Corbin Cye

Charged for an item that was sitting in their warehouse.

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May 2017, I ordered a bed from walmart. The headboard was infested with bedbugs. I contacted customer service and they issued a replacement. The original was to be returned by June 18th. They were supposed to send a shipping label on May 19th. I did'nt receive it. I called June 9th after I received a "Items not received yet" email. They sent the shipping label and I personally took the package to FedEx. They got the package on JUNE 18th. On June 25th, Walmart charged me for the bug infested bed, even though they received the items back on the "Return on/by" date. This caused my account to be overdrawn. The customer service rep started the refund process, but refused to cover the overdraft fee. This will be my last purchase from this retailer.
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

Angry and negative attitude employee

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Shannon a woman in customer service and working on the floor, who does not have the personality to be working with the public, horrible attitude and angry, acts like she hates the customers she talks down to the them like she is doing them a favor and an is inconvenience to help them, some one like this woman should be in the warehouse where she does not come into contact with the public who are there spending their hard earned money and providing her job security There are other people out there who need a job with a positive attitude and know the definition of customer service
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Reason of review:
Rude employee
3 comments
Guest

I agree with the others. This sounds like most WM employees. It sucks earning minimum wage doing *** work under *** management.

Machele Imf

Sounds like the typical Walmart employee I see at any of their stores.

Guest

She sounds like a typical Walmart employee.

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Sueanne Mht

Unhappy in Nebraska

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WAL-MART is advertising swim pools online with 2 day free shipping. Don't let them fool you. I ordered a swim pool on May 31st. It was suppose to be here by June 7th. Today( June 11th) it still wasn't here. By tracking it was in Missouri.Two day free shipping...my ***!!! Well I canceled my order.
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Reason of review:
Problem with delivery
Justiss Zoy
map-marker San Antonio, Texas

Walmart - Car Battery Review from San Antonio, Texas

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Updated by user Jun 28, 2017

Services poor and warranty is a flat out lie. Not willing to work with anyone .just take a person's money not every one has a receipt after almost 2 years .and it's not in the computer because someone that works for them did not but it in there.

Original review Jun 27, 2017
I have no receipt but can not get a reeplacement
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

Confused

Does wal mart not have dozens of camras all over the store..what is the point of stalking all people that walk in the springdale super center I find it very uncomfortable and bad service. The employees do not greet you only stare you down and even after you pay for your stuff there is no thank you for even shopping there they act like they can care less.... No more wal mart for me.
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Reason of review:
Poor customer service
Anonymous

Worst service ever

I have to wait more than 1/2 hour waiting for my change thats not acceptable
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Reason of review:
Poor customer service
Kelsei Gyi

Walmart fish

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Updated by user Feb 27, 2017

sorry about the typo in last sentence. meant to say I want people to make a documentary on these beautiful majestic animals and expose Walmart who they really are fish killers

Original review Feb 27, 2017
Hi Walmart I was in your store the other day with my family. I was there for hiking shoes for my little one and couldn't find any. My brother glanced at your fish and broke out in tears. I walked over there to see what was wrong. Your fish are sick, dead, and starved. In fact your fish are so starved that they are eating each other. I am not blaming the fish. It is not their fault they are hungry. All of your beta fish are dead. I saw a mama fish dead at the top. She looked like she was in there for about a week. Her eyes turned white. The baby fish was dying too. You never change the water. His scales were coming off too. I am against animal cruelty. Fish are animals too. You people make me sick. I hope you do something about this. Therefore I will never go in any of your stores again. I will never give any of you devils my money again. Fish are delicate animals. You people are no better than those carnival fish. I hate you so much . People who are reading this never take your kids or give your money to these people again. Let them rot in their own *** hole. I wish it was you in the tank. Ps. You people are backstabbing *** holes from *** Ps. Never take your children here unless you want them to cry a river. God I hate you people
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Loss:
$600
Reason of review:
fish cruelty

Preferred solution: I want people to make a documentary on these beautiful pet fish and expose for who they really are

9 comments
Guest

MakeMyDay2016 obviously having a conversation with himself again...

