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I was in Walmart on the morning of Thursday, October 3 and was checking out. As I always do, I make a point to say "Good morning" to the cashier. This cashier ignored me. Now, this in and of itself is not a big deal. I don't expect every cashier to respond. However,...
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25 comments
Not_the_0P
#1163294

I think it is you that is racist against the cashier by automatically thinking her behavior had to do with racism. Your attitude had a lot to do with her behavior. You peopl...

Review
#451584 Review #451584 is a subjective opinion of poster.
Tags
  • Hateful
Cashier named Bonita, extremely rude, no customer service etiquette at all...I don't know how she passed the interview portion due to her rudeness and her lazy attitude at work. Although not the first time to encounter such rude customer service people, still extremely...
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7 comments
Anonymous
#1461539

SHANNON IS THE DEFINITION OF RUDE, ANTI CUSTOMER SERVICE

Review
#451401 Review #451401 is a subjective opinion of poster.

Walmart in Etters, Pennsylvania - RUDE JAYNE IN CUSTOMER SERVICE

EVERYTIME I GO TO THE ETTERS, PA STORE AND JAYNE IS WORKING AND WANT A PRICE COMPARISON AS PER WALMART AD ON TELEVISION AND INTERNET, SHE DENIES WALMART DOES PRICE COMPARISON AND CLAIMS SHE IS NOT AWARE OF THIS POLICY, I HAVE PRINTED OUT THEIR POLICY FROM THE INTERNET ON THE PRICE COMPARISON POLICY AND ALSO TAKE ALONG CIRCULARS FROM OTHER STORES IN THE AREA AND ALSO RECEIPTS FROM THE OTHER STORES AND SHE STILL REFUSES TO PRICE COMPARE, TALKING TO THE CUSTOMERS LIKE THEY DON'T KNOW WHAT THEY ARE TALKING ABOUT, IT HAS GOTTEN SO DISCOURAGING AND HUMILATING I WILL DRIVE FURTHER TO SHOP TO BE TREATED WITH A COURTEOUS ATTITUDE
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8 comments
Review
#451228 Review #451228 is a subjective opinion of poster.
Loss
$60
JAYNE IN CUSTOMER SERVICE STATED WAL MART DOESN'T MATCH WEIS MARKETS PRICES OR GIANT FOODS PRICES EVEN WITH THE CIRCULAR AND RECEIPTS-ISN'T THIS FRAUDULENT ADVERTISING, SHE ADIMATELY DENIED WAL MART PRICE COMPARES, TALKING RUDELY AND CONDESENDING TO THE CUSTOMER,...
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5 comments
Anonymous
#1461537

WISH CUSTOMER SERVICE WOULD BE A POSITIVE EXPERIENCE, THEY TREAT PEOPLE WHO HAVE TO RETURN ITEMS LIKE THEY STOLE THE STUFF ESPECIALLY ONE WITH THE NAME STARTING WITH AN S, NEV...

Review
#451223 Review #451223 is a subjective opinion of poster.
Loss
$12
Tags
  • Walmart Etters
GOING SHOPPING AT THE WAL MART IN ETTERS, PA IS A DREADFUL EXPERIENCE, NOT ENOUGH REGISTERS OPEN, LONG LINES, NO AIR CONDITION TURNED ON ALMOST 90 DEGREES OUTSIDE, MOST OF THE EMPLOYEES ARE RUDE AND NOT KNOWLEDABLE REGARDING WHERE TO ITEMS, DON'T KNOW THE DIFFERENCE...
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6 comments
Anonymous
#1462252

MAYBE SHANNON SMOKED TOO FUNNY CIGARETTES, DEFINITELY NOT WITH THE PROGRAM

Review
#451211 Review #451211 is a subjective opinion of poster.
Loss
$200
Walmart is advertising that you can preorder the new Sony PS4. I tried to order just the console with free shipping on November 15. Their website does not allow you to do it so I called customer care, the woman on the phone was nice but could not get it to work. She...
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5 comments
Anonymous
#725565

two kinds of people. People who love Walmart and People how hate Walmart. More people seem to love it then hate it ad that is why they are still here. They are very good wi...

Review
#451056 Review #451056 is a subjective opinion of poster.

