Anonymous
map-marker Bessemer, Alabama

Worst door greeters in Bessemer Alabama

I'm not sure why there is a door greet at the Bessemer location, perhaps to check folks bags. It sure is not to greet customers.

I have went there many times, one certain female door greeter has never spoken to me, she has actually looked away when I have walked in. I have seen her several times texting messages, and once sitting in a handicapped cart. I thought that when a business places a person at the front of their store, One of their responsibilities were to greet customers. Obviously this employee does not understand that concept.

My solution to this rudeness, I now take my business to the Hoover Walmart. Or I shop with Publix, where all the staff are helpful & friendly to everyone.

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Reason of review:
Poor customer service
9 comments
Anonymous

Most of these greeters are retards and don't even know how to count to ten and you expect her to do a complicated job. They only hire these freaks because no one else would.

Being a greeter is the only job they can do.

This person probably needs help taking a bath and you expect them to help you find items in the store or whatever. That is way too complicated for their pea sized brains.

Guest

Hahahahhaha yeah I stopped going to wal mart after the 85 year old handicapped greeter didn't say hi to me in a nice enough tone when I walked in too! Come on they are paid minimum wage to sit there and make sure people aren't going out with a whole buggy full of groceries that they didn't pay for.

And like the other comment said, they are given that job because they physically can't do very many jobs and it helps their self esteem to be employed. Get a life!

Anonymous
reply icon Replying to comment of Guest-1059772

yeah right, like an 85 year old or cripple with one leg can stop you from shoplifting.

Josalyn Boh

Foos! Cub Foods!

Josalyn Boh

Door greeters are usually handicapped, or, in a state that they ordinarily would not be able to perform usual duties.

It is an attempt to give them dignity in the workplace.

With that said, it kind of ticks me off - IN ANY STORE - when I'm asked to show my receipt and have my bags checked, when I just stepped out of the cashier lane after paying no more than 30 feet away!!! What's the deal!

I think it's to catch the under basket, and, un-bagged items that some people get through without paying for.

I say that because if I don't have water cases, pop 6-packs,a nd the like, they don't ask.

But, isn't that the responsibility of the casher?

At Cub Foos they have signs to remind the cashiers AND mirrors to see the other side and bottom of the baskets.

Anonymous
reply icon Replying to comment of Josalyn Boh

If you purposely don't pay for stuff that you know you have in your cart it is your responsibility to tell them. Purposely "forgetting" makes you a thief.

They are not allowed to ask if you concealed any items either. That does not make it okay to steal.

Josalyn Boh
reply icon Replying to comment of Guest-1059787

I mentioned that some people do get thru without paying for the un-bagged items... and yes, that would be theft if done intentionally.

I don't understand why you would need to point that out!

Once, a few years ago, when I got to my van I realized a few cases of water under the cart that I forgot about at the register.

(Door greeter missed it also!!!). I went back in and paid for the water cases after I loaded my groceries into the van.

Anonymous
reply icon Replying to comment of Josalyn Boh

It did sound like you were blaming them for thieves actions.

Guest
reply icon Replying to comment of Josalyn Boh

Yea, nosy greeters tick me off too. It turns out legally that the "deal is done" at the cash register.

The stuff is paid for, and yours. Just walk out and they better not stop you - beeping sensors, or not.

So, why the greeter? Well it gives everyone that friendly little momentary reminder to "un-forget" that unpaid for item that you already know the cashier happened to miss.

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Anonymous

Number 5000

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I never really had any problems with Walmart. I shop there all the time and get good service and they treat me with respect. They answer my questions and show me where items are that I need. They are always stocked well and the store is always clean, including the rest rooms. I go to the Walmart in Buena Park, CA. The cashiers are always nice, especially one in particular. Her name is Janet and she is always very nice no matter what. I've seen customers get really nasty and rude towards her but she never gets upset. She is one of a kind. That store is usually very crowded and I'm amazed how fast and professional Janet is. They need more like her. Anyway, back to why I really posted this comment. I wanted to be #5000.
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Reason of review:
Good customer service
Anonymous
map-marker Kansas City, Missouri

WalMart 133 /State Line KCMO....Horrific customer service in Deli Dept.

Wall Mart must be desperate to keep such a horrible crew of women in the deli dept here. They are the rudest bunch of women I have ever encountered.

