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Walmart Vision Center

I recently went to our Walmart Vision Center -- for some reason, a number of employees who work at our location don't have very adequate people skills. I first went in (after having a third occurrence of broken frames (replaced two myself, this one I thought "I am not paying for another set of frames for these glasses" - and was told that they didn't have them in stock, but would order them. Fine -- we did that, and the person (manager) indicated she'd replace them -- They hadn't called (or didn't receive any type of message that they were "in" -- but went on the hope that they just might've gotten in, and I'd be lucky enough to be able to get them - which was the case, but only after the manager looked in their computer "smart" system to see what was what. *I noted the frames looked to be "in stock" today -- last time "come here, I'll show you I'm not lying" -- (what an odd statment to make!) -- and there would be more statements like this! Today, she indicated that it was (let's say $9) to replace the frame - I did let them know that as they stated last time, they were going to replace them (she now indicated that they were slightly over a year old, vs. two months (she saw Oct. in her system) -- all I know is I remember getting them recently, whether it was a year, or months ... they weren't very old, I'll tell you that! So this time she tells me I should have known how old they were, and she wouldn't have replaced them if she had paid more attention and said to me "well, won't happen again, shame on ME" and I hear her muttering to others as she sets off to work on getting the lenses in the new frame. She simmered down after that, but I have to say, I actually told her I wasn't there to argue with her about anything, just wanted my frames. She seemed to be in an state where she wished to bicker, though! It was one of the oddest exchanges I'd ever had with a customer service rep, EVER! And, I will remove my business from there
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1 comment
Review
#281055 Review #281055 is a subjective opinion of poster.

I worked for walmart let me go for 1 hour

I was 1 of the best workers that wal-mart had I could work every dept. was there for 4 years a young manager had me fired for 1 hour overtime but I think that he just did't like me and made sure that I could never be rehired and now I am about to lose my home and can't fine a job and this is not right! I was there 3 years before him all I want is to try and get my job back please!!! I can work when he is not there if that helps
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5 comments
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#280929 Review #280929 is a subjective opinion of poster.
Being crunched for time I went to Walmart.com to get my wifes B-day present to buy her a laptop. I found a Toshiba laptop that I could by online and pick it up at my local store. I purchased it and waited for the text message conformation so I could pick it up. An...
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2 comments
pdmnc
#390240

I did use a debit card but that should not matter as the ways of computer technology all it takes is a couple of key strokes and the problem could be fixed. And yes there is ...

Review
#280915 Review #280915 is a subjective opinion of poster.
Loss
$357
I had never had a problem with using my WIC checks at Walmart till today. My WIC checks state that I can get a quart of lactose free milk. Unfortunately, my Walmart only sells their lactose free milk in half gallons. Most of the time, the cashier will let the half...
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32 comments
Anonymous
#1343450

Really? Be grateful you get what you do without having to pay for it.

Review
#280807 Review #280807 is a subjective opinion of poster.

Walmart in Somerset, Pennsylvania - Rude Behavior

I went to the Walmart the other day and saw that there was only a very few cash registers open and the lines were very, very long. The line I happened to be in was very very slow. It seemed like I was in line for over half an hour. After being in line fof quite a while a cashier walked up to open the register next to where I was. I turned my shopping cart around to move over and get in her lane. As I was doing this a customer just walking up to the same cash register was able to set something down on the counter before I could and nudged me out of the way rudely. I said something to the cashier that I was coming from a really long line and had been waiting for over half an hour – I had perishable goods like milk, eggs and yogurt that were going to soon go bad. Her rude response was "He had his items on the counter first." She didn't give a *** that I had been waiting in line for over 30 minutes. She didn't care at all about anything and was very rude to boot. Finally another 10 minutes later I got cashed out – it was ridiculous. You would think with all the money Walmart makes that they could staff more cash registers or checkouts. I find it very interesting that the front of most Walmarts has a plethora of checkout lanes and most of these are empty and unmanned. Where is the customer service here at Walmart? Why can't they do something to help their customers that want to buy things in a reasonable amount of time? Why can't they have staff at the cash registers? Why can't they have nice and polite employees and not rude ones? I went to the customer service area and reported the terrible customer service I had received while I was in their store. It was as if they didn't care at all. I think they just want to let the customers fight it out to see who could get their first. Maybe they want or like to see customers fight and squabble? Maybe they have racial preferences? The lady says register 3 is open and and takes the minority customer that was in line behind me and passes me over – is that right? Is that racism to pass me over for a minority that wasn't in line as long as me? Is Walmart racist? I can't answer that, but with their employees it certainly is suspect. Their behavior is either racist or rude to say the least. While I was waiting in the same line the cashier who's line I tried to get into had taken 3 people (all minorities) and I was still standing in the same place. I put in a complaint and all I got out of them was that my (suggestion) that when they open a register they say next in line or call the person next in line over was a good suggestion. I do not consider this a suggestion I consider that normal good customer service. They obviously do not know what customer service is at Walmart.
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8 comments
Review
#280714 Review #280714 is a subjective opinion of poster.
I was shopping with my girlfriend in your store and we came across an employee who was extremely rude. It should not be hard to spot him, he was overweight, dressed in red and reeked of beer. His name tag said Santa. As my girl friend was passing by he called her a...
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3 comments
Anonymous
#389265

Yo sho\' sound like u frum da ghetto bruva. It awl good in da hood son. Why dont u send yo *** my way, an I iz make hur feel like real woman n-i-g-g-a. Move out da ghetto son,...

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#280479 Review #280479 is a subjective opinion of poster.
Every time I go to Wal-Mart , unless it is at 3:00 am, the lines are ridiculously long. It is very frustrating to deal with. I cannot stand crowds of people to begin with, and after being surrounded by all kinds of people stopping in front of you and having to walk...
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35 comments
FragrantNumbat
#1614163

If she was working there at 3am I doubt that she was a "girl". Why call grown up women girls when you are the one acting like a child?

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#280274 Review #280274 is a subjective opinion of poster.
purchased mainly for my grand kids and a few other things my total came to 189.24. Got home showing my husband all the great stuff I was so pleased with, My husband says you bought 27 items you only have 24. I called the store right then,I was told bring your receipt...
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3 comments
Anonymous
#388157

THE WALMART AROUND MY WAY IS TOO ALL THE EMPLOYEES ARE BLACK MANAGERS CASHIERS AND THE NOT MECHANICLY INCINED GUYS IN THEIR TIRE SHOP WHO CATCH THE BUS TO WORK AND NEVER OWNED...

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#280036 Review #280036 is a subjective opinion of poster.
On Cyber Monday purchased an Xbox 360 with Kinect 250 GB holiday bundle from Walmart.com but then they shipped to me the 4GB system. When I called about it, they said it was an online mistake and I had to accept the 4gb system, which sells for about $100 less. In the...
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11 comments
Anonymous
#757902

I had the same thing happen. I ordered a holiday bundle with the kinect for 269.00 and was shipped a 199.00 holiday package. When I asked how to fix it, they told me to get a ...

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#280007 Review #280007 is a subjective opinion of poster.
I cannot believe how horrible Walmart is. I had a baby registry through here with over $1,000 worth of items and I'll I got from Walmart was ***! They originally told me the site-to-store department would keep the items for 30 days. Many people called to confirm...
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1 comment
Anonymous
#387391

No store should have to hold items for 30 days. That takes up space in a store that could be used to hold more items to keep in stock. Especially during this busy holiday seas...

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#279996 Review #279996 is a subjective opinion of poster.