Anonymous

Walmart.com (SUBSTITUTE) Protein bars

Power Crunch mocha crème protein bars have become increasingly extinct from Walmarts shelves so I resorted to ordering them online or at least I thought so. I ordered them online early that morning it gave me about a two week lead time for receiving them, about 10:00am the same day I got a text saying my order was filled. I went to the store that evening to pick them up and inspected to my dissatisfaction was not what I ordered with a green sticker on the bag reading(SUBSTITUTE). Had to go to cust serv. for a refund I told the clerk if I had wanted these I would have walked over to the aisle and got them myself. The ones I want there's none to be found on the shelf that's why I ordered them ONLINE!!! Who's ridiculous harebrained idea is this trying to push slow moving stock?!?!?! (SUBSTITUTE) Here's a great idea put the fast moving stock on the shelves and quit stocking slow moving stock! what ***
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Loss:
$50
Reason of review:
Order processing issue

Preferred solution: Let the company propose a solution

Jalisa Fqs

Walmart Westbury, Ny

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I had not been back to Walmart in a long time, but had my receipt. I was told that the receipt is longer valid since the purchase was over 90 days. I asked what that meant and was told I would receive a gift card. That was fine, however one item was short changed by $2.67. They said that since the re eipt wasn't valid they would give me the lowest price. I said the giftcard was fine but being ripped off, when I have a receipt was unacceptable. Asked to see the store manager. Was told he doesn't work weekends. Her name was Sandrs and she was manager of customer service. Walmart has never been this petty. Why *** off your shoppers? This attitude further shows that Walmart is in trouble with competition with Amazon. Then to top everything off, the giftcard is given to me without a receipt of the itemized return items. I will call the store today, then corporate. Thanks Sandra for doing a terrible customer service transaction. You should learn who is important in dealing with customers.
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Reason of review:
Return, Exchange or Cancellation Policy
Resolved
Lateshia Qfx

Resolved: Walmart - Bakery Department Review

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Updated by user Apr 08, 2017

It wasnt, I'm just tired of dumb people making comments on the post that I wrote. Screw this website and anything that has to do with it. Do not email me again.

Original review Apr 03, 2017
I went to Walmart in Sumter, SC for my daughters 6th birthday cake. First of all I tried to order it through calling three days ahead of when I needed it. The woman in the bakery was very rude, it sounded as if she was having a bad day or she just didn't like her job- not sure of which. So when she told me I couldn't order over the phone I left and went to the store right then. When I got there she tells me that they can't do the cake I wanted that IS on the Walmart website! So instead I settled for a different one. I told her I wanted wrote on it happy 6th birthday kiki. When I got it home it didn't say anything on it. The cake was very dry. I am very disappointed!
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Reason of review:
Poor customer service
3 comments
Anonymous

Also funny how you have the same IP address as the person that made that post about abusing the child? Now that I pointed this out you will probably blame your daughter, ex husband, dog ect.

Anonymous
reply icon Replying to comment of Guest-1313679

Funny how every time someone admits to "abusing" their child you are there telling them off. Funny how every time they tell you that they did not post that you claim you did an IP trace, or checked with the moderators, and I suspect you are a site moderator posting these things to get more attention to the site. Well while it is getting more attention to the site, it is stopping people from using this site for what it was intended to be used for.

Guest
reply icon Replying to comment of Guest-1314589

Don't get your knickers in a twist. MakeMyDay2016 is simply a one note rabble rouser who is occasionally good for a laugh. Nobody here takes him seriously lol.

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Anonymous
map-marker West Mifflin, Pennsylvania

Avoid Walmart Fat Free Cream Cheese At All Costs!

I purchased the Walmart/Great Value brand fat free cream cheese thinking that I could shave a few calories off of my diet. Boy, was I *** for picking this stuff, whatever it is.

Great Value fat free cream cheese is nothing more than a tasteless white colored gelatin mold, or chemical mold. It is not cheese! It doesn't taste anything like cream cheese and the texture is nothing like it, either. Trust me when I tell you that it is something that you will want to do without.

If you are looking for a substitute, or low calorie cream cheese, use anything but this stuff. Walmart should take this product off of their shelves. There is no practical use for it. It doesn't taste, or act like cream cheese.

You could not make a cheese cake with it, the cheese cake would be simply awful, inedible. Forget it...

View full review
Loss:
$1
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

2 comments
Guest

What on earth is wrong with you? Any cream cheese that is reduced fat is not natural. You obviously don't cook or you'd already know that.