I'm not a regular shopper here, but its close to home and the two times I have stopped by, I'm actually floored how rude they are. The first time, I thought maybe I hit them on a bad day. Looks like every day is a bad day here. If you are in the mood for a confrontation , this is the place to come.

The funny thing is, this second confrontation was with the deli manager.

Great management skills. Store manager needs to man up with this crew.

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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

2 comments
Guest

Every thing at that store sucks all the way down to the shopping carts. I go to the mullan location when ever possible

Anonymous

Since you seem to have an issue with more than one person perhaps the problem is you?

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Anonymous

Walmart Vision Center on Horizon Blvd Bensalem Are Scam Artists

This was the worst experience I have ever had. The Walmart vision center on Horizon Blvd in Bensalem PA are nothing short of scam artists.

They messed up my lenses & the customer service is awful. Miyata K is one of the rudest sales people I have ever come across. To top that I found out from other store that the Walmart vision center on Horizon Blvd in Bensalem PA was charging double on their eye glasses than the other stores. When I first got there Miyata K said the glasses where 60, then she changed the price to 130 when I was going to purchase them.

If you are looking to buy quality affordable eye glasses beware of the Walmart vision center on Horizon Blvd in Bensalem PA. Their customer service is extremely nasty.

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Reason of review:
Poor customer service
Anonymous
map-marker Santa Ana, California

Walmart - Nintendo Wii U Super Mario Maker Console Deluxe Set Review from Santa Ana, California

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09/14/15 we purchased a Nintendo Wii U Super Mario Deluxe game system from Walmart.com. Order #528157****430 for my grandson's birthday. It did not work when we tried to set it up. We call Nintendo tech support & they couldnt help us. they suggested we send it for repairs. That would take too long. We took it to a local Walmart store & they would not exchange because the serial # was from Target!!! We spoke to the store manager & he was nice but gave us a receipt that says they will not exchange it because the serial number belonged to Target. we called walmart.com and besides being transfered all over and hung up on 3 times, they said theyll take it back but it will take up to 2 weeks. so we had to buy another one because it was a present for my grandson birthday today & then later work on sending the malfunctioning one back for refund. We spent $534 so far! why did we receive a product from Walmart that has serial # from Target?
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Reason of review:
Damaged or defective
1 comment
Guest

Oh never mind it turned out we did buy it from target. We were going to buy from Walmart but Target had a better deal, it cost five percent less.

Shad Gwt
map-marker Thibodaux, Louisiana

Why not stock your shelves

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I am so sick of having to go to the thibodaux la . store on canal blvd. and leave with out the items i went for . this has been an on going issue in this store . whenever my husband and I go to Houma which is 30 miles from my home or morgan city which is almost 55 miles we always find the items we are looking for . why in the *** can't the store mangers get off their butts and go check to see the shelves at times to make sure they are stocked correctly. you can speak to them on the phone because when ever you call they tell you they in a meeting . they never ever call you back . there are 3 items i am tired of asking for 1 great value sugar free Popsicle's , great value low sodium almonds , and reduced sugar crasins . never on the shelf any more ! If the other stores can supply their customers with these items there is no reason why our own home store could not get the same supplies .
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Cons:
  • Products you need are never there when you go back
  • Shelves not restocked
  • Managers could care less
Reason of review:
Poor customer service
4 comments
Guest

no it has not been solved . still no items that I had listed before and now even more items are not there .

it is sicking . i am doing my shopping at rouses and so is a lot of others . Wal Mart is TERRIBLE FOR HELPING THE CUSTOMERS . EXAMPLE THERE WAS AN OLD MAN WHO ASKED 2 CASHIERS COMING BACK FROM THEIR BREAK WHERE WAS THE BATHROOM .

THEY SAID THEY DID NOT KNOW . MY HUSBAND AND I TOLD HIM WHERE IT WAS AND I FOLLOWED THOSE 2 YOUNG GIRLS AND TOLD THEM THAT WAS MEAN AND HATELFUL THEM NOT HELPING THAT OLD MAN . THEY DID NOT SAY A WORD TO ME JUST STARED AT ME . I WALKED OFF AFTER .

SOME ONE SAID I SHOULD HAVE CALLED A MANAGER. I TOLD THEM WHY I AM STILL WAITING FOR ONE TO CALL ME BACK ABOUT THE PRODUCTS THAT THEY NEVER STOCK . I WAS PROMISED ONE WOULD CALL ME 2 MONTHS AGO AND NO ONE EVER DID . SICK OF THAT STORE.

