Latest review first
I called 3 different Walmarts in the Tempe Arizona area looking for a specific product. The problem started right from the get go when the lady who answered the phone could hardly speak English let alone understand it. I asked for the hardware department and was...View full review
Walmart in Los Angeles, California - Pharmacy. Rude. Poor records.innaccurate prescriptions.48 hour serviceiting.
This is not my first complaint about Walmart Pharmacies. . I went to the pharmacy approx. 6pm Thursday Jan 26.2012. I first had to wait in line 45 minutes just to drop off my prescription. My turn...I told the associate that I had pneumonia and needed my prescriptions as soon as possible. No surprise, they would not fill them until the next day. I received email notices my scripts were done at 11:00 AM. I went to pick up scripts at 3:00PM. I waited in line for 45 minutes, only to be told they were not ready. While I'm talking to the associate my cell phone rings with a message from Walmart that my scripts are ready. I informed her of this (elise), she was rude and aggressively said to me " I told you, your scripts are not ready ! " So, I stand aside for other customers to be attended to while waiting. I wait 15 minutes before I'm agitated and ask about my scripts. She aggressively says to me. " Did I tell you to leave the counter ? " I didn't tell you to move". We do not need this as customers, especially when we don't feel good in the first place. As customers, we don't feel good in the first place, or we would not be there. We do not need having to deal with a very un-professional pharmacy in addition to bad health. They are ruthless and really could not care in the least. 24-48 prescription turn around time. In-accurate refill information. I get a different quantity every refill. (mostly less) sometimes more. They have cancelled prescriptions that were written by my doctor from one month ago. I'm done, but in-accuracies with my records at walmart make it difficult for me to transfer my account to WALGREENS. (much, much better, believe it or not...better customer service. even less money). Now, I have to pay my doctor again to have new scripts for my new pharmacy, because walmart has not a clue as to accurate information.
Bob Greenleaf, Manager Walmart 100 Nitro Market Place Cross Lanes, WV 25313 Dear Mr. Greenleaf: I went to Walmart with my grandson to purchase a toy for him. After the cashier handed me the receipt I noticed the incorrect price had been charged. I confirmed the error...View full review
Walmart can not keep worker in their Bakery in Fay NC, on Skibo Rd. How many complaints does it takes for walmart Manager to understand that Ms Brown the head Cake Lady is the reason for these people leaving. How many people have been hired in that shop in the last...View full review
Walmart - Poor Customer Service
I was at your Auburn, WA Superstore this morning to do my grocery shopping. It was possibly one of the worst customer experiences I have ever had. I unfortunately had to bring my children (ages 14, 5 & 3) with me as my husband works 12 hour graveyard shifts and needed to get some sleep. After approximately two hour of shopping, we were finally ready to checkout. I chose a line which had two customers in front of me expecting it to be a normal wait time – I was wrong! We were in line for about THIRTY MINUTES and still were not being checked out. I had to send my son back to exchange some of my frozen items as they were thawing. The cashier never once smiled or even said a word to any of us. He was taking care of the first customer, who was noticeably frustrated, and was having issues which necessitated him calling a supervisor. He proceeded to take care of the next couple in line and there was a price discrepancy which they clearly stated they did not want the item as they did not want to wait. He disregarded what they said and proceeded to continue with the checkout. Again, they said to take the item off which again required a supervisor's assistance. The supervisor who came over to help was also rude. At this point I asked him if he could get another cashier as this one did not seem to know what he was doing. Again, the supervisor was rude so I asked for a manager. The manager came over and apologized for the inconvenience – mind you, this was the first and only person to do this. The couple in front of me was complaining as well. I told him the he just lost a sale – over $300 in groceries – and that I would not be shopping there again. He did not seem to care in the least bit. I asked him for the Managers name and number when he said that I could contact the 1-800 number for customer service. I said that I wanted the store manager's name and after about seven minutes he finally came back with her name. I had to ask him for the number and he said to me that I didn't ask for it. How may I ask was I supposed to contact her without the number? I am normally a very patient person when it comes to shopping as I had worked retail for many years early in my career. I am currently in Human Resources for a local hospital and would never hire any of the people that I came into contact with today. If they were employees of mine, they would be brought in for counseling. Not only did I waste over two hours of my Saturday morning in your store, I then had to go and do my shopping elsewhere.
My wife went into Walmart to get money from our bank inside. Upon entering she slipped, fell and broke her arm. There was a puddle of water in front of the nail salon where they had spilled on of their buckets. No wet floor signs or anything in the area to warn of this either. One of the employees from the salon ran out and wiped up the water quickly and looked right at my wife. The employee obviously knew the water was there, because my wife had just fallen and she was there immediately. My wife went to file a complaint with the manager on duty which happened to be one of the Asst managers. Nothing else heard from Walmart for almost five weeks. We contacted an attorney. Walmart refused to produe any security tapes with the footage where my wife had fallen. Walmart say they could not produce one. The *** attorney dropped our case and Walmart gets off scott free again. Stick it to the consumer. Figured that would be the case from the corporate GIANT Walmart. The little man gets screwed again!!!!
I was checking out in the Auburn, Maine Wal-mart with a friend. The cashier began to talk about how Wal-mart was cutting her hours and complaining that she did not get paid enough- I let this slide even though I was annoyed with her customer service (having worked in...View full review
So called Asst. Manager Walmarts Lynn MA
Purchasing trash bag that were on shelf labeled 6.47 went to register and rang up 11.57 I went back to check the price myself and told the asst. manager that they must of all been put up in the wrong spot he said oh a customer must of put them there I told him all your shelves must of been stock last night wrong so he said to me theres nothing I can do about it and I said as a customer you need to retrain your employees to know how to read labels properly its not my place to read a labels desciption as me being a customer you only see the price not the very small upc code or desciption. awful customer service and need a new asst. manager 780 Lynnway Lynn, MA 01905 #TC 2571 6452 1616 8240 2821 4
Walmart and Telecheck
According to Walmart, I have a check that was returned to them. I can't cash a payroll check, return or exchange an item purchased at Walmart until this is resolved. Telecheck is the service that handles their checks. I can't get anyone at Walmart to look into the matter to try to resolve and I can't get Telecheck on the phone. The 800# I was given only delivers a busy signal. 2:30 in the morning, and I've been calling since 6:30 pm. Today is one of day out of several years of this aggravation.
i was a by stander today(1/27) waiting at the front entrance for my daughter at walmart in el cajon CA, parkway plaza mall, and i was aware of the negative approaches and remarks the employees had towards each other. From the looks of it, the females being rude and...View full review
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