Abigail Hlb

So in other words, you don't like it and can just pick something else instead of trying to make a big deal about it? My 5 year old niece doesn't even do this.

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Dhruvi Mbg

HORRIBLE CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!

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So I placed an online order that told me that I would have delivery Saturday May 13th. Then I receive an email that states all of a sudden that delivery won't be till Tuesday May 16th. Well that is not what I was told when I placed my order. So I call, and the representative says sorry nothing I can. So then I get put to a Supervisor Maricela, and she blames it on the company a BABY mattress is coming from and Fed Ex, instead of taking responsibility for it and getting it fixed. I even offered to go out of my way and pick it up from a store. BUT NOOOOOOOO that can't be done either. SO they lied to the me the customer, and then refuse to fix there mistake. SO walmart.com employees sit on there butts and get paid to do nothing. They don't care about customers, or the fact that it was for baby to have a mattress. Just to make it clear, there was no offer to help get something in place of the one order to get to the PAYING customer on time or to have it shipped through a different carrier if FEDEX can't deliver on time. OR to fast track the shipping and pay the cost since they lied. So Nothing was fixed and had to cancel order cause will do me no good to receive on Tuesday when need Sunday. Shop anywhere else but walmart, they are liars and HORRIBLE PEOPLE AND COMPANY!!!!!
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Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous

$60 gone

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Had $60 saved in saver catcher, logged in today and it was gone. Scam
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Reason of review:
Problems with payment
Anonymous

Horrible Customer Service

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Burlington Walmart has the worst customer service ever!!! Never anyone around to help when you need it... I stood at the cash register about 25 min in electronics just to get help with something I needed and to get checked out smh next time I'll go to target they have much better customer service
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Reason of review:
Poor customer service
Darci Irw

Walmart - Protection Plan Review

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I've never been so disappointed with a company, and their customer service. I'm sincerely crying out of anger, and frustration due to their injustice, and behavior towards me.

I've been an extremely loyal costumer, and have spent thousands of dollars at, Walmart. I've made numerous, positive video reviews for their company. I have highly recommended them to my thousands of YouTube Followers. Now, I'm full of regret!!

I don't want my followers to experience what I did. It's terrible!! I purchased my iPod on December 13, 2013 for the estimated price of, 200$(that doesn't include taxes, nor the cost of the care plan.) Anyhow, at the moment I thought it was best to purchase the care plan; just to be worry free, and protected. Well, I did.

It was over 25.00$, for 3 years of protection. I was very thankful with Walmart, and their insurance(product care plan). Two years later, my iPod started to disfunction. It would constantly turn on, and off.

I called the care plan number, and filed a claim. I told the assistant multiple times; to please note, that I don't want my personal things to get deleted, because I had memories of my loved one, who past away. She assured me, that everything would stay there. I received the label about 7 days later.

I took it to my nearest post office; which is nearly 45 minutes away from my home. The post office charged me 5$ to ship it, and 6$, to package it. After that process, I was constantly checking my mailbox due to my desperation. I just couldn't wait to see those touching photos of my loved one, who passed away without my phone turning on, and off.

I felt a relief once I saw my package in my mailbox. I was supper happy, until I realized my iPod wouldn't turn on. I was devastated and emotional. I quickly called the care plan, and the woman who assisted me didn't seem to care, the assistant was very rude, and unprofessional.

I told her to please transfer me to her manager, and she did. The manager was more understanding, and apologized for the woman's poor behavior. She questioned me regarding my iPod, and concluded that she was going to send me a reimbursement, by email. She referred to it as a Walmart Ecard.

I accepted, knowing that my pictures were backed up to my iCloud. She said I would receive an email within 24 hours. I never received the Ecard, so I called the walmart care plan and they told me that their was no reimbursement made. I was fuming mad!!

Why would they fool me like this? She said she could send me a label. A label, I have not received.

I refuse to go through this process. It's not fair!!

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Reason of review:
Not as described/ advertised
3 comments
Guest

Wal-Mart has problems With customers. Why can they not help people as their customers.

They should help everyone. We are not always in the wrong

Rollin Shitz

Holy mackerel that was an excruciating read. Corporate betrayal is more common than you think.

Shop smart, shop S-Mart.

https://www.youtube.com/watch?v=7kU76pzd-Hw

Abigail Hlb

Have you checked your junk folder? You might check in there for the E-card.

I'm assuming that it gets sent through e-mail. I've had one company try to e-mail me before and their e-mail couldn't be sent because it had something to do with my e-mail provider, even after I had paid them. I've had e-mails sent to me and for whatever reason I just don't receive it.

