Walmart Reviews and Complaints
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69
ISSUES RESOLVED
8K
TOTAL REVIEWS
$1.5M
CLAIMED LOSSES
$911
AVG LOSS
1.8M
PAGE VIEWS
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Cons
- Customer service
- Service
- Management
Pros
- Prices
- Location
- To never shop at walmart again
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Walmart Product Care Ignores Warranty
On October 30, 2007 I purchased an Xbox 360 and an Extended Walmart Product Care Warranty from a Walmart Store in Glen Ellyn, IL. The unit worked until February 5, 2009. At that time I contacted Walmart Product Care and arranged the first attempt at repair. Since then I have sent the unit in a total 6 times - each time for the same error. Each time the unit has been returned to me where it would work from anywhere between a few minutes to a few weeks. I was told in October that I had been approved for a replacement unit and I would be contacted by the "Replacement Department" in 3 to 5 days. I never heard from anyone in the Replacement Department. I contacted Customer Service again and spoke with a supervisor by the name of Nancy. She assured me that she would email a Ms. Evans in replacements and she would contact me with 1 business day. Ms. Evans NEVER contacted me. I left Ms. Evans several voicemails - none were ever returned On December 14th I contacted customer service and repeated my story to a Customer Service Rep. I asked if there was anyone that I could speak with to resolve the replacement issue on that telephone call. I was placed on hold for a few minutes and when "Danielle" returned to the call told me that the only method of resolution would be to speak with the mysterious Ms. Evans. Danielle told me she would email Ms. Evans and ask her to contact me. There was no one else in the company that could resolve this issue. At best this company is completely incompetent. Internal emails are ignored and Customer Service Reps each tell a different tale. At worst this company is committing fraud by consistenly deflecting attempts to solve the issue. Word of Warning - do not purchase an extended warranty from Walmart! The company they have contracted with is N.E.W. Customer Services Companies, Inc of Dulles, VA.
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Loss
$349
Walmart in Washington, District Of Columbia - Internet
I went to activate my prepaid card I got in the mail and went to (walmartmoneycard.com/sticker) and a *** site came up on the screen I have called the main office of walmart and nobody works there no people with a heart beat I've been trying for two hours but I don't think they give a ***.I've been shopping at wal-mart for over 35 years but this is not right put a phone number for people to talk to you about this kind of stuff and maybe people can understand why a computer has to talk for you
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Walmart in Chico, California - Wal-mart
This is the a perfect example of why our unemployment rate is so high. All of their merchandise is made in(mostly china)other countrys. So as long as people justify it as-people who dont have the money to pay more at least can buy things they need. NO this only keeps our nations economy down. If made in America means it costs more we would have the jobs to earn the income to pay more. So every time u go and buy anything not made in America u just screwed another man who cant make enough to give his kids the things it needs and or may be teased in school for being the only kid who didn't have something all other kids have. Unite!!!!!! BOYCOT WAL-MART
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Walmart in Philadelphia, Pennsylvania - Wal-Mart Pharmacy overdosed my Prescription resulting in Permanent Tardive Dyskinesia!
Early in 2008, Wal-Mart Pharmacy in Georgetown, DE double-dosed my prescription for Cymbalta, resulting in what has been diagnosed & confirmed as "Tardive Dyskinesia", a condition which I've been told is most likely permanent. The uncontrollable spasms in my face, eyes, jaw, mouth, lips, tongue & neck have been extremely painful & debilitating. I've been & am currently undergoing several treatments, which, amongst others, includes regular Botox injections around my eyeballs (VERY painful!) to try to minimize the blepharospams which would otherwise result in my effective blindness. The spasms are also causing very painful TMJ, speech problems & extreme pain in my cervical spine. These are not the only problems. I've filed a "MedWatch" report w/ the FDA & am waiting for 1 more medical record from the medical facility which wrote the final prescription. Within the same calendar year, the same Wal-Mart pharmacy also double-dosed 2 other prescriptions, which shows that this wasn't an isolated incident. I have the records, the bottles & soon I'm going to have someone's head!
If you do holiday shopping at walmart.com,don't select 97 cent shipping option
it might seem like a good deal at the time but you may not even receive your items before the holidays.i ordered a game from walmart.com by using this method of shipping on december the 3rd,now it's the 18th and it still hasn't been delivered.their customer service is terrible.couldn't talk to a real person,just a recording and when i press 0 on my phone to talk to a customer representative,i get hung up on.can't even track my order on the website they gave me.i think it's called ups mail innovations.
