I wish everyone come to Walmart to experience how discriminated this store located at Touhy, Skokie. When someone don't speak English, they make that return processing so difficult....and very humiliated.....
By return two lotions with the receipt which is not expired, but the customer service not only just keeping her waiting and more over even called the manager to making the approve , to make sure people scared from returning items in the future, so these workers can keep playing talking or doing thier jobs in more slowly pace, what a intelligent idea to keep lazy. Not even mentioned those people don't even know how to read a receipt, by the way, seems to me they don't even know the Walmart had eased the return policy lately. This November walmart started letting people return things directly from Walmart pay (app).... and also the company planed try to reach to the people who shop in the store in the early next year.
I'm speechless..... of this particular locations customer service attitudes but I think Walmart must have something to say about their employers education when they hire in the future.
Product or Service Mentioned: Walmart Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.