Magaly Adz
map-marker Irving, Texas

Walmart Customer Care Review from Irving, Texas

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I was in the Wal-Mart in garland Texas the on market street. Friday the 15th 2016.

I bought something that was only a $1.00 and a little bit of change.

I gave the cashier a $100 to break change for me. When she gave me the receipt back and my change I noticed she put I only gave her a $1.00 and it said I had no change due back to me . Then I noticed she had short me by $8 bucks . I called them to handle it they told me I could back and get my money .

But when I did they spoke to me as if it was *** and told me I had to talk to their store manager. One pissed of consumer ain't nobody got time for all that .

Just do you're job right and go by what y'all say. Don't do the opposite y'all turnin costumers away like that then you loose good costumers and wonder why..

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Reason of review:
Pricing issue
23 comments
Guest

Not everyone grew up with a sliver spoon some people may not be will educated.. Y'all lucky internet exist cause you come to my home town and talk all that mess out the side of you're neck you wouldn't make it 24hours..

hiding behind a screen telling people they are lying and you don't even know the situation or what happened and you're judging me and my life by a petty review really who's the childish one ..

it's people like y'all that make are world a shxtty place .... the silver spoon feed stuck up no heart having spoiled rotten *** children of the world ..no body is perfect so quiet acting like y'all are everyone has a skeleton in their closest and if you say you don't you're only lying to yourself...

Guest
reply icon Replying to comment of Guest-1148579

Did you read the replies. Did you read and understand what she wrote.

She claimed she bought an item that was over a dollar and the cashier put in that she was given a dollar.

She claimed she was given no change at all, then claimed she was short changed $8. In a later reply she claimed she was short changed $99 dollars.

Guest

I gave the cashier a $100 what I bought was a Arizona green tea which only cost a $1 . She miss printed the receipt and shorted me by $8 bucks which means she only gave $91 dollars back. You people need to learn how to read for real..

Guest

This doesn't make sense. If your total came to "$1.00 and a little bit of change" then the transaction would not have been closed out by the cashier keying in $1.00 because it would need the "little bit of change" amount. I think you were trying to make the cashier think you had given her a $100 bill when in fact you did not.

Magaly Adz
reply icon Replying to comment of Guest-1147384

I don't know who you think you are trying to tell me what I had and didn't have. I work hard for a living and I know exactly what I gave her . I don't have to pretend anything cause I'm not fake and I bet if the internet didn't exist half of you dummies wouldn't have the big balls you have to come say some of the shxt y'all say to a mother fuxker in person and that's real talk.

Guest
reply icon Replying to comment of Guest-1147881

If this was not the internet you would not have the guts to admit to lying trying to trick the cashier into giving you money for $100

Guest
reply icon Replying to comment of Guest-1148019

Okay well let's meet in person then . Cause now I have proof and it's 100% from the store manager him self. I'll tell you what I'm a grown woman who ain't got to hide or lie about shxt .

Guest
reply icon Replying to comment of Guest-1148019

*** you. I ain't gotta prove *** to you or anyone else cause y'all ain't me or living how I live and I don't need to trick anyone. I'm grown don't need to do that kinda stuff maybe you do since you're judging me by a post.

Guest
reply icon Replying to comment of Guest-1147881

It is a shame that the people deleted the posts where I caught you in your lie. But I guess this site thinks it is okay to steal, just like they think it is okay to make homophobic posts, to cyberbully, to make fun of people who are h0mosexual, why they even filter those terms, to make sexist posts.

This site is going downhill and being sued. Anyway here is what you posted in your original review which they deleted when I proved you had holes in your story.

==============================================

When she gave me the receipt back and my change I noticed she put I only gave her a $1.00 and it said I had no change due back to me

-----------------------------------------------------------

Here you claim that you were not given change.

---------------------------------------------------------------------------- Then I noticed she had short me by $8 bucks . How can you be shorted $8 if no change was given to you.

I get it, you went back to her line because you forgot things and again paid with $100, despite being ripped off $99. You did not make a scene because you said yourself they have security.

Guest
reply icon Replying to comment of Guest-1148020

F.y.i I don't know who you think you been talkin to maybe it's someone using the same user name or a troll or something I don't know. But I do know for a fact without a doubt I haven't deleted shxt from here.

