Unclaimed
Walmart
Reviews and Complaints
6.8M
CLAIMED LOSSES
11.5K
TOTAL REVIEWS
2.1M
PAGE VIEWS
111
ISSUES RESOLVED
Walmart Reviews
2 months and still have not received photos
Went to this photo studio inside Walmart on November 19 to have my children photographed. Was told my photos would be ready in two weeks. The initial 2 weeks went by and I hadn't heard from the studio. I called but they never answered the phone. I went in person and they looked for my photos and couldn't find them. Then was told someone had not properly submitted my order that's why my photos were not there. They offered to print my photos there on photo paper for free until my original photos cane in. They said my original photos would be ready in 2 weeks that was December 10. Well its now January 3 and still have not heard from them. I emailed customer service with my situation about a week ago and still have heard nothing.
ID
Location
Des Plaines, Illinois
New Reviewer
Walmart.com refund 3days and counting for 30+
Placed order on Black Friday to avoid dealing with lines. After completing order I received message that the website was having tech difficulties. I noted my PayPal was charged but after reviewing order several items were not on order. I cancelled entire order and placed a new one. Even after cancelling original order I still received the items ( no I was not refunded either) which meant that I needed to go to the store to return. Dealing with walmart.com wasn't an option. However on the second order I received an email indicating that one item wasn't available and if it had not been shipped in 10 days it would be refunded. After numerous emails and phone calls I still have not been refunded. I have been told that there is a glitch and I will see the refund in 3 days. It's December 31st and I have still not seen the refund. I even told them just send me an e-card for the amount and we will be done with it. They refused stating that I will have the refund in 3 days. The amount is $20!!! Every time I call I'm told there are no managers available. I always have the pleasure of speaking with a supervisor who claims there is no one above them. I ask for their superiors names and have been refused. I spoke to one supervisor named Kimberly who told me after I stated that Walmart needed to compensate me for their inability to refund my account for their glitch and she told me and I quote "not going to happen". I demanded 6 times to speak with her supervisor and she refused to connect me or to give me the name. These people are not held accountable. I will get this refunded and I will only shop at Kmart from here forward. No more Walmart in 2013 for me.
3 comments
ID
Location
Baltimore, Maryland
Product
Walmart Website
Loss
$20
Wal mart denied check presented
I presented my check to wal mart and two checks was denied because of tele check. I checked with my bank and they indicated that no one submitted this check to them. there were plenty of funds in my account, yet my check was not accepted at wal mart, because tele check said so. when i contacted tele check, they were very un coopertative and rude, and indicated that someone else was on my account according to their records, but refused to tell me who or why. No one else has ever been on this account, since it was opened over 7yrs ago. A bunch of *** as far as I can see it. no satisfaction at all was received by me from the opr.Andy who indicated he was a supv. no help.
3 comments
ID
Location
Honolulu, Hawaii
Product
Walmart Account
Another Walmart advertising gimmick rip off
In November they had a sale "Event 2 10 pm Thursday November 22 while supplies last" They had the 16gig SanDisk Flash drive for $6.97 which I needed four of. Well I knew it was a gimmick and there would be only a few of each item at my store for the 250,000 ads mailed out so wisely I didn't bother. The next afternoon I had to get a few things and I noticed that they still had the drives, a huge bin full of them. So I got them and when I got to the register they were twice the price. I went to customer service and they said the special price was only at 10pm. So I figure they put out a couple of them, sold them, and when the crowds went away raised the price electronically and put the rest of the drives out. I am suggesting that when you get Walmart ads in your paper or in the mail just recycle them without reading. Chances are its all just a come-on.
1 comment
ID
Location
Oxford, Mississippi
Loss
$28
New Reviewer
Walmart has not refunded my money from 12/19/12
bought on 10/1 on a card and returned it 12/19 have not recieved my money. bought a tv at one store and found we had one already for a birthday gift so i returned it to another walmart closer to home and they said it didnt match my copy. how could u purchase an item,buy a warranty and scan it ,pay for it then it not match the box and ticket u just bought at another? they scand it i paid cash now i only can get a store credit and thats was after fighting for it.
ID
Location
Columbia, South Carolina
Loss
$250
Why only 5 lanes open 40 hwy kc mo
Everytime i go to walmart i see lines and lines of people 5 lanes open only and 3 are 20 items or less really how many people go shopping anymore for 20 items or less but thats not even it why have 5 lanes all day even around xmas. Walmart prices are high as well walmart get it together sick of this ***... almost. Want to never come back oh and by far some of the most unfriendly works whom most look a mess unput together =sad ive been in line for about 20 mins know and still havnt moved.