Review
Radio Shack - Walmart
On Radio Shack ad flyer for 12-13-09 they advertised several computers. Radio Shack and walmart both had computers I was interested in. I called several radio shacks in the Greater Houston, TX area and was told there where NO computers (the one I was interested in) in ANY of the Radio Shacks. Excuse me...you have ran a sells flyer and have NONE of the products in any stores in Houston? Radio Shack you can't sell from an empty wagon. I went online and it said that the computer I was inquiring about was "available in stores". What a Joke. So then, I proceded up to my nearest radio shack, and told the counter help. "look I am interested in this computer...but I would like to see it, smell it, touch it before I buy it"! I also told him "I have money in hand if you can get one here"! His only comment was he could get it there in several days. ha ha ha ha ha ha. My comment back was in several days I won't need one. In comes walmart. So I head to my closest walmart. And computer #2 on my selection. They had also ran a sells flyer 12-13-09. Of course, they just sold there last one. BUT I run into either a sales rep. or manager of several walmarts in that area. His name is OSCAR! He wouldn't let me leave. He called every walmart in the area! Finally after about 6 calls, he finds a walmart with several still in stock. 10 mile drive(which is nothing in Hou. tx) and I am looking, feeling, touching and "getting" in a new box is a computer! GOOD JOB WALMART, AND GOOD JOB OSCAR! I like Walmart. And shopping at walmart is scientific. Yes, they are big. Yes, the stores are packed. But it seems they go out of their way to help customers, and they usually have the item I am interested in at some location. Plus everytime I have returned at item (with legal reciept), I have had no problems other than a wait in line. Score walmart 1 big sell and happy customer Radio Shack 0 sells and probably won't look at a flyer again.
Walmart in Saint Petersburg, Florida - Deliberately bad haircut
On or around 12/4 I got my hair cut at the Wal Mart on 34thSt. S. in St. Petersburg, FL by "Alicia." Alicia told me on my first visit that she would be leaving Walmart and gave me her cell phone number so I could follow her. She cut my hair not exactly as I wanted but close enough that I went back. I should say that I have had cancer and chemo and since my hair grew back in it grows extremely slowly. It took me a year to grow it out 3 inches. When I went back on 12/4 I asked her to change how she cut it in the back. A long argument followed where she claimed repeatedly to not understand what I was saying or try to change it to something else. When I finally made myself clear, she retaliated by cutting 2 of the 3" of hair off my head. I had explained this medical problem to Alicia and told her several times to only trim it lightlly. I have bald spots from the chemo that were completely exposed by this. That weekend people were obviously shocked by my appearance. I was leaving to visit my daughter in NYC the following Monday and while in NY found a very good hair extensions salon that had the skill to add short extensions to what was left of my hair. I was completely devastated by what she did since it had taken so long to grow my hair out enough that it could curl up and cover the bald spaces. I believe she was angry because she wanted to cut my hair as she wanted and not as I wanted, and by the time I realized how short she was cutting it, it was too late to avoid it. Hair extensions are extremely expensive and I really couldn't afford it, but after going through the multiple treatments for cancer and their effects on my hair I couldn't stand to go back to a wig. But those were my choices -- hair extensions or a wig. I think this person should be disciplined in some way. I will certainly never have my hair done at any Wal-Mart, and I did of course tell everyone exactly where my hair got so terribly cut, and that the person who did it knew what I'd been through with my hair and how slowly it grows.
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Walmart managment stupidity
I went to the "all mighty" Wal-mart, prepared torun off some pictures from my COPYRIGHT RELEADED DISK! They told me they cold not acctpt the disk, after I had printed the pictures, and they need a letter head paper sighned. The manager said they had no way of running the disk in a computer. How do you make these idiots understand the photos came from the dis???? I did not copy the photos, you do not need to run the disk, nor do you need a form...you need and education!!! So this I ask of you, take you phot business elswere, anywhere, but wal-mart!
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Service
Walmart in Modesto, California - They Lied
I first ask someone at the pharmacy what my meds. would cost is I changed over to their store, I was told about $80.00. I went in with a empty with all the info on it so they can transfer my perscription from another named store to this one. They read the bottle and filled out the perscription infomation onto a fax page to send to my doctor for the transfer, and again I asked the cost of the meds and was told about $80.00. The transfer went thru but I was told the cost was now $117.00, up $37.00. I told the person in charge and they said I had to pay the money. I told them I would have stayed with the other named store because I got it there for $95.00. They called the other store and told me that they would only match their price and not honor what they told me twice. Plus, that they were only going to do it the one time. Now I have to go and get things changed back to the other named store. Wal-Mart lied to me, them the stole from me my not honoring the quote. They acted as if it was my fault. I showed them the empty bottle, they had all the info there. and gave me a price. I had my stepson with me and I told him two things you don't do to someone, you don't lie to them, you don't steal from them, and I told them infront of everyone there, that they did both. This store is on McHenry Ave, Modesto Ca.
Review
Walmart in Nelson, Minnesota - Picks my wife and I out of a crowd of people everytime visited to ask for our reciepts
MY review of walmart is that you suck. My favorite thing is that you cant even walk through walmart with out being hassled. Very dissapointed that at every walmart weve been to weve been asked to step off to the side and show them our reciept out of a crowd of people with a carseat in one hand and a 20lb bag of dog food in the other hand. IDK if its a racist thing or wut but i am pissed off. Cause ill tell you wut im not about to steal a *** thing. Wut i carry in my wallet is probly about how much they make in a month at there petty little jobs and if you make us not welcome the people who made walmart can easily destroy it. Im 23 and farther in life than the general managers. So thats wut grinds my gears about walmart.
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