Anonymous
reply icon Replying to comment of Guest-1295660

Nope, it is a conversation between me and the OP, get some glasses so you can see two different usernames. Are you the same person that was busted for talking dirty to an undercover cop whom you thought was 12?

Anonymous

Also how can they ground you if you don't live with them?

Guest
reply icon Replying to comment of Guest-1295293

sorry about the misunderstanding in my last post. I should not say that they grounded me.

They actually forbid me to see my so and brother because of me slapping my brother. Basically I am forbidden from visiting unless I apologize and say that I lost control. It is just, my brother and son sometimes make me so angry. I admit I should never have wished my brother died, or was never born.

I told him I hope he gets cancer and dies because I was angry, but I did not mean it. I apologized. But they won't accept my apology and have forbidden me from seeing my son and brother.

The deal with CPS, them and I are I am allowed to take my son on short trips, but only if they approve of it. Basically they are forbidding me from seeing my son.

Anonymous

Wow, you are so much into cruelty against animals including fish, but you are cruel to your own brother and son, I am glad your parents reported you.

Guest

Also my little one also lives with my parents because the did not like the way that I discipline him. They reported me to CPS and CPS visited their home, interviewed them and said that my little one can stay with them. I am only allowed short shopping trips with him, I am only allowed to take him to the doctor and a few errends but I am not allowed to have him in my house until I "get help" for my temper.

Guest

Also I got so angry at how they were mistreating the fish that I hit my brother real hard. He told our parents and they have grounded me.

The reason I was angry was because he wanted me to buy something, and I said no. I did not want to give them another penny. So when I refused to buy the toy for him I slapped him across the face and called him a spoiled brat. I told him that I wished he had never been born and wished him dead.

He told our parents everything and now I am being punished. I did apologize but my parents seem to think that I am only apologizing because I want to get out of trouble, not because meant it.

Guest
reply icon Replying to comment of Guest-1295285

Hi Walmart I have seen that you have not replied back. Should I call Humane society. thank you bye

Anonymous
reply icon Replying to comment of Guest-1295971

You are more concerned about cruelty to fish than what you did to your son and brother?

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Anonymous

Exchange

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I bought a pair of earrings that were suppose to go up your ear. Well they didn't they stuck out from your ear. I didn't keep my receipt. I ask if i could just exchange. They said "no not without a receipt". I was not asking for my money back just to exchange. They were only 2.99. Seriously.
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

It was rotten

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i have gone to store number 3355 in las vegas Nevada for all the years that it has been opened there...it has gotten much worse this last year...I don't know if it is management or just the employees...regardless this store is the worse I have ever been in...here is some of my complaints...I don't care what time of the day it is these things always happen...I go down the isles always stocking during business hours when people are in the store...shelves are empty, meat counter not stocked properly, deli does not put food out until 12 noon...not enough checkers when store is crowded...a lot of joking and laughing and not doing the job to make it easier for the consumer to shop...today I went in at 7;00 in the morning , a first at that time, never again...so many people on the aisles and nothing again stocked...sorry but im not gonna shop in that store, even for convience.
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Cons:
  • Produce and customer servixe
  • Unprofessional
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Featured
Zvi Wul
map-marker Stuart, Florida

Package arrived in horrible condition

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Walmart - Package arrived in horrible condition

if this is how walmart ships items i will no longer buy from them and on top of it I was told since the items that I purchased were from black friday they could not fullfill a replacement. this is unreal.

and messed up. unacceptable. not only did these items take 2 weeks to get to me. and to have the packages arrive in unacceptable conditions is beyond real.

NEVER AGAIN NEVER AGAIN I just think that when you purchase items no matter what the condition should be in good condition when it arrives to the customer.

they need to learn to do a sit test. if you sit on it and it does not crush then it is ok.