THEY DON'T NEED MY MONEY AND THEY ARE LOOSING A LOT OF PEOPLE WHO USE TO SHOP THERE WEEKLY ! POOR MANAGEMENT MAKES FOR A POOR STORE !

Quanasia Fbj
reply icon Replying to comment of Guest-1042956

I doubt the management is half as bad as your spelling and grammar.

Guest

thibodaux store is terrible for keeping shelves stocked . They have some lazy managers there and employees that don't give a hoot and people that do the ordering that has no clue what the *** they are doing .

Quanasia Fbj
reply icon Replying to comment of Guest-1029790

I like how the little girl's kindergarten classmates are posting to defend their friend. How do I know you and the OP are five years old? Your spelling and grammar are terrible for one thing, and two you ASSume that it is lazy management, perhaps he company does not have enough items to reorder, perhaps the supplier does not have enough to give to not only Walmart but different companies like their competition.

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Chett Tgp
map-marker Edmonton, Alberta

Walmart Checkout Review

The cashier i faced today at walmart , westmount , edmonton alberta canada was a rude woman. She was quit reluctant at accepting coines and even told me its not a bank, first go to bank and have currency notes then come for shopping. If buy a huge amount of items from their store will they day that you are taking time and ithers are waiting in line for you?
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Reason of review:
Poor customer service
Anonymous
map-marker Litchfield Park, Arizona

Paint smell

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I was in a Walmart In Goodyear Arizona and they are doing Construction there and the place smells like Paint I had to Leave cause it was so bad you all should be fined and shut down I will never go in that Walmart again and further more it is a health hazard to even be in that store you all dont have no where fo9r it to go needs to be closed down I will be contacting the health department on this issue. I think it is wrong to be open and having your customers smell paint it gave me a headache I had to leave

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Reason of review:
Poor customer service
2 comments
Guest

Well, in your case, i suspect every associate in that store is most happy you won't be visiting anymore. One less *** to deal with would probably make any Walmart associates day.

Quanasia Fbj

The rest of the people shopping there have no issue with the paint, and they have to renovate. They will not be fined because you have issue with paint. Kids these days.

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Anonymous
map-marker Honolulu, Hawaii

Shady buissness tactics

I tried to order a gamesystem and walmart charges my card then cancels my order for no reason they took the money from my bank account and told me my card was declined. (The bank said it wasnt declined walmart just canceled the order) Now i have to wait for them to refund my account which will take 5-7 days. And when i ask customer service questions they tell me they cant tell me anything because of security reasons. WTF how is this legit?
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Reason of review:
Order processing issue
Anonymous
map-marker Elk Grove, California

Your Zone Mink Rainbow Zebra Bedding Comforter Set Review

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I ordered the zone mink rainbow zebra bedding comforter set in a queen/king which comes with 2 shams. I only recieved one sham :(
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Reason of review:
Problem with delivery
Cienna Qjt
map-marker Jacksonville, Florida

Walmart "NO SAVINGS" catcher program

Walmart NO SAVINGS catcher program
Well, since Walmart has taken away the Bluebird double your savings program, I now find that everytime I enter a receipt now all of sudden it's invalid. I've entered three receipts lately and their all invalid for some reason. Now, I think it's Walmart way of frustrating customers so they don't keep trying and eventually doing away with the program all together, but instead of their azzes companying up and just admit they can no longer afford to do this, they would rather employ other fruitless tactics. I'm going back to Target!! At least their honest about their savings...JUST SHAKING MY HEAD
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Cons:
  • Being lied to
Reason of review:
Poor customer service
1 comment
Abigail Hlb

Funny, I never have that problem.

Anonymous
map-marker Tucson, Arizona

20M for Dogg Kettle Horrible but Dogs in Walmart Is okay. I think NOT

I am 75 years young and bought my dream home in Az bought 2 years ago. I thought this would be the best years of my days but it is horrible. I love to shop and go visit store but these DOGS!! I am allergic to them in the worse way. I have spoken to manager at Walmart, Ross and Fryes grocery store, Food City, TJMaxx, Marshalls and even eating Resturants where dos have used the bathroom, vomit and shaken their hairs everywhere while I have been in the stores. I have had to leave stores and go to the hospital bc I look up and a dog has gotten to close to me while in the buggy. This us horrible. What can we do to get these dogs out of the stores. I have never seen anything like this in my entire 75 years of life. Please contact my if you can help me. Yrobinson002@***.rr.com. If they can arise 20M for a Dog kettle and want us to pay The taxes let the dogs pay the taxes on the 20M. There are people living in the woods here but dogs can go in stores. The is CrAzy.
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4 comments
Guest

Due to an incident three years ago in which a drunk driver ran off the road onto the sidewalk where I happened to be walking, I am now handicapped and wheelchair bound. Everything about me still functions perfectly well, except for my legs.

