Walmart
Reviews and Complaints
Mail my surprise free gift
Bad customer service
Walmart passes delivery off to Pilot Freight- BAD GUYS
On April 24th I ordered patio furniture online from Walmart. They proudly explain that someone from Pilot Freight would call within two business days.
We never got a call. But discovered on April 26 and 27 Pilot was reporting to Walmart (and posting on Pilot's service web-site) that they called and "no answer". Wrong, didn't happen. Finally, on May 1, 7 days after the order, I discovered the "no answer" game.
We live 40 miles from Pilot's warehouse, so they only deliver two days a week.... first opportunity is now 10 days after we placed the order. That is 2 days after the open house of our new remodel. Never once did Walmart's process indicate it could take that long.
And nowhere on their "customer service" phone tree or on-line drop downs do they allow a choice to inform them of poor freight process. Walmart wants to play in the Amazon, Lowes, Home Depo world and don't have a clue. Just deliver for pick up at your store, we live 2 miles from one.
They are everywhere--- HELLO. Larry
Preferred solution: Deliver product or service ordered
Manager of the Nursery Department
- Rude department manager
Preferred solution: Get rid of Sean he is hateful or needs an attitude adjustment
Costumer service
Dairy pallets left out for hours on salesfloor
Walmart Lies
I had been receiving donated bags and cans of animal food and litter.I run a small Animal Shelter here on the Northern Cheyenne Indian Reservation.I had been getting foods for my animals and then all of a sudden they changed their attitudes towards me.And the Claims manager comes screaming out at me that she will never give me any donations ever again.Nice Customer service.I complained to the manager and corperate . I never heard a word from them.I contacted my State Senator because of this kind of treatment in My Home State by an out of State company.I was asked to bring in a 501(3) paper.I did that,.I was asked to bring in a new EIN number I did that.They had every excuse not to help me and then someone was always gone or the manager of the Store In Billings Montana on Kings Street never called back.I was told that they give this food stuffs to a "company".But I heard the claims manager say she had to call the Cat Sanctuary in Billings to come and get their food and donations.This because I am Native American?Disabled?Married to a Vietnam Veteran?Yeah I am all those.But I am not a liar...
- Store manager scott and the claims manager sharon
Preferred solution: Let the company propose a solution
Bagging groceries
Walmart - Customer Care Review
I didn't do a review back at the holiday time but after tonight I will start with that one first. It was late at night 11ish?
One register got opened up and the nice gentlemen rang all my groceries up. He gets done to find out he has no cash drawer. The mgr, I assume was walking across the front and telling 3 girls things they were running into each other...The one was bringing out cash drawers. The guy ringing me said to him, " I need a cash drawer please." He says ,"OK." So a girl is now putting one in another register, she walks bk several times bringing out other cash drawers to registers no one was standing in.
I'm being patient waiting on my change while ppl behind are wondering what's happening because they were in the only lane open at the time. After so long I said, " Excuse me...He needs a drawer."in a nice tone although I wasn't at this point feeling nice so I watched how I spoke. It didn't make sense to me to continue and not give him one. So as I say this to the mgr walking bk and forth he's on his walkie talkie or something and says VERY nasty ( as if I wasn't patient...He saw how long I had waited) "OOOK I SAID #8 didn't i !??!" First off I'm not looking at the # lane I'm in nor do I know what you're talking about on there...Needless to say he was stressed, I guess ...but there was no need to snap me off like that especially since I was nice to him.
I felt bad for the cashier and he was in amazement as well watching the cash drawers go by. There seems to always be 4-7 ppl standing up front socializing and laughing. what are they being paid for? This is a regular occurrence.
One night they acted as if they all didn't know what to do so the girl on the 15 or less register rang all my groceries. That wasn't fair to others that walked up. If you're paying them open a register or two or three. They stay up front so they're not working the other areas.
Tonight I go in late as usual about 8:30 no one talks at the door anymore. I've said Hi and I just get looked at. Ok. The girl at the deli counter was very nice.
