Walmart
Reviews and Complaints
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Verified Reviewer | Melbourne, FloridaIncomplete order
I purchased 4 tires. They were shipping from a location 90 minutes away.
The shipment was sent by FedEx It took two weeks to get 3 tires. I then went back and for on the fourth tire I kept being told its out for delivery. After another week and a half I was told the returned the 4th tire. I could not reorder it on line.
I opened an online chat and explained everything to Mohamed. Including the fact that because I could not change my tires I had a blowout and a $90 service call. Of course I got the apologies. He wanted to put me in touch with a supervisor.
I asked if I would have to repeat the whole story. No, that can see the chat. Please hold on. I waited and waited and waited.
Noting. The worst on line purchase ever made!!!
- Worthless customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Do not purchase anything from Walmart on line
ComplaintWalmart + subscription without my consent
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Verified Reviewer | Murfreesboro, TennesseeBad customer service
Reclamo falta producto dinero no devuelto
Return at walmart.com
Preferred solution: Full refund
User's recommendation: don’t buy a power smart self propelled lawn mower.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Elizabeth City, North CarolinaBecause of the customer service Representative
User's recommendation: Trust Walmart customer service
Terrible customer service
noorder 24volt atv on line put 95% together got to the back tire one tire was cracked informed you was refunded back brought a second atv after going to five different walmart over forty miles away got home started put this one together because my grandson birthday is saturday after putting this one together 95% the rear axle missing and you right im thinking the same as you this just dont happen twice in the same day but it load this one up in the return this one i told by customer service and the manager at the ramsey street location im willing pay if they could put together because all ive been through nope even though walmart has thousands of employees they couldnt help needless to say my grandson didnt get his birthday present well done walmart the neighborhood store
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Verified ReviewerYou stole 1000 from me
Preferred solution: Full refund
User's recommendation: Don’t go to Walmart MoneyCard
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sebastian, FloridaCheck expiration dates
I have purchased 1/2 & 1/2 (not their brand) from Walmart and the date had expired. I have purchased canned goods with the dates already expired.
Walmart does not rotate their food. The Store I go to is the closest one to where I live and its a money grabbing place.
No customer service. No care for anything.
- Close to home
- Everything else
User's recommendation: Check dates on food.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Newport News, VirginiaClick and Go
User's recommendation: Have a click and go line only
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Boise, IdahoI’m not hppey
User's recommendation: Nothing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShop vac with a back moter
- No home use only
- This is my first time getting a shop vac
User's recommendation: Not to buy harp shop vacuum 10 gallon
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Verified ReviewerDouble charge
I have been trying to work with walmart regarding a double charge on my debit card and have not gotten any help. I made an order on walmart.com on 4/20/2023 and the hold for 204 was placed onmy card on 4/24/2023 the order was canceled.
The same day the original hold was scheduled to come off of my card walmart.com placed another hold on my account for the same order in the amount of 177.95 so at that time i had two authorization holds on my debit card for one purchase which was canceled on 4/24/2023 the problem i am having is if my order was canceled on 4/24/2023 why would another charge come through for the order on 4/28/2023 i have all of the transaction details and have been told by numerous walmart.com customer service reps that there was no second charge however i clearly have the transaction from 4/28/2023 for the amount of 177.95 which was the amount of the original order minus one item which i was refunded immediately.
So I now have had two holds for one order and am on the 10th day of my money being tied up because of one transaction which was canceled and walmart has refused to do anything about it ive had to make fraud reports ive had to beg to have this refunded and ive had my electricity disconnected due to this money being held and its just ruined all trust in walmart completely i will never shop walmart again. I was also informed by a billing representative that walmart has been experiencing issues with duplicate charges but so far walmart has refused to take any responsibility for the situation despite me providing all of the transaction details
Preferred solution: Full refund
Get replacement part. Original part was damaged from shipping.
User's recommendation: Be careful.
Not enough good employeesThere are never enough cashiers!!
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Walmart has done nothing. Zero customer service.