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Shanika Cmk
map-marker Plano, Texas

Atm Review

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My name is aaron spindlow someone stolen my debit card and took 503$ and now about to lose my home and everything for this
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Anonymous
map-marker New Port Richey East, Florida

Walmart Pharmacy ignores customers at New Port Richey, Fl Store

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I shop at Walmart at the 8745 SR 54 location in New Port Richey Florida, so I have (had) my prescriptions filled there. I make a habit of calling the store prior to picking up the scripts to be sure not to waste a trip. Every time (not an exaggeration) I call the store and ask for the pharmacy I get transferred and, when the pharmacy answers - if they pick up- (sometimes takes 2-3 calls), they say "Walmart pharmacy, please hold". The problem is, no one ever comes back to the phone. The last time this happened took the cake. The tech actually did come back after about 10 minutes so I was feeling pretty good, and I gave her my name and DOB and she was going to check on my script. I was on hold for 20 minutes, she never came back to the phone. I drove to the store while on hold, walked in and asked for a cust. service mgr. I explained my situation and then showed him my phone which showed I had been on with the pharmacy for 42 minutes. I then walked to the pharmacy - no customers and 6 people behind the counter. I walked up to the pickup window and asked the girl why I was still on hold nearly 50 minutes (I showed her my phone) when they had no customers - her response, I swear, "we get a lot of calls". are you kidding me?? I have brought this issue to the attention to the store manager on 4 different occasions. The last straw is when I was actually in the store and called the pharmacy. I was told to "please hold" - I purposely did this when there were no customers. I walked right up to the counter and confronted the girl about why I was put on hold. She had no answer, just looked like a deer in the headlights. I reported it to store management for the final time. I still shop there but, I get my scripts elsewhere!
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Reason of review:
Poor customer service
3 comments
Quaron Gcz

You do realize that I reported this review to the police since you admitted to talking on the phone while driving.

Guest

That's outrageous! I'm glad you called them out on it - literally. Not that it probably did anything - definitely take your business elsewhere!

Guest

Complaining to the Store manager won't do any good as he has no control over the pharmacy. You need to talk to the head pharmacist. Walmart pharmacies are run by different people than the actual store itself.

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Latania T Ehc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bellevue, Washington

Allegra K Review

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Tasharina co. Does NOT give good customer service. They can't be reached by phone. They email you at there convienience. Items online differ from what I recieved. White top looked like light blue in person. You pay return shipping fees no matter what the reason is for the return. I should have read the reviews first. NEVER NEVER SHOPPING WITH WALMART ONLINE AGAIN!!
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Reason of review:
Not as described/ advertised
Featured
Payge Toy
map-marker Jacksonville, Florida

Walmart Sold Me An XBox 1 With A Used XBox 360 Inside The Box

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Walmart Sold Me An XBox 1 With A Used XBox 360 Inside The Box
Walmart Sold Me An XBox 1 With A Used XBox 360 Inside The Box - Image 2
Walmart Sold Me An XBox 1 With A Used XBox 360 Inside The Box - Image 3
Walmart Sold Me An XBox 1 With A Used XBox 360 Inside The Box - Image 4

So I was at Walmart on Sunday morning and purchased the XBox One bundle package with Call of Duty. When I got home and opened the box, which was still sealed, there was no game, half of a power cord, no headset, and instead of an XBox One, there was a very old 360 console.

I immediately returned to Walmart to get my refund, and not only did they deny my refund, they also refused to allow me to speak to upper management. I even called corporate and was told that the store manager would contact me, however, I have yet to hear from him.

I also called XBox Customer Support; they were a little more supportive. I had the serial number flagged as stolen, but Walmart says since I can't prove that I didn't swap it out myself, then it's not their responsibility. I understand that there are various ways this could have happened, however, Walmart failed at so many points to prevent this that it's ridiculous. I WILL NEVER TRUST THEM WITH ANY PURCHASE AGAIN.

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Loss:
$534
Reason of review:
Damaged or defective

Preferred solution: Full refund

28 comments
Case Eej

Same thing happened to me yesterday I bought a Xbox one 430$ brought it home set it up to have someone else Xbox login in on it.. brought to back they did nothing saying because the seal is broken there’s nothing I can do...

