Anonymous
map-marker East Hampton, Connecticut

Staff Review

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Your csm is very rude there was her and 4 other girls at service desk with one regester open with 4 people in line the fisrt customer had 3 carts full and they just stood there and talked very rude when i went over to the service desk they laughed at us and said we are closed. It was Saturday at 10pm on March 7,2015 the CSM was Gwen Campbell. My name is Rose Wiils 802-279-****
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Reason of review:
Poor customer service
Anonymous
map-marker Columbus, Georgia

WALMART COULD HAVE PUT ME IN THE HOSPITAL! RANCID SPOILED TURKEY SALAD PURCHASED!

Hello, my name is Brianna Yates and I am extremely dissatisfied that Walmart has sold me an unbearable, rancid smelling Ready Pac Bistro® Bowl Turkey Cranberry Baby Kale Salad. I have the receipt for evidence that I had just bought this salad today at 5448 WHITTLESEY BLVD in Columbus, GA on 2/26/2015 at 23:01:09 as stated on my receipt.

I came home to enjoy my salad and when I opened the package, there was a putrid smell that filled my husband and my room, bare in mind that the "use by date" is supposed to be 3/06/2015! I already have a stomach flu and have been ill all day, but this really could have made me go to the hospital! I am highly disappointed that this item was on shelf for customers to purchase. I took a small *** of the Turkey chunks in the salad, because I have never tried this salad before and had thought maybe this is Tuna and I read the label, it was for sure Turkey as I read the label again.

The piece of turkey tasted like chemical and I noticed, "This has to be a disgusting salad or a salad that the store did not store correctly at the proper temperature or at the proper time." I felt sick to my stomach and still have an urge to vomit. I had to air out my room, because the smell has remained in the room and the salad is literally in a trash bag outside my apartment! I went to throw it in the trash can first and it literally stank up the entire apartment! I need this to be handled PROMPTLY, because this is a HUGE health issue.

This makes me wonder, what else is spoiled or has not had proper storing?! I will not be going to this Walmart location, but I am afraid to go to any Walmart and purchase anything other than dried foods. I'm not sure what your company's procedure or seriousness about proper food handling?

Highly Disappointing.... Brianna Yates

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Loss:
$3
Reason of review:
SPOILED

Preferred solution: A compensation for the store's negligence!

2 comments
Guest

Who eats turkey salad when they have the stomach flu?

Guest

Not buying your story....not going to waste my time on detailing the reasons why.

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Anonymous
map-marker Independence, Missouri

Walmart - Credit Account Review from Independence, Missouri

Late Billing and charging Late fees to innocent customers. Be aware it is systematic!! I have a respectable credit Line never have i experienced this kind of billing practices. Twice back to back I didnt receive an invoice and was sent. A bill withe late fees. I never had this in forty years!
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Reason of review:
Problems with payment
4 comments
Guest

How are you ticked that you were sent a late bill for a late bill? That's the way credit works.

I'm sure when you first activated your card you were informed of the due date, so even if you didn't get your invoice, which I also doubt, it is still your responsibility to make sure your bills are paid on time. After it happened the first time it seems like you would have taken even greater cate the next month to make sure your bill was paid on time.

It's too easy for people to claim their invoice was "lost in the mail", and that is why you are informed of the monthly due date. Pay your bills on time and you won't get charged late fees on your "respectable credit line".

Guest
reply icon Replying to comment of Guest-979087

Another troll...

Guest
reply icon Replying to comment of Guest-980517

what gives you the right to call someone a troll for expressing their feelings? look in the mirror. that's a troll.

Darvin Zfx

That's not Walmart charging the late fee. That would be Synchrony Bank.

Walmart is not a bank. Therefore, Walmart is not in charge of the credit cards themselves. You can just use them only at Walmart. Direct your anger toward Synchrony Bank.

Finally, regardless of whether or not it's Walmart vs.

Synchrony Bank, you have just as much (if not more) blame in this situation. YOU used THEIR credit card. AKA YOU borrowed THEIR funds to pay for whatever YOU purchased. YOU knew YOU owed THEM money.

It's even more disturbing that it happened twice. YOU knew when the payment was due.