Walmart - Bad kid clipper cut

I took my 4 yr. old to walmart in Brockport N.Y. on 10-2-2013 @ 7pm to get a clipper cut by the hairdresser Natalie Moe . My son sat very still yet she still managed to give him 5 clipper burns. It just seemed to appeared that she didn't know how to do a clipper cut. We have used this salon many of times but had a different hairdresser. She did not blend very well at all and left my son's hair very choppy. I can't understand how someone could work for your company that is horrible at cutting hair. I walked out of their totally shocked that this even happened. I then had to take him to another salon to get it fixed which cost me $ 8.95(other salon) on top of $10.95 I payed at your salon. I feel you should reimburse me the cost of both cuts. Feel free to contact me at jodyanncarr@yahoo.com. Thank You, Jody CarrI
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10 comments
Review
#450735 Review #450735 is a subjective opinion of poster.
Loss
$20

Walmart - Wal Mart - Item loss

I bought a gas grill through WalMart.com, paying close to $300.00 for it - chose site to store delivery. The delivery date was 09/23/13. When the date came, I received not the email telling me it was ready for pick up, but that the shipment was delayed - no explanation, no updated delivery date, nothing. I waited a week, checking the tracking information and found that it had been shipped timely from GA, going through KS and finally - on the day it was supposed to be delivered to the store (in Mobile, AL) no less sitting in NE, but no further word so I went to the store slated for delivery to check on it yesterday. I was told by their Customer Service that I would have to call Walmart.com and gave me the number. I called right then and there while still in the store. The little ditz told me they had no information on it, and I would have to contact FED EX myself to check on the shipment. The reason given for my having to track the item down was that since I ordered the item shipped from site to store, I had agreed to shipping by FED EX (???). I wasn't able to get any kind of explanation as to why it was my responsibility - expecially since I neither bought from or paid any funds to FED EX, and her whole attitude was one of "too bad, so sad, sucks to be you". I found the number for and called FED EX - they were very concerned and helpful, and started the tracing process. I received a voice mail from FED EX today needing additional information, so I pulled up the information on my Wal Mart account to get the order and shipping numbers only to find that the tracking information had been updated to "returned" I returned the call to FED EX and gave them the info they needed, but also asked about the update on the tracking. I was told that the package had not been found yet, and that it had definitely not been returned. Needless to say, I was fairly well steamed when I got off of the phone wit FED EX, so I called Walmart.com back. I started speaking to a guy named Ronald, but immediately asked to speak with a manager. After being on hold for a while, a person named Harold got on the line with me. I explained my issue, and told him that I didn't appreciate being made to chase my own tail in that manner - he said he apoligized. When asked why the update reflected that the package had been returned when it hadn't been received in the first place, he informed me that the order had been cancelled and the funds returned - I should receive the funds in about 3-4 days (the site states that the funds should be reflected as received within 1 to 2 billing cycles). I asked who cancelled the order and was put on hold again so he could check, when he got back he told me that Walmart.com automatically cancelled the order when FED EX supposedly called them to let them know the shipment had been lost. He gave me some goofy statement that the record reflected it as being lost in the store or sold to someone else - makes no sense at all. Being a little more than suspicious that I might just be talking to one of Ronald's coworkers I asked Harold if he really was a manager (he was just so professional) and was informed that he wasn't a manager, he was a supervisor. I told him what I thought of the service I did not receive, and that this was a *** poor way to do business. I again got the canned apology which didn't do anything but make me even madder. I asked for a corporate number, but was told that all he could do was transfer me to the number, to which I replied "you would do that knowing that there's nobody there now?" His answer was yes (geez, what a doofus). I told him that I would call back during business hours to be transferred to corporate, and he said something about there being three call centers, but I didn't say anything about the chance that any one of them should have the corporate number, because quite frankly, my ears were beginning to hurt.
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1 comment
Review
#450569 Review #450569 is a subjective opinion of poster.
They have 6 battery operated carts for handicaps, & most of the time 2 of them are broke down. My husband & myself are both handicap &you can go into the store any time of the day &; all carts are occupied. Other grocery stores in the area never have...
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7 comments
Anonymous
#727540

They have them, but they are always being used by the obese pigs who refuse to walk when shopping, and prefer to buzz their fat *** around on a cart. Its walmart! They could h...

Review
#450372 Review #450372 is a subjective opinion of poster.
Tags
  • Battery operated carts

Walmart - Who schedules the staffing in the stores?

"leadership through service".......this is a line from your website story. Walmart has no idea what "service" is in my store or several others in my area. Your staff is pleasant and helpful when you can find someone to help you. I have stood waiting many times for assistance in a department that is not staffed and help has been paged. I have hollered into your back warehouse area for help and the paging continues without anyone coming to my aid. I had someone right in front of me I asked for assistance and he said he would page someone for me. THIS IS NOT SERVICE. Walmart leaves departments unstaffed and assigns employees to cover these areas along with their other assignments. Their hands are tied. The customer suffers and the staff are thrown into a situation they have no control over. Walmart could have hired an extra person in many cases for what I should charge for my wasted time in your stores. Please do not talk about SERVICE with regard to your stores. Staffing your stores adequately or hiring responsible managers is desperately needed. In talking to my family, it seems that their experiences are similar at other Walmarts in our area. Walmart would do well to look up the meaning of customer service. Please note that MY store is not the only store with this problem. I blame management or lack there of. The value of my loss is invaluable. You abused my time.
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4 comments
Review
#449751 Review #449751 is a subjective opinion of poster.