Guest

This is actually a very possible outcome.. THIS IS WHY I RECORD MYSELF UNBOXING UNOPENED PRODUCTS..

As much as it is a pain in the *** It saved me once. I went to target to purchase a pair of Bose Soundsport Free Wireless ear buds.. (These retailed about $200 at the time) and when I got home and opened it.. NOTHING but the accessories..

I was soo pissed.

Thank god I recorded it though. Honestly even when recording it they look at you sideways but I told him I do this with ALL new products I buy because of *** like this..

Guest

So now it's 2017. What ever happened with your issue?

I'm having a difficult time believing you. WalMart inspects returns, and they certainly don't put xBox returns back onto their shelves, but that doesn't mean some person (employee or customer) could not have figured a way to do something like this. Or maybe it happened before it was shipped to the store, who knows. The fact that you claim the box was sealed tells us that even you didn't think the box packaging was amiss.

I wish you'd have returned to give us the final outcome. Anyway, there is a resolution for future purchases: Just have an associate open the box right there in the store, in front of you. And if you're purchasing as a gift, then you'll either have to give the gift without the shrinkwrap, or take your chances. If you think the recipient might wish to return gift, then have the associate mark the receipt as a gift receipt that is returnable even though it was opened (inspected) by the associate.

Now you have your opportunity to purchase the best deal AND have a guaranteed return receipt. AND, take a photo pf said receipt as back-up or make photocopy.

Guest
reply icon Replying to comment of Guest-1371447

great idea I think I will have them open every boxed item I buy and get the gift return receipt- I hope this will not hold up all those people at Christmas- when this gets out that Walmart wants you to do this to protect your self- I guess that means more cashers up front

Guest

I purchased a very nice little Remington shotgun from Walmart when they'd decided not to carry firearms any longer. I had placed the gun in lay-a-way and went to get it out.

I took a look to make sure everything was copacetic and I noticed there was mud on the buttplate.

I pulled my receipt and compared the serial numbers.

This was not the gun I purchased. Of course this was the only one left.

Guest

This is why you should have bought it from microsoft direct...

Guest
reply icon Replying to comment of Guest-944077

You are an idiot.

Guest

I would report them to some united states federal agency i think maybe consumer affairs would do well with this one :) ............

Guest

Walmart only hires blacks and welfare people

Guest
reply icon Replying to comment of Guest-938308

That is the most discriminating BS I have ever heard. Which catagory do you fit in, Black or welfare? Considering you were fired from one.

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Anonymous
map-marker Garden City, New York

Short Review on July&nbs-04:00;11,&nbs-04:00;2016

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Attempted pymt at Walmart CS mgr was unable to process pymt. Walmart called RAL and was told to nend me to another Walmart. WTF
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Reason of review:
Problems with payment
Anonymous
map-marker Centerville, Texas

Walmart Pharmacy Department Review from Centerville, Texas

My husband and I have shopped Walmart pharmacy in Corsicana for over 10 years. Yesterday we tried to check out in the pharmacy and the clerk kept saying our credit card was rejected.

My husband told her it was a credit not a debit and the option to choose credit never came up on the scanner. I tried it with my card and the same thing. We are retired and have ample income our bank account stays at a significant balance. We knew this was a clerk badly trained and was allowed to check people out.

She must have been use to debit cards only. We called the pharmcy after leaving the store and explain our problem checking out...and some smarty pants transferred the call to customer service without even a word. Then your customer service said to call our bank like there couldnt possibly be another problem other than we tried to buy something with no money available. Be advised we checked our bank and there was nothing wrong with our cards.

Also know this...we will take our business elsewhere with this type of resolving a problem from employees assuming there is no problem.

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Reason of review:
Poor customer service
8 comments
Elize Qal

OP:

You do realize that even if you take your business elsewhere, you may experience the same problem again regarding your bank card?

So will you became impatient again, blame the front-line employee for the problem, and then go somewhere else too?

What would you do if this happens at an entirely different business? Will you do the same thing that you did at the Walmart pharmacy?

Elize Qal

Why are font-line employees blamed for something that is completely out of their control?

OP...

How would you feel if you were the clerk, and a customer did exactly what you did to her?

What would happen if the shoe was on the other foot?

Think about that before getting huffy and complaining.