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Loss:
$100
Reason of review:
Problem with delivery

Preferred solution: Let the company propose a solution

3 comments
Andrea Ahw

Walmart only uses one strip of packing tape on each end of the box, and the orange WALMART.COM tape. Most site to store items come on the store truck, but some come UPS or FedEx.

All that extra tape came from UPS or FedEx, whichever one delivered it. Contact them.

Guest
reply icon Replying to comment of Andrea Ahw

Walmart is the one that shipped it FedEx has pictures when they received it this is entirely at Walmart

Andrea Ahw
reply icon Replying to comment of Guest-1252923

Sorry, wrong. I have already stated how WM.com packages their boxes. It is the same for every single box shipped out from the warehouses.

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Anonymous

Tottaly mad

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So Walmart the biggest retail crooks who have made billions of dollars by selling cheap Chinese *** are now charging for grocery bags Shame on these *** greedy capitalists
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Cons:
  • Being charged for grocery bags
Reason of review:
Bad quality
Anonymous
map-marker Hamilton Township, New Jersey

Walmart- Customer Service Not

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Walmart store in Hamilton Marketplace Hamilton ,NJ Wanted a pair of Dr, Scholls gel foot inserts but kiosk was disconnected do to renovations. Long story short-no compassion, nobody was willing to relocate the machine 20 feet away to plug it in so I could proceed and complete my purchase. Screw Walmart... hate to say it but with service like that they deserve to be taken down by Amazon. Not only that but I am also sick and tiered that my only choices ever are *** and crappier products that are made in China. Walmart has lost this consumer as I refuse to patronize them and their agenda any longer.
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Reason of review:
Bad quality
2 comments
Guest

What part of the machine was down due to renovations do you 1) not want to get or 2) not want to understand?

Guest

The machine was down due to renovations. Period.

And I'm sure Wal-Mart doesn't mind you refusing to benefit from their "agenda" of low prices.

Entitlement is so ugly.

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Anonymous

No customer service after multiple requests

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Went to Walmart on Cleveland Boulevard for a gas barbecue. Asked associate for a large cart to move the large item. They called on the radio to customer service so we walked back to garden where item was. Waited 25 minutes for associate to appear with cart, no one came. Walked back to customer service from garden and asked for help and we walked back to garden to where our item was. Waited 10 minutes for associate to appear but no one came. To recap waited about 35 minutes at Walmart for a barbecue and end up walking out empty-handed due to no associate help. Very horrible customer service.
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Reason of review:
Poor customer service
Anonymous

Rip off when I ordered coffee on your site

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The Walmart here in Casper Wyoming did not have my brand I went on line and ordered the Grove Square Cappuccino in Hazelnut. I charged it to my credit card and when I received my bill this month there was a charge of 12.97 dollars from a company called IC Shopsmarter.com which I did not approve. I want my money back! I called them immediately and told their customer service to stop that immediately! I am a senior citizen and do not need this kind of scamming in my life. This is absolutely outrageous. Jerks. Tell the Walmart here to stock coffee that is worth buying. Sandra Wright Casper Wyoming
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Loss:
$13
Pros:
  • Ease of pickup
Cons:
  • Having to pay again for a new order
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous

Lumper scam

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This is ***!! Hey walmart!

You ordered the stuff. Why shud i hafta pay u to take it outta my trailer? Ur unloaders arent even contractors they are regular walmart employees. Thus is just another case of wm flexing their muscle to screw people over.

I wont even shop there anymore.

I go to dollar general for papergoods and misc. They are just as cheap and i dont hafta walk 9 miles to get what i need or deal with the idiots who work there.

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Reason of review:
Poor customer service
3 comments
Guest

apples to apples comparison - Walmart is cheaper. You might get a roll of paper towels cheaper at the dollar store but it's gonna be 50 sheets less just fluffed up with air.

Guest

What the heck is the OP talking about?

How in the world does the OP expect this complaint to be taken seriously by any business?

Guest

most ppl arent gonna know what you are talking about

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