That could have happened here. Hope this gets resolved.

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Anonymous
map-marker Silsbee, Texas

Managers dont give a good customer service

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Managers is not supposed to be a managers., they dont honor price match even their own website and she sed she had no idea about the walmart apps! That kinda ***! Wont come back on this walmart store.,
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Reason of review:
Poor customer service
Anonymous

Walmart cashier who needs an attitude adjustment

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One cashier at my local Walmart won't even put my items in the reusable bags I provide. She just piles things high up on the turnstile until things keep falling off, and I have to run back and forth to pay for my items and sign, while also trying to bag my own groceries and handle two kids, while she just stands there and looks on. And she has done this on two separate occasions, most recently yesterday. When I told her it would really help if she bagged my items as she scans them, she looked at me like that job was beneath her. I just said "unbelievable" and walked out of there in disgust.
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Reason of review:
Poor customer service
2 comments
Acey Bjt

So-----why didn't you complain to her manager??? Good customer service at any Walmart is a rarity, but it would have been helpful if you complained and was told what the policy is at Walmart for these disgusting, disease-ridden re-usable bags.

Guest
reply icon Replying to comment of Acey Bjt

Be quiet.

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Anonymous

Wetaskiwin Walmart

Walmart in Wetaskiwin Alberta is filthy dirty.Stock all over the place on shelves.shoe department is a mess.Shoes all over the floor and no staff to help you.The ones that are there look overworked.Cant work in their department because they have to cover for every other department that has no one working in them.When someone quits there are no replacements hired.Poor managers .They have no time to talked with their staff.What happened to (we are a family).not...Too bad they are the only big box store in town.I personally hate that store.Unfortunately, I'm a staff member.Wouldnt work there if I could find a different job.Many unhappy staff there.

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Reason of review:
Poor customer service
1 comment
Guest

I've decided Walmart is today's equivelant of factories before Unions were started. Next thing you know they'll be paying their employees with vouchers only good at Walmart.

Health benefits, decent wages, all being slashed in America. Yet the owners are millionaires.

Anonymous

Tasharina Corp is terrible to do biz with. Very deceptive with their product description and adverts.

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When you buy their products based on their intentional deceptive product description, they ignore you if you try to set matters straight with them.
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Reason of review:
Poor customer service
Anonymous

Walmart - Pharmacy Department Review

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I'm sorry, but every other pharmacy I've done business with in the past 50+ yrs, whether a small town pharmacy or CVS, Walgreen's, Target, etc, have always been able to staff their pharmacy with the proper amount of staff to be able to stay open without closing for lunch. I don't disagree that the pharmacists are entitled to a lunch break because they most certainly are (should be an hour, not 30 minutes in my opinion), but I believe with the amount of profit Walmart is making, they should treat their pharmacists with more respect, as well as the customer.

I presented to a Walmart pharmacy 30 minutes prior to their lunch break and was told they couldn't fill my script in that 30 minutes prior to lunch, so I would have to wait a full hour. Ordinarily, I would shop or come back later, but when you are sick as a dog and just want to get home and lie down, an hour can feel like a lifetime. Unfortunately for me, I have to take numerous medications (gross over $18,000/yr), and I will definitely be finding a new place to get my scripts from. I can't afford to risk this same issue time and again.

My point is, it's not about being a spoiled brat, but sometimes it's necessity to be able to get it and get home.

Remember, Walmart is a multi-billion dollar company, so in my opinion, they can afford to hire adequate numbers of pharmacists so they don't have to shut down for a lunch break. Just saying!!!!

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Reason of review:
Poor customer service
6 comments
Guest

If you are as dependent on meds as you say you are ($18,000 a year? Really???) then don't get them filled at the last minute.

Guest
reply icon Replying to comment of Guest-1321378

Actually 18,000 a year isn't that far off from what my mom pays. Seriously dude. I work in pharmaceuticals and it gets quite costly.

Andrea Ahw
reply icon Replying to comment of Guest-1321378

My husband's heart medications are quite costly, thanks to Obamacare and the high cost of medications these days. We pay over $7000 a year.

Andrea Ahw

In all fairness, the people who dropped off or had scripts called in before the lunch break come first. You do not get to jump the line.

When only one pharmacist is on duty, they close for lunch. Super centers have two pharmacists per shift, neighborhood markets have one per shift.

The staffing makes sense as a neighborhood store does not have room to house two at a time. If you are that much in a hurry, then go to a small town pharmacy that is not busy instead of a busy as heck one.

