Latest review first
Walmart - Poor customer service
I bought a TV online, went to the store on 9745 Roosevelt blvd, phila pa, to pick it up,waited for anybody to attaned to me for 1 and 1/2 hrs!!! Everybody is just walking around and do nothing, store manager couldnt be found for almost an hour! This was by far the most horrible experience i ever had at any store picking up the product.There were a lot of other upset customers around. I would not recommend anyone to buy anything online at Walmart, so you do not waist your time picking it up, the store was just on my way to work.
Walmart - How could they take advantage of disabled women?
Went to get money order for rent. They tried to offset transaction and got money stuck. Mgmt made me wait 1 and 1/2 hrs and told me I couldn't access money for 24 hrs. MO was for rent and I was charged $100 late fee. Next day, money still not accessible. Mgr agreed to give me mo, plus late fee if I gave him my Walmart MoneyCard and landlord would state that I was late and fee was due. When I went back, I told him ahead of time that I had to deposit before 3. He wasn't ready and made me late again. I am disabled, use electric cart, had to pay another $100 late fee and now have no groceries for kids for this week, plus gas and fee for getting back to store a second time. Once again, they told me there was nothing they could do. Landlord is pissed and will not verify with Walmart cause he states he shouldn't have to and is charging me "loss of use fee" and now if I am ever late again, he will terminate lease. I have never felt more abused in my life.
This store is never stocked. We went grocery shopping last week and there was NO bagged lettuce, no fresh romaine, fruit flies in the apples and kiwis, molded grapes, and soft tomatoes. The cleaning supplies (laundry) were barely stocked. The bread was very scarce and...View full review
Milpitas Walmart (95035) won't accept manufacturers' coupons and BAD customer service!
TWICE in a row, the Walmart in Milpitas CA would not accept the manufacturer's coupons I gave them at the cashier ( I cut 1 of them from the Sunday paper and the other one I printed from the manufacturer's website). Both times I had to wait for like 10 minutes for the manager/ upper management, and then all they told me was they know the coupons are legitimate but they are not in their system so they cannot accept it. OK both times I was holding a crying baby waiting for an answer but that's what they said to me? I mean I shop at CVS and Safeway too and their manager would still accept my LEGITIMATE coupons (usually I'm talking about ONLY ONE coupon) if it happens that the coupon is not in their system. But this is not the case at Walmart. Worse still, they made me wait for them for 10 minutes? Really? And all they said was Sorry? And the 2nd time this lady told me she knew there is a problem in their system, but then she can do nothing? She did not even try to fix the problem or tell this to the upper management? What? And when I told them it's their problem and they should honor my coupon because they claimed that they'd accept manufacturer's coupon, she said sorry she cannont do anything about it. OK NOW this is not about the money, but if you claim that you accept coupons, you should do your job. And both times the staff at Walmart made me feel like I'm wrong to complain? I'm VERY disappointed about the BAD CUSTOMER SERVICE at the Milpitas Walmart. They made a lady carrying a crying baby for 15 minutes wait there for nothing + she was wrong to express her own opinion. This is just outrageous. This is NOT how you treat your customers. I would not shop at the Milpitas Walmart again if I don't get a satisfactory response from you. And the reason I'm posting here is I want people to know about how bad the customer service is at the Walmart in Milpitas, CA 95035.
Walmart in Chantilly, Virginia - Bad service
Here is the story: When I arrived at the store, there was an employee (in Walmart uniform and name tag ANNY) standing behind a table full of stuffs in the entrance saying something that I did not hear due to my chronic hearing problem. At first I thought she was offering some sample so I said “Thank You”. But when I turn around and realized that she was raising fund for Chidren Hospitals, I walked back and reached out my wallet to get some money in an intention to contribute to that good cause. What pissed me off was she uses her right hand to cover the contribution jar and intentionally looked up to the ceiling try to ignore my presence in order to PUNISH AND BAN me from contribute because I dare to say no to her in the first time ( actually like I said, I only said “Thank You” because I thought she was offering sample). She kept ignore me even I was standing there for one minute. I walked few steps away and came back once I saw her looked down, but upon seeing me back she grab the contribution jar and looked up to the ceiling again to ignore me. I was standing in front of her and read her name tag but she still ignore. With that kind of behavior, don’t blame me if I didn’t want to come back to the store. It happened at SUPER Walmart Center,Chantilly Shopping Center Chantilly, VA 20151 Time 2:15 PM on 9/05/2013 Employee name : ANNY (the person who standing by the Children Hospital raising Fund table)
Walmart in Merritt Island, Florida - Compounding not accurate
I had been using a Walmart pharmacy for my monthly maintenance meds like lisnopril, levothyroxin, citalopram etc for several years. I started having issues with my BP and couldn't seem to get it under control...it was going from a dangerously high level to a level so low that i actually passed out once. Turns out it was the compounding of those drugs that are in the one month blister packs...these packs are made somewhere oversees, and the compounding was wrong on my BP meds causing the out of control fluctuations! After i switched pharmacies i had no other issues with my BP and never had. Be very careful. The prepackaged meds that Walmart and Sam's club pharmacies use are apparently not regulated the way the other drugs are that come in large bottles and have to be counted
Recently I and my husband was shopping at Walmart Burnaby, B.C. Canada & my husband fall in love with this chocolates from "Waterbridge" Belgian Milk chocolates. We than went to another Walmart at Vancouver & found this chocolates again. Why Walmart in Houston,...View full review
Walmart in Hattiesburg, Mississippi - Lousy customer service and ignorant representatives
Went to Walmart on hwy 49 in Hattiesburg,Ms to find my husband a "dad" ring for his birthday! I walked to the jewlery cabinet and waited for 15 minutes with no one behind the counter! I asked customer service to page someone and they did! 15 minutes later, I am still standing there waiting on someone to show up. In the meantime, 2 more people lined up behind me and we watched as FIVE employes walked right by us with their phones in their faces nodding "what up"! A girl finally showed up only to tell me cabinets where locked because the keys were left in the main safe and they didn't know the combination and tell the rings only come in size 9 which is complete *** because the other stores had sizes 9 thru 11! I called the manager and was on hold for 22 minutes only to have this woman prove how *** and rude all their employees are! Then I strod in line for 12 minutes trying to buy 6 items. The store was packed and they had 9 lanes opens while their employees walked around like mindless, zombie like idiots!!! Pure anger does not even come close to describing my outrage! Avoid this store at all cost!!!!
Walmart in Lehigh Acres, Florida - Customer Service
I have been a couple of times to walmart and you have the worst employees ever..they look like they are not happy to be there. They don't interact with customers. 85 percent of employees at Walmart are rude..don't smile, and a smile comes a long way. I, personally will not go back to Walmart. I rather go to Target anytime. I don't think employees get trained for customer service, because they Walmart knows that they will get people in their stores no matter what. That is so wrong. I would not give you a cent of my earnings.
Walmart in Val-D'or, Quebec - LOST PICTURES
I placed an order online of pictures of my grand-son, big pictures of him alone and pictures with his parents,when i went to pick them up 2 days later,they tell me they have given them to someone else.THESE are very personal pictures,I am quite mad and so is my daughter.THEY tell me to make another order,and when I go to pick them up 1hour later,the photo lab is closed,on a thursday night at 6.30pm.THIS is one of the worst store I know.THEY do not excuse themselfs.This is the last time I GO THERE.
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