I live on my own, like I did before the accident, I work forty or more hours a week as a secretary in a law office, I pay my own bills with money I earn, and I do all my shopping for myself. I do have a service animal, it is a small dog that sits in my lap and retrieves items that I may drop and cannot reach for myself, among other things. When I go to the store, my dog does not leave my lap unless she is doing her job, after which she returns to my lap.

She is quiet and very well behaved. If my dog has gotten too close to anyone, it is because they are invading my personal space and need to take a few steps back.

Guest

The manager said that these are working dogs the ones I referred to and they are allowed in the store. He tried to explain to me what working dogs are.

But that is not the issue. I am allergic and they should not allow any dogs. If the people cannot shop without a working dog they should have someone else do the shopping for them, or go with someone else.

But it is not fair to expose me to dogs because I am allergic. I dont want to always go to a hospital bc a dog was close to me, even if it is allowed by law in the store, and the manager said they could be fined if they tell these people to leave, but what about me, if i get one more allergic reaction i will sue them.

Quanasia Fbj
reply icon Replying to comment of Guest-1045555

While I agree that the handicapped should stay at home, they have to allow working dogs in the store. I bet those handicapped people that bring the dogs in the store also are on food stamps, and are too handicapped to work.

Funny how they are too handicapped to work, yet they can bring their fat *** to Walmart or any other store and shop for hours on end. I am surprised they did not kill and eat the dog.

Guest
reply icon Replying to comment of Quanasia Fbj

Bahahahaha

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Anonymous
map-marker Mount Pleasant, Pennsylvania

Every time I go to Walmart, what I want is not stocked in the store.

I was at the Mt. Pleasant store the other morning. All I wanted Large Curd Cottage cheese Walmart brand, none all small only. I wanted Dried cranberries Walmart brand. None. I wanted Lingonberries preserve they had all year round and not now. Holidays coming very important to have Lingonberries. I wanted to get a pet carrier cage. Metal. None. I wanted bagget bread. None. Important for appetizers for the holidays. There were no French bread out but back at the bakery just baked and not put out on shelves. Luckily the girl was kind enough to get me some. What is going on that they are running out of stock of very simple products? And I really have the have the Lingonberries for the Holidays. You had it all season long and now that the holidays are here it is very important to have it for the Holidays.
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Reason of review:
products not available in store
3 comments
Josalyn Boh

Time of day is very important for fresh foods you mentioned. These are put out at specific times so they stay fresher longer.

What time of the day did you go shopping?

Did you speak to the produce manager to let them know and see what can be done, or, did you simply get upset and leave? Letting the store know helps them understand the needs of their consumers.

No, it's not your job. But, it does help.

Anonymous
reply icon Replying to comment of Josalyn Boh

Good point, but this person sounds young and should not talk to strangers.

Anonymous

Unfortunately these products need to be manufactured. They cannot just wave a wand and make the product magically appear.

They get these products from third party companies, who sell to many different walmarts and other competitors. Guess you are just running into bad luck kiddo.

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Anonymous
map-marker Rancho Cucamonga, California

Walmart Pet Policy Review from Rancho Cucamonga, California

I will never shop 4 food again dogs are allowed in the deli and bskery being pushed around in a buggie this is unsanitary
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Reason of review:
Poor customer service
1 comment
Guest

When you see this take a picture and file a complaint with the health department. Only service animals assisting people with disabilities are legally allowed in restaurants and grocery stores.

Store managers are just too afraid of "offending" anyone to actually uphold the law. Unfortunately that dog is probably more sanitary then half of the people shopping there.

Anonymous
map-marker Mountain View, California

Walmart Work Experience Review

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Worked for walmart over 9 years. WHERE IS MY RAISE IN PAY????????? ALL THESE NEWBYS MAKING MORE THAN THOSE WHO HAVE BEEN HERE 1 TO 3 YEARS.... REALLY???? I QUIT.
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Reason of review:
Problems with payment
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