Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Walmart - Playstation 4 was not honored while staying in the line

This is our first writing ever to any store or organization. My son and I went to Walmart this morning Sunday December 15, 2013 at 6:30 AM. We got there a little before 7:00 AM and stayed in the line. We were # 10 person in the line. My son had called Walmart the night before and talked to the Electronic associate and was informed that Walmart will have PlayStation 4 in for sale at 8:00 AM. While we were in the line we heard from some people in line that Walmart has 12 playstation 4 on hand and we should have a paper indicating you were in the line. Around 7:45 I went to talk to two walmart associates (Dan and another girl) and I asked them that my son and I are waiting in line and we heard we should have a paper saying that we are in the line. They said NO first come first serve. So I went and stayed with my son in the line. At 7:55 AM I went and asked Dan (the associate) again that there is couple people came in and they are behind us but they have paper that they were given last night by store Manager (Steve). Dan said yes I was just told. I asked to talk to manager. Assistant manager came and said yes we have 12 playstation 4 and 12 papers given to people who were on line last night by Store Manager Steve. I asked to talk to Steve. Steve told me the same thing no paper no playstation. Steve and assistant manager keep telling me “you are not listening no paper no playstaion 4”. I thought that was very rude. The fact was Steve keep saying I am off today there is no playstation for us. He was the one didn’t want to hear anything. I thought we were in the line #10 and should have been given a playstation 4. Why store manager give people the papers and tell them they do NOT need to stay in line waiting? I think this was very wrong and Walmart should do something about it.
View full review
4 comments
Review
#464066 Review #464066 is a subjective opinion of poster.

Walmart - Online purchase

Made a large online purchase. Walmart shipped it in pieces, 4 of the items were sent by shipping partner that opted to hand off to the USPS that lost or delivered to the wrong address. No one knows. I have been told sorry about your luck, and those items are no longer available. Walmart is refusing to take responsibility for their bait and switch. They advertise that they ship by FedEx when in reality they do not. So I am out a great deal of money and someone will have a very nice Christmas purchased by me, and my family will do with out. Thank you Walmart.
View full review
3 comments
Review
#463895 Review #463895 is a subjective opinion of poster.

Walmart in Ocala, Florida - Black Friday Sale not honoured-32' TV

Walmart, I want the 32-inch tv i was promised. After I stand in line for 2 hours then I was told I need to pay for it now and then registered online for it, be shipped to a store that I choose...However the few times I tried to register the site was having problems...so I did not see fine print on card said before Dec 1st, 2013....now after calling Wal-Mart Customer Service they said, they are not able to do it anymore. I can get a refund or use it as a gift card....I want the 32-inch tv I was promised. I am pissed and very dissatisfied.
View full review
5 comments
Review
#463705 Review #463705 is a subjective opinion of poster.
Loss
$400

Walmart - Bought a TV on Black Friday-

Walmart really knows how to help people relax. I stood outside one of your stores for 2 hours on black friday under the assumption if I got inside your store within the first hour I would be guaranteed a 32" Class TV. I was in your store, I got a ticket and paid for the product. I then proceed online to register the ticket. Two weeks later I get the text advising me that my new TV was available for pickup, so I proceed to the store I purchased my ticket from to pick up my shiny new TV. Upon arrival at the store I was told my TV was sent to a Walmart in Georgia, which is roughly 20 hours from my Walmart in Rhode Island. I was advised to call the 800#. Kayla at your 800# advised me there was nothing I could do except get a gift card for the amount I paid for the TV and told me to call the Walmart in Georgia for further assistance. I called the Walmart in Georgia who had no idea why I was told to call them, I called the 800# a few more times and was told basically the same thing. I know you treat your employees like *** bags but I thought you may have a little more respect for your customers...wrong. What this boils down to is that because of some system error on your end I gave you a $104 loan for 2 weeks. I didn't know you are a bank as well as a retail store. This is not my fault and your corporate employees are treating this like its my problem, it's not it's yours. You screwed up, not me and this is on you. I don't care what you need to do to make this right( I was told you cannot afford to ship the TV to the correct store because that $20 needs to go to the shareholders) so give me a substitute TV in place of the one promised. What you did is and how you are handling it shows once again how much respect you have for anyone. The liberal media loves you, and I'm sure they will love this story as well. Thank you again Walmart for helping me relax.
View full review
4 comments
Review
#463628 Review #463628 is a subjective opinion of poster.
Loss
$104
I received a Black Friday 1-hour guarantee card for a ipad mini. I had to buy a gift card at the register then go online to pay for it. Employees didn't explain the correct information regarding this promo. Walmarts website kept kicking the order out. Finally I got the...
View full review
166 comments
Anonymous
#766121