Guest
reply icon Replying to comment of Guest-1173782

Exactly.

The only choices I've ever seen a WM (and most other cashiers these days) make about card are whether they're EBT (foodstamps) vs gift cards vs "anything else." Also, WM's machines don't care about purchases under a certain level ($25 I think) -- they'll run them as credit/no PIN needed even if they ARE debit cards.

More to the point, the worker DID NOT cause your card to be declined, and the worker has no way to know WHY it was declined. OP, You need to call the bank or go there in person to find out why, instead of blaming someone who was just doing their job.

It could very well have been because charges were made at unusual stores, or for unusual amounts. Still not the cashier's fault.

Elize Qal

Good grief

One problem regarding your bank card and now you taking your business elsewhere?

Technology is not perfect. Please understand and accept that.

Talk about first world problems *shaking my head*

Exactly how do you know that the clerk was poorly trained?

Training has nothing to do with this, and so why are you even mentioning it?

An error message showed up on the screen.

Exactly what do you expect the clerk or any clerk at any other business to do about that? This is the technological problem.

Abigail Hlb

I'll never understand some people and how they are so impatient with the people that they are shopping around. Get a grip.

*** happens! So your card didn't work at the one machine.

Big deal.

Quaron Gcz

I should also add you are badly trained by your parents as you are an adult and still act like a child.

Quaron Gcz

While you may be retired, using terms like "smarty pants" makes you sound like you are seven years old. I agree it is not the clerk's fault.

Would you like it if you were blamed for something not your fault.

I feel bad for your husband having to put up with you all these years. He is a brave man for doing so.

Guest

Look, if your card won't go through then it won't go through and there is nothing the clerk (or any other clerk) can do about it. Training has nothing to do with it.

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Nieshia Zmf
map-marker Denver, Colorado

Walmart To Go Grocery Home Delivery

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This review concerns the walmart.com/grocery home delivery service in Denver,CO. The drivers are nice and always call about a half hour before they arrive at the scheduled time. The phone service is sometimes okay and other times not so good. My complaint is that from my most recent order I only had two taxable items totaling $3.98 and with the Denver tax of 7.7% my total tax should have been .49. However, I was charged .72. I then went back over all my previous grocery home delivery orders and realized I was overcharged on all the taxable items on those orders as well with those undisclosed "extra taxes." I wish I would have noticed it on those orders as well. The Walmart Grocery phone customer service person I spoke with informed me that those additional taxes are city and state taxes and another tax as well that is added to the regular 7.7% Denver tax that Walmart has no control over. I asked him why I was not made aware of those "extra taxes" on my order total. He told me that someone that handles the Walmart Grocery website pricing, etc. would contact me in 2 days via email or my home phone to explain why I am charged those "extra taxes." I do not mind paying the delivery fee. However, I will never use their delivery service again as I believe that it is sneaky and unethical to charge any customer "extra taxes" without disclosing the "extra taxes" on the completed order total. I guess I will go back to shopping at the King Soopers near my home and take the cab home. Again, the Drivers are nice so I do not blame them and the phone customer service does refund anything in my order that is incorrect. If and when Walmart Grocery will charge just the regular 7.7 tax for taxable items and of course the delivery fee then I will use them again. For now, I will not use Walmart Grocery with those "extra" undisclosed taxes.
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Pros:
  • Refunds for wrong items and nice ontime drivers
  • Nice ontime drivers
Cons:
  • Extra undisclosed sneaky taxes
Reason of review:
Pricing issue

Preferred solution: Go through all my walmart.com/grocery orders charging me only the required 7.7% tax on all taxable items & any required delivery charge and refund me those "other extra undisclosed" taxes I was charged.

