Latest review first
On occasion, When I get home from shopping at Walmart, I find that several of the items I purchased are missing. They are payed for according to the receipt, but are not in my groceries. This happens regularly. The cashier usually will dutifully spin the bagging...View full review
On May 7 2014 I called in to customer service to requested a copy of a receipt for my business. I gave the CSM person the information she needed; half hour later I stop by the Walmart store to pick up that receipt; which it was ready for me. On May 10 2014 I called...View full review
9am on a Saturday morning store was quiet. There was 1 person in the 20 items or less aisle so we had about 30 things. Betty the regular cashier always lets us come in because she prefers to be busy. So she wasn't there. We went in anyways. The cashier looked at the...View full review
Service at WalMart in Mount Olive, nc
I called Walmart that morning and they told me they had the tires I wanted I asked them to hold them. I got off work 1 hr early so I could get there early enough that they wouldn't have to work over. I stand at the desk for around 15 minutes before anyone comes out to assist me and two other customers. At 5:15 they told me it would be ready by 6pm. I went to shop in the store at 5:50 they paged me to come back to the tire dept. They proceed to tell me they can't lift my care because of the way it is made underneath. It is a Mazda Tribute. They said the manager knew how to do it but he was not there. I asked them could they just use regular jacks and he said he could in the front but didn't see anywhere in the back that he could do it. Why did it take them 35 minutes to figure out they could not jack my car up and why has the manager not trained them all? This is very poor customer service.
My husband who is partially paralyzed by a stroke uses a scooter to get around.May 2,2014 at approximate 3pm he attempted to use the family /disabled washroom ,at the front of the store right next to the other public washroom.Because of his condition its difficult as...View full review
On Saturday, 4/26, my daughter took her minivan to our local Walmart #41318 in Knoxville, Tn as she noticed that her tire had a big bubble on it and the van was not driving like it should. She explained the problem to Tim who was behind the van and left it as they...View full review
Again this morning went to buy ham and chesse,there were 2 other customers who were very mad because there was no one to attend the customers waiting time is at least 15-25min, the other two customers who waited 15min,left,this has been happening every time I go to...View full review
They offered our family a $500. gift card after She was horrendously ill for almost a week. Needless to say my wife turned them down. There Pharmacy is a mess over there, and now she can't even step foot In the doorway without an anxiety attack and that was after a...View full review
Walmart in Chicago, Illinois - Thanks their lawyers for making this NOT bait and switch
Was "window shopping" online and found a LED TV that did what I needed so I ordered it on WALMART.COM and selected the "pick up in store" because a store next to me had the inventory - great I could get my new TV in the morning. When I got to the store I was informed that WALMART.COM had cancelled and refunded my order because of inventory discrepancy - fine, would have been nice if I had known that before driving 1/2 hour, but fine, grabbed my phone and found 3 other locations that have inventory availability. Drove to them and on the 3rd one found one that had associates who were willing to actually look for the product "in the back" - - guess I picked the week when they were redoing their LED display wall so no one really knew where items were at the moment. An associate came up with my model on a cart (I had shown them the WALMART.COM site so we could confirm model numbers), I finished some other shopping and checked out. Now, granted I should have read down, line by line, the entire length of my receipt, but I was in a rush to get home. Later that night I did, and discovered I was charged 80.00 more than the price listed on line. When I came back to the store the next day the customer service associate, her immediate supervisor, and eventually the assistant store manager were all just annoyed that I couldn't take "NO" for an answer when they explained: 1) prices displayed on line should never be taken as prices for things AT walmart retail locations 2) the ".com" is a separate company ( guess that shares trucks, associates, logos, and corporate governance) and WALMART retail refuses to price match to itself - I'm still scratching my head on that one 3) I should have known the prices were different 4) If I don't like it I'm free to return the TV I have for a refund and re-order from WALMART.COM (which of course will be stocked out of the back room of the store I was just at) 5) and by the looks on all their faces it was "please go away now" SO - word to the wise - don't believe anything you're presented on WALMART.COM . . just save yourself time and shop AMAZON if you're online or go to some other big box if you're not - there are plenty others to choose from that actually want to be straight with their customers.
I bought some a patio set from Walmart.ca. It stated 3 business days delivery period (estimated) when I checked online. All looked good, I paid it. The delivery date came and went. I called Walmart.ca and asked where my delivery was and I was told I should have it by...View full review
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Walmart? What happened? What can we help you with?