1 comment
ID
Location
Livingston, New Jersey
HEY I MISS MY FAVORITE CABIN CREEK PANTS THAT PERFECT FIT AND COMFORTABLE AND I MUST BUY MORE PANTS
HEY I MISS MY FAVORITE CABIN CREEK PANTS THAT PEREFECT FIT AND COMFORTABLE AND I MUST BUY MORE PANTS AND I CANT FIND JC PENNEY AND WALMART GRRRRR AND SO ANGRY FRUSTRALLED THAT I NEED BUY MORE PANTS ... WHY YOU STOP SELL NO MORE .. GRRR .. PLEASE PLEASE COME BACK TO JC PENNY AND WALMART EITHER WHATEVER .. I REALLLLL MISS THAT KIND OF PANTS & I CANT FIND ANYWHEREAT JAC PENNEY & WALMART .. T I DID GO SHOPPING TO JC AND WALMART BUT NONE .. I DO NOT LIKE ALFRED DUNNER AND HATE IT .. NOT MAKE ME COMFORTABLE AND I REALLLLY WANTS COTTON SLACKS THAT MY FAVORITE.. PLEASE COME BACK AGAIN I BEGGED YOU ... I HOPE SO YOU WILL BE WILLING GO BACK AGAIN TO JC PENNEY AND WALMART .. THANKS PATSY
ID
Location
Haltom City, Texas
New Reviewer
Wal-Mart Did Stand Behind their price!!!!!
After speaking with the store manager today about the incident that occurred yesterday with the little tikes toy she honored the price that was on the toy. I am very pleased that she took the time to honor the price and investigate the incident.!!!!!!!!!! Original Post: I went into Wal-mart to purchase everyday items.While in the store I noticed a huge after Christmas clearance section. Upon entering the section I noticed red price tags all over the items. I picked up one of the items that had a $25.00 price tag on it. I proceeded to the check out. When the associate scanned the item it rang up $199.00. I showed her the clearance stickers on the item and she rudely remarked "thats a 200 item, I'm not giving it to you for that price". So I asked to speak with a manger who claimed that the clearance sticker was not a Wal-Mart sticker. The sticker clearly said Wal-Mart on it. That manager called another manager over who also refused to fixed the price. I called headquarters while I was in the store and was told by an associate on the phone that they would sent a message to the store and have the store manager meet with me. Thirty minutes later no one ever came. I called the toll free number back and was told they were going to put me on hold to call the store. I was on hold for another twenty minutes then disconnected. Another manager comes out ant tells me regardless of the price on the product the price is 199.00. He also told me that any customer could have come in and changed the price while the item was on the shelf and that they were not going to stand behind the price as marked. The customer service at this location is horrible. I have never experienced a situation like this at a Wal-Mart store. Between the corporate office and management the issue was never resolved. As of this date I will no longer shop at any Wal-Mart stores. This happened at the Wal-Mart in Dumfries VA.The store number is 3588.
2 comments
ID
Location
Triangle, Virginia
Service
Walmart Manager
New Reviewer
I went into Wal-mart to purchase everyday items. While in the store I noticed a huge after Christmas clearance section. Upon entering the section I noticed red price tags all over the items. I picked up one of the items that had a $25.00 price tag on it. I proceeded to...
View full review
11 comments
PissedConsumer1175116
#1175116
I Only see one side Of this arguement and that goes "The customer is always right.. meaning if the workers they hire are dumb enough or make the "mistake of putting the Wrong price on the item and you happen to find that item they really should be entitled to give that item to you at that price you found it at!
"all that somebody could have Put the wrong tags on it when it was on the Shelf Is a Clear Excuse, first off that's bull because all the UPC codes are Scanned to "a Walmart location Or It would not Scan at all! They can Check the Cameras If they don't believe you wit that bull... this is the glass Is half empty Part "the reason why many Lol hate Big Business Corporation's!