I do my shopping and end up front around 9:30ish 4 girls are standing at one register carrying on. I said, "Are you open?" Two of them looked at me & said nothing. I ask again...The one girl finally says, " I'm going to open #13." I go 2 registers down and wait. The are giggling etc I didn't start putting my groceries up because yet another visit I did that and they then did NOT open said register.
The girl runs by and says she's coming so I start to load the belt. Only other register was the express again. She has only huge bags or very tiny bags. I said , "there's a few on the next bag turn, can I use those?" No response...She kept cramming & slamming my groceries in the bags.
I had all my dry boxes together, all my frozen & wet stuff on the belt together so it should have been easy. No...I got home to dry things wet and things mangled. Sometimes I get some very good baggers and I compliment them every time. She said screamed for someone and said to me, "Oops, I guess that was ghetto." Others were still standing around up front as usual.
She was filling these huge bags and I had to say please don't make them too heavy. I guess she got orders to fill them. Groceries don't do well piled in a bag that high. As I left all down the front end all the bag turns except the one beside us were out of regular bags.
I think they hold 5 or 6 packs on each one and all of them were out??? Who's ordering. I've been mumbled to with a smart comment under a guy employees breath when I was trying to get out of his way, there was no moving for me. This store is so close to my house the ppl used to be super friendly there now with the exception of a few even speak when spoken to but can carry on with thier co-workers.
This store is really going down hill. This is the fourth time I've gone and there were hardly any eggs in that huge section. Maybe problems with suppliers??? This time and last, i left with my legs itching like I had dust mites on me and was fine before going in.
Do they sweep or mop at all?? That's how the other store got, so I left there when this one opened.
Guess it wont be long and bed bugs will be in there too like in Kentucky I believe it was. Just a shame & so disappointed.
No cut meat in the deli
Too many people asking for donations outside store
Every weekend I have to fight through ball teams begging for money to get inside the store. Called the store and complained.
They don't care. They have no policy for these beggars to follow. After the store manager gives them the OK, they're on their own. Ball players hollering for money and shoving buckets at customers blocking their exit from the store.
Walmart doesn't care. I say, drive on by unless it's a creditable organization that provides a service to unfortunate people or a veteran based group like the VFW or the like.
I called the store and complained but the asst mgr didn't care. He admonished me for calling to complain that his customers were being harassed.
Product Pricing
- Location
- Some prices
- Exchange policy
- No problem solving abilities
- Produce and customer servixe
- Improper attitude when dealing with the public
Preferred solution: Let the company propose a solution
Marketside Albacore Tuna Salad
I always buy the tuna salad my husband and I loved it. That was until they changed it to Albacore Tuna.
It is disgusting if I wanted mayonnaise I would have bought a jar. I will not buy this tuna salad anymore. Not only is it nasty tasting but they also raised the price a dollar more. Sorry Walmart and Marketside but your new improved tuna salad has lost a customer.
Just too much mayonnaise didn't even taste the tuna at all. The new one just taste like a container of mayonnaise. Seriously?
New Improved was Not Good at all The old style tuna salad was very good. Mary Lavallee Fort Myers, Florida
Preferred solution: Let the company propose a solution
Banned from all stores in
I don't understand this, I was banned from your stores for stealing. But should it not only be the store that I stole from.
They told me that I was banned from all stores for a year? Not that I would come back after how I was treated. But you see I am 19 years old and currently living with my parents and now I have to come up with an excuse to not shop there, because sometimes they take me shopping with them. What about stores in the US am I banned from there as well or is it just from Canada?
I mean I can understand banning me from that particular store.
but if my parents find out they will kick me out of the house since I have been in trouble before and I am setting a bad example for my younger siblings. They said they have three other siblings to take care of and If I set a bad example I am kicked out of the house.
Walmart Survey
Preferred solution: TAKE AWAY THIS WARNING ON THIS EMPLOYEE!!!!
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This is just a long run-on sentence with no punctuation.
I do not understand what the OP is complaining about.