Walmart Reviews and Complaints
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Walmart - bad customer service
I tried to return a damaged DVD (original Christmas Carol movie) given as a gift to my husband. We found scratches on it when we opened it Christmas morning. I lined up at customer service and was told I exchange only. I went to electronics dept to get another copy. I couldn't sift through the lower shelves of disorganized Christmas videos and asked for help (I have severe back issues). The lady did a cursory look and proclaimed there were no copies left. I went back to Customer Service, lined up again. She said the Manager found there were 3 copies available in the inventory. I was told I had no recourse and was denied refund for a damaged product.I went back to the department and was told she couldn't find it and couldn't help me. Each time I was summarily dismissed. Other stores refund damaged product, why not Walmart? In this case, there were copies available but I was denied one. A full refund is the only response for a product damaged in shipment if another copy can not be found. I have worked retail and customer service in different capacities over many years. Had I acted this way towards valued customers I would have been summarily dismissed. Walmart policies and customer service are severely wanting and do nothing to promote customer loyalty. I will no longer set foot in a Walmart and will encourage others to do the same.
Walmart in Raleigh, North Carolina - Manger being very rude
on 12 26 10 i went to walmart in knightdale manger eduin ottend,i bought a pf turro vac ,with my christmas money .got home the box had been open ,the vac had been brught back and was broke so my husband took me back to the store ,less than an hour in the snow and ice .thats when Eduin Ottend told no more exchanges so i told i wanded my money he said he was taking care of who was in store ,that is why i stop shopping in walmart ,the storereally looks nice with changes what a shame!!!
I have worked at store 3510 now for almost 11/2 years and a good employee for Walmart. I am widowed and now they have cut hours for the steady older employees and hired new employees giving away our hours. I know 32 to 34 hours is not much, but is desperately needed...
Walmart in Natchitoches, Louisiana - No timely service in checking out
Your store -0872 Pearland tx. The store never have enough cashiers to serve the customers. The store is trashed out right now and the clutter is difficult to go through the Ilse. The lines on check out is 8 to 10 deep and no one on on express. The express lines are also backed up 5 to 6 deep. Customers are outraged and some leaving their baskets because they could not get checked out in a timely matter. Shame on Wal-mart This store sucks!!!!! Being after Christmas is not the only time this store showes that it need improvement with dealing with the customers needs.
Walmart in Rochester, New York - New Bright Radio Control Toys
Brought one at a local walmart brought it home and it didn't work. So went back to Walmart to exchange it for a different one. Brought that one home and same problem. Afterwards called company all they said was to return it again. Check reviews on Walmart and had a very bad rating. The model that we got was No 2424 for 4+ suppose to use 2 AA batteries in both remote and vehicle. The directions on the box was not very good. We have no idea if it is the remote or the truck that is the issue.
I bought an Ilo 42 inch flatscreen tv from Wallmart less than 2 years ago. Last week the picture went black. I had volume but no picture.This tv cost me over 800 dollars. I brought it back to Wallmart in Bellingham Mass where I bought it. All I wanted was a store...
A few months ago I bought a USB WiFi adapter from my local Walmart. When I got home and tried to install it, it wouldn't work, AND when I used the part number on the device to google for possible known issues I discovered that it wasn't even the correct...
Walmart in Minerva, Ohio - Emerson LCD TV
We live in a small town in Oklahoma (Tahlequah) I've been looking for a LCD Tv, the manager walking the isles with a cart of Tv asked if anyone would like to buy a 32" Emerson LCD TV for $198 I took one for me and another for my brother, why not I can't beat this price. My old TV is about 20 yrs old, works great but I wanted the latest Tech. My brother complained his new Emerson LCD wouldn't come on, it took several tries clicking off and on to get it to come on, I didn't want to complain to him but the same thing was happening to our new Emerson, I told hime to put it back in the box we would take both back to WAL*MART, They didn't hesitate to give us back our money, this seems to be what WAL*MART is about, (JUNK) we have no other place to shop, I remember when Emerson was a trusted name, I also remember back when WAL*MART was a trusted name. (YEP) $198 for a 32" LCD Emerson TV, brand new in the box, the next day or so they ran them on sale for $298, I still don't understand. We are watching the 20 + year old RCA again...
For the second year in a row I used Walmart's site to store shipping option to save money on having items shipped to my house for Christmas. Perfect solution right... save money, no long store lines; just order online and go pick up my stuff. Not! Last year one...
WalMart destroyed my car after oil change
I took my car for oil change to WALMART in Bushnell Florida. They changed my oil and did not put the lid back I left to go back to work and in 5 minutes the engine blew and was dead. I went back to Walmart and towed my car there. They did not do anything I towed my car to the dealer the dealer send them a report stating that the engine is destroyed due to their negligence,I was renting a car and they didnot pay for the repair of the engine nor the rental car, after three months of calling them and they never return my call I got a loan from the bank to repaired my car.
Walmart Oil Change
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