1 comment
Guest

Move

Anonymous
map-marker Dayton, Ohio

Walmart - 6 2 Inch Touchscreen Radio Review from Dayton, Ohio

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Crooks!! Will not refund me my money on defective item. Contacted them and at first we were going back and forth through email to find resolution. I went as far as making a video an posting ot to youtube so they can see how it was not working at there request. After I stated I was through with the troubleshooting and just wanted my money back is when the emails stopped. They promised my money back when it was returned and said theybwould shio label for return and I have not recieved or heard anything else. Pissed and upset. Never will I buy from Walmart or Tasharina Corp again. Buyer beware
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Reason of review:
Problems with payment
Anonymous
map-marker Atlanta, Georgia

Short Review on July&nbs-04:00;06,&nbs-04:00;2016

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The big retailers going to stop matching prices. That shows that the ceo is money hungry and greedy. Took out laway except high dollar toys and electronics. Poor people have to save money and pick thru scavenged goods. *** Walmart
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Reason of review:
Pricing issue
Anonymous
map-marker Pretoria, Gauteng

Short Review on July&nbs-04:00;09,&nbs-04:00;2016

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Ordered perfume gift set online July 1, 2016. When I login it says it was rec'vd July 6. Walmart has no idea where it is & I can't even track my order now! Customer Service @ 800# said she can't tell me where it's at either!!!! Highly irritated as this was a gift that is now lost?!!!!! Never ordering again!!!!!!!!!!
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Reason of review:
Problem with delivery
Anonymous
map-marker Melbourne, Victoria

Security Staff Review

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Visited Walmart at Square One and the security staff asked us for proof of payment while leaving the store when he saw us paying on a very first counter in front of him. There was no alarm while we left the store. This is too insulting and m not going to walmart at square one again.
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Reason of review:
Poor customer service
Latania Bwp
map-marker Saint Paul, Minnesota

Walmart Customer Care Review

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I habe been calling walmart off of 193rd in catoosa' ok for an hr now and someone answers everytime and will breath into the phone but never say a word! I would say hello hoping to get a reply and nothing! That is sooo rude!
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Reason of review:
Poor customer service
Anonymous
map-marker Orem, Utah

Walmart, never again!

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Lindon, Utah Went today to pick up a couple of items, what a mistake. Not many people there, but the lines were long because of lack of cashiers. Okay, so I went to the self-checkout... only 3 of the 4 were working. Two were having problems and the register was trying to help them. This took 10 minutes. When I arrived at one of the computers, it was one of the one that the cashier was trying to help, every time I scanned and item the screen said, UNAUTHORIZED ACTION. When I pressed OKAY I was able to scan my item. I put in the sack, the screen said UNKNOWN ITEM IN THE BASKET. Okay, so I moved the bag to my basket. Then the next time the exact thing happen. I just left the store, basket and all. A similar thing happened at the Orem store. Never, never, no never will I ever darken Walmart’s door. It just gets worst. I have been a loyal shopper for years, but no more. Orem Utah This place is the worst and is getting toward terrible. There were LONG lines. I waited for 15 minutes and when I got to the 2nd in line the clerk was helping a food stamp woman. The clerk had to put in numerous numbers on the food for feed forms, for every couple of items. After 10 minutes, the food stamp lady decided that she needed to get something else, so I decided to go to another line and wait. When I realized that the present person at the register was also a food stamp woman, I just left, cart and all. Sam Walton would be incensed at HIS store. Never, never, no never am I going to Walmart again.
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Cons:
  • Service
Reason of review:
Poor customer service
3 comments
Elize Qal

This is what you posted...

Okay, so I went to the self-checkout... only 3 of the 4 were working.

Two were having problems and the register was trying to help them.

So how does a register fix register problems?

Guest
reply icon Replying to comment of Guest-1162831

I got so mad at the self check out computer/scanners once that I pulled out my peewee and pissed all over it right there.

Acey Bjt

I fail to understand why people still shop at WalMart given what you described. Any store that refuses to open lanes to check out customers but instead allows long lines to form does NOT need yours, mine or anyone else's businsess. At least you did the proper thing by just leaving your cart with contents.

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Jolena Opq
map-marker London, England

Love shopping at wallmart

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I love shopping at wallmart, it's so cheap. when I want to save money there is nowhere better for a consistent low price across a huge range of goods. I bought a Microwave Oven online and saved enough to make it a great deal. I started shopping at walmart last few months. Saved a ton of cash buying pretty much the same stuff I buy elsewhere. I wouldn't buy everything there but they've got some great pricing. Walmart.com makes things easy and fast. I have used this website multiple times over the years and absolutly love it. It has saved me money and time.
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Pros:
  • Nice ontime drivers
  • Product when it worked
  • Variety of products
Reason of review:
Fair pricing
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