Also, if you borrow money, you are still responsible for payment regardless of whether or not you receive an invoice. You have the right to ask to receive a paper statement but that still doesn't absolve YOU of YOUR responsibility to pay.

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Anonymous
map-marker Las Vegas, Nevada

Walmart - Gift Card Review from Las Vegas, Nevada

Bought a WALMART GiFt CARD of $100.00 , turns out the numbers were scratched ! So it couldn't be activated. Brought them reciept/ card / card I paid with / packet it came in and they're said they could refund or transfer the funds to diff card! Then they callled 1800 # and they said it will take 2 weeks !!!! To sort it out ! When it clearly says it a WALmART card !! So I don't understand why they couldn't help me in the store ! Now I have a 100 floating in the air and since the gift card didn't work I had to give the person 100 dollars cash also ! Since they couldn't help me transfer it or refund me ! Never getting a card again !!!!!! Plus when I was talking to manager another worker came up to her and said that a customer bought a 25 dollar wAlMART gift card and was having trouble too !!!!! Never buy !!!!!
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Reason of review:
Damaged or defective
Anonymous
map-marker Salisbury, North Carolina

Walmart - Exchange Policy Review from Salisbury, North Carolina

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Horrible service, long lines, ignored by staff n management. I had to stand on customer service twice once to ask if I could exchange n again when I had what I wanted to exchange to. I usually go to target or if I really want something from from Walmart I go to Knightdale. Also if you exchange something and you don't have a receipt even if you pay more money for the product you don't get a receipt. I'm going to quit going to Walmart all together I'd rather spend more at Target this is *** these stores are ridiculous. How do you not give somebody a receipt when they're actually putting more money down even if they came without a receipt they brought in the product that was worth a certain amount of money exchanged it for something more expensive and don't even get a receipt for the difference in the exchange.
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Reason of review:
Poor customer service
Anonymous
map-marker Madisonville, Tennessee

Unable to cancel walmart.*** online order. No live person to talk to.

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I ordered two tires before realizing my son already stopped and replaced the tires. I tried to cancel the tires and even though they had not shipped and order was in processing there was NO way on Walmart.com online to cancel order and there is no way to speak to a live person to explain the problem to.

I most likely will have to keep my money tied up for a week until the tires arrive so I can return them and then wait for my money to be released. Also I found out later that the tires were in stock in my store all along.

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Cons:
  • Walmart com customer service
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

6 comments
Guest

Walmart .com is a lousy place to order.Never get it right.Ordered one toothbrush was billed for five . ridiculous! !!!

Abigail Hlb

I would take them to your local store first or contact the store before contacting walmart.com.

Verneda Atx
reply icon Replying to comment of Abigail Hlb

realm188 why do you only attack Walmart complaints?

Abigail Hlb
reply icon Replying to comment of Verneda Atx

As you can see, that comment I made first on this post was not an attack. I have the right to disagree with someone and call them out when I feel that they are wrong. Walmart is not the only one that I have been to on this site.

Verneda Atx
reply icon Replying to comment of Abigail Hlb

realm88 also is that your real pic? Because if it is, I actually know you in real life and wow what a side of you I have never seen and this is why you don't put pics on the site like this. You get found.

Guest
reply icon Replying to comment of Verneda Atx

jflower --

is that your real outline of a person? because if it is, I don't know you in real life and don't think I would any how because you complain about EVERYTHING!!

Did you get any presents that you are complaining about?

Funny you would say ""this is why you don't put pics on the site like this. You get found"" yet your pic is NO PIC AT ALL!

Why don't you put up your pic? Or will we really see a pic of jflower's Mommy?

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Anonymous
map-marker Tampa, Florida

Walmart - Oil Change Review from Tampa, Florida

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Buying tires they tell you 45 minutes to a hour which is good, but go back for rotating and balance it is always 2 to 2 1/2 hours no matter what time you go there, oil change 1 1/2 to 2 hours they always tell you there is only two people there, once they have your money in the auto center it is over I went 4 times and the same old story, I went somewhere else, the customer made wal-mart a giant we can bring them down a notch. Oh yes no need to call customer service that's a joke too.
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Reason of review:
Poor customer service
Anonymous
map-marker Philipsburg, Pennsylvania

Bad Customer Service