It is December 30, and I have not even received an email about my order. I purchased the 32" TV My store has them in stock, but I cannot get one oven though I already paid fo...

Review
#463608 Review #463608 is a subjective opinion of poster.
Loss
$328

My second Walmart complaint from over the years.

This happened in 2007 a couple of years after the first incident. I wish this site had existed in 2007 because boy did I have some experiences there. I was yelled at by an associate that year. I had more than 20 items but it was in the middle of a snowstorm and there were hardly any other customers in the store and the cashier didn't have a single soul in their line and they were just standing there waiting for customers to come. I had only a few items more than was required. That was it. He was ruder than that old lady at Walmart and screamed and cussed at me for it.
View full review
8 comments
Review
#463468 Review #463468 is a subjective opinion of poster.
Call me crazy but I go to black friday at Wal-Mart this year however was especially unpleasant I went for the guarantee 32 inch 98 dollar tvs the deal was that as long as you were there you either got a tv or got a gift card that orders a tv later at that price I just...
View full review
2 comments
Anonymous
#756993

Anybody that goes shopping on Black Friday has a mental problem.

Review
#463294 Review #463294 is a subjective opinion of poster.
Loss
$125

Walmart wouldn't cash my paycheck.

This actually happened back in 2005, but I am just discovering this site. I just wanted to add some complaints I've had with Wally World over the dears. I went in and this old witch at the customer service desk couldn't get the machine to work and just toldme rudely that she couldn't get it to work. It was treated like I had broken the machine or something. That was of course the last time I ever ate there again. I eventually opened up a bank account, but I still remember that experience. Just another example of Walmart's incompetence. She could have at least apologized instead of treating me like a second class citizen.
View full review
2 comments
Review
#463218 Review #463218 is a subjective opinion of poster.

Walmart Black Friday Vouchers

I bought two Apple iPad Mini's that come with a $100 GC at the 1-Hour Guarantee event. This was a Great Idea with the Worst execution I have ever seen at a major retailer. The great part is that you will still get your item at the Black Friday price even though they ran out during Black Friday. No problem with that. My problem with the execution of the idea is that they take your money UP FRONT (but you don't get the Gift Card up front). And you are stuck waiting for your item 3-4 or more weeks, there is no guarantee on delivery time. At the time of the Voucher purchase, they tell you it will arrive by Christmas which the online order status initially said also. Now the order status says it might be after Christmas. Who knows what it will say in a day or two. There is actually no guarantee.
View full review
8 comments
Review
#463209 Review #463209 is a subjective opinion of poster.
Loss
$325
Tags
  • Spoiled Christmas
Featured
Ordered from Walmart and I have two items missing! Walmart isn't helping!
Ordered from Walmart and I have two items missing! Walmart isn't helping!
I ordered three ipod touches 32g in different colors for my girls for Christmas. The box was obviously cut open and retaped. Two of the ipod touches were missing! I contacted Fed ex then my husband contacted Fed ex and we were both told that there is a restriction on...
View full review
51 comments
Anonymous
#1199202

Yeah, this is old... but buy some clothes for them, maybe a board game... if you rely on an ipod to make a christmas, you're a bad parent.

Review
#463158 Review #463158 is a subjective opinion of poster.
Loss
$588