Guest

No it IS about YOU being a spoiled brat!!!! First, YOUR DRUGS do NOT superceed the RIGHT that employee has to take a break.

IF they hired ANOTHER pharmacist the costs of your oh so special meds WOULD GO UP!!!! THEN you would be WHINING about THAT!!! Get over yourself there princess special snowflake. It REALLY goes to show HOW YOU view the other HUMAN BEINGS around you.

Go away!! Im 1000% sure that not only will walmart do just fine without YOU but without each and every other snowflake who seems to think that THEY are MORE important then anyone else.

Its called PATIENCE!!!! PLEASE try and remember that while they are there to serve YOU THEY ARE NOT YOUR SERVANTS!!!!!

Guest

I agree that there should be more than one pharmacist working on weekends but at least they get a lunch. Pharmacists at Walgreens do not get a lunch break and just eat whenever or if they get a chance.

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Andrea W Ygy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Walmart - Customer Care Review

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My fiancée went to Super Walmart in Laurel, Md around December 4, 2016. While looking at the Redbox for movies someone came up behind him and pushed his shopping cart with our groceries right out the door. He turned to get his cart and it was gone so he went inside to ask if someone moved it they said no. He then asked them to check their camera's. They did. They came back and rold him they saw everything. Aperson came up later while he looked for movies and rolled his cart out the door. We called the complaint department because the manager and security told him to get off the property because he was upset and pissed because they wouldn't do anything. The complaint department have been giving us the run around since this has happened. They say to call back in 3 days and they'll take care of this, but everytime we call ots the same story, (CALL BACK IN 3 DAYS). It's now February and I'm still getting the same run around. So can anyone help me. A lawyer if possible.
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Reason of review:
Poor customer service
8 comments
Guest

Also I have to do the talking because they told him that if he contacts them anymore they will call the police.

Abigail Hlb

You have to realize that you are accountable for your stuff. That's why you watch out for it because this stuff happens everywhere.

But next time, I would ask for a supervisor. I would also call the police because they can pull the tapes and look.

Guest
reply icon Replying to comment of Abigail Hlb

Maybe you are right but my boyfriend has a temper and when he is angry he hits me. I just hope that they settle it soon, because then he won't be angry.

I admit he was not acting the way he should and if he acted that way they should call security.

But they should have gotten to us sooner. That is the issue here.

Guest
reply icon Replying to comment of Guest-1291103

Troll alert!! Troll alert!!!!!!!!!!!!!!!

Machele Imf

Contact the police and file a report, etc. Which is what he should have done when the incident happened.

Guest
reply icon Replying to comment of Machele Imf

If he did that they would have arrested him because he caused a scene in the store. He was very pissed at what happened that they had to threaten to call the security on him.

Unfortunately ever since this incident he has been very angry and has sworn at me and yelled at me. I am afraid if this does not get settled soon he is going to lose it and hit me.

Guest
reply icon Replying to comment of Machele Imf

I agree. They need to contact the police which is definitely what they should have done at the time of incident.

Anonymous
reply icon Replying to comment of Guest-1291133

But it seems like the police was not contacted because her fiancee made a scene in the store and was asked to leave. He would have been arrested for his own behavior if this is the case.

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Anonymous

Refurb Microwave

Walmart - Refurb Microwave
Walmart - Refurb Microwave - Image 2

Purchased microwave from WalMart...opened box to see 2 large scratches on the keypad. Turned on the kitchen main lights, and now I see where some person used an abrasive cloth or cleaner on the entire keypad...it is scratched over the entire area.

Finger prints on the door, too. I did purchase an extended warranty for 2 years at $5, I doubt it covers abrasions. I should have taken heed when my wife said the box has a LOT of extra tape on the top sealing the box closed. Should have gone to Menards or Lowes.

The only reason to purchase at Wally's was it was closer. Bad decision.

View full review
Loss:
$64
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

1 comment
Machele Imf

Someone probably returned the unit to Walmart for a refund for any number of reasons. It was a used appliance, who knows for how long.

Walmart just put it back on the shelf and sold it for the regular price. This is common. When you see something in a box that has obviously been opened and either re-taped shut or just plain open, it is best to take it out of the box and inspect it closely. The best thing is to not take it at all and pick a box that you know hasn't been opened.

Open boxes are a pig in a poke as you never know the history of the thing nor what is missing from the box, etc.

By the way: you actually fell for their "warranty?" It is a scam, you know. On a microwave???

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