"If you side with what I Said then "Hit a like!! :)
View more comments
ID
Location
Triangle, Virginia
Service
Walmart Manager
Horrible service
My children received a Wii game as a Christmas gift but my kids already have the same game...I tried to exchange the game and get store credit and was told I couldn't do it without the receipt....its not like I was trying to get some money...I just needed a different game....I called customer service and they couldn't help me either I hope I can get the receipt from my friend so I can get a complete refund....I will but a game else where...never again will I go to kmart!....hate them...horrible service
2 comments
ID
Location
Chicago, Illinois
Loss
$20
Walmart-SHOP AT YOUR OWN RISK
Id like to inform everyone to be careful shopping in Walmart, employees are mad and may take their anger out on you hoping to cause lawsuits against Walmart. Though Im sure Walmart deserves it... However, my story.... While shopping a week before Christmas, I notice pallets of goods being pushed down the aisles at unsafe speeds, like a freight train. I take notice and think wow, thats not cool. Now, here I am walking down a main aisle and in front of me is another pallet, this guy frantically getting these good in and packed out on the Christmas displays (gift packages). So, I see him and think, ok Ill just take a right down this aisle and out of their way. When an employee leading the way grabs my cart and pulls it hard in the opposite direction to literally pull me out of the way. I hold to the cart as I almost lose my balance and she continues pulling the cart with such force. Bewildered by this act and realizing Im literally being assaulted. Finally I yell let go!!! Before I fall, an incident report is filled out and I feel pain in my shoulder. By the next morning, my head feels like its in a vice and from her yanking the cart she triggered muscle spasms throughout my neck and shoulders. Walmart unfortunately has no clause in their insurance policy, which many companies do, that alots funds for a situation as this so that the person can get their doctors bill and any medical bills paid for. NOT WALMART. So ITS SHOP AT YOUR OWN RISK! As a result, Im out of work for a week and no Christmas presents purchased because Im now on medication which I cant drive and all I can do is lay in bed and get rest!!! Walmart then calls me and says we decided not to compensate you for anything. Its on CAMERA, BUT WALMART only uses the camera if its to their benefit. They say, well the employee says a different statement, of course they do. WALMART IS KNOWN FOR CAUSING HAZARDOUS CONDITIONS AND PUTTING CONSUMERS AT RISK FOR BODILY INJURY! What other store do you hear this on a continuous basis, really. So, those of you who read this stop shopping in this store then they cant exist.
3 comments
ID
Location
Middle Island, New York
Loss
$5000
I am very disappointed with my local Walmart. The managaer Brian sure was a real grinch on Christmas Eve. The store was supposed to close at 8 P.M. I got there about 7:55 P.M. As I walked toward the front door, Brian stops me and tells me they are closed. I said they...
View full review
9 comments
PissedConsumer2102971
#2102971
Too bad Brian did not call the cops on you. When he asks you to leave, leave. If he called the cops on you, you would have been arrested and at least your family would be able to enjoy Christmas without you being present.
View more comments
ID
Location
Westland, Michigan
The dirtiest place I've ever seen!!!
I sit here at the wal mart super center in west El Paso. The floor is filthy and the ketchup dispenser disgusted me had to ask for packets. Waited here ten minutes before they said my food was ready....never eat here again! Then they were out of jalapeños and when I asked for ketchup she had to look for it she didn't know where it was. The tables were not wiped down and not sure if understaffed but it's pretty sad. It's very rare when I eat out but with the holiday shopping there's no time for cooking. And the one time I do it's pretty disgusting.
4 comments
ID
Location
Paradise Valley, Arizona
*** poor store operation!
You can't shop at wallmart. Seems that no matter where you go wallmart sucks. The food selection sucks, they are way over priced on all items and when you try to check out, ya buy a lunch because you will be all day trying to check out. Shop at meijers, at least they put cashier s at almost every lane. Wallmart has 40+ lanes and only 2 are open. *** as ***. WALLMART SUCKS!!!!!! You claim that wallmart is the best, if that's the case why is it that you have so many bad reviews, meijer doesn't have bad reviews like this. I'm done with wallmart, I will avoid it at all costs! You need bigger stores, you need more cashiers and you need better food selection. Just not worh burning the gas to go wait in line for an hour or just not find what you need. Ill shop meijers!
4 comments
ID
Location
Muskegon, Michigan
Service
Walmart Cashier
Loss
$15
Walmart Check reader & No manual check verification
After receiving my checks printed by Walmartchecks.com I have repeated problems with the check readers reading the checks. Then after several minutes waiting in line for 20 minutes and waiting 10 more minutes for the managers bouncing me off multiple machines that I have to pay in a different manor. I ask the manager if there is a manual check verification and have been told repeatedly by several of them that there is no manual verification in their system. Really????? I know stores 1/8th the size of walmart that have manual verification. I will never buy anymore checks from walmartchecks.com and will be limiting my shopping at Wal-mart.
ID
Location
Portsmouth, Ohio
Service
Walmart Manager
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
I am appalled at all of the reviews on this site resulting in no refund for merchandise paid for but not received after ordering from Walmart.com. I disputed the order through PayPal after getting the major run-around when contacting Walmart.com; however, after reading so many reviews, I have little hope.
let us know how shopping at KMart works for you-lol
Shopping anywhere will be better than Walmart.com.