee service agent thar I would not be able to get a store credit. I asked to speak to the manager and she told me a store credit would not be issued. A store credit that would not even come up to more than $9. I work in the customer service/hospitality field and at times, we make the exception in order to keep the customer happy therefore the customer keeps coming back. With that said, I will not be returning to Walmart, I'm taking my money else where. I will be sharing the BAD EXPERIENCE WITH WALMART with family, friends, and so forth. store 1590
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4 comments
Review
#526855 Review #526855 is a subjective opinion of poster.

Walmart - Review

I was racaily stereotyped leaving the store
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2 comments
Review
#526788 Review #526788 is a subjective opinion of poster.

Rca Tablet Warranty Review

I purchased a RCA tablet in May of this year. When I got it home it wouldn't work. Got another and had it for three months. Now this one is having problems. I called Wal mart and explained my situation and told them I can not find my receipt but, I purchased a warranty plan and this chic gave me this web site to contact. Now it says no one will help me! Don't know who to contact ?
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Review
#526761 Review #526761 is a subjective opinion of poster.

Walmart only care about their sales !

What I see in recent time is they don't care about their customers. Neither they care about what they are selling. The quality of the stuff they sell is getting cheaper and cheaper. However, if we compare prices, it is almost similar to some other stores. What I believe is because they keep whole bunch of items, people don't want to go to other stores to buy stuff and they buy stuff form walmart. Their customer service is terrible. They don't have any one to help on floor most of the time. Even if you go and ask someone, they just redirect to someone else who don't know nothing about what you exactly ask.
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1 comment
Review
#526589 Review #526589 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart - Review

Walmart in simpsonville S.C. is the dirtiest most unfriendly store ever. To hear the way the managers talk to some of the employees is unreal. You really feel sorry for the same few that are always the only ones working. Really wish this would get the attention of their human resources department and something would get done. Also met their store manager a few times Kerry Kolvin.....a very rude manager I must say. Its such a shame because it housed to be such a pleasant store to visit !!
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Review
#526437 Review #526437 is a subjective opinion of poster.
I was fired from Walmart and 2 of the Assistant Managers Kim Gleason and Mike Long said that I was rehirable in 2 month's then I came in 2 months after that and waited for Walmart to call me back and I never got a call back from them. They lied to me and I will never...
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1 comment
Anonymous
#864840

Let me explain something: being rehireable and being WANTED back are two completely things. Being rehireable just means that the system won't red flag your application as an i...

Review
#526387 Review #526387 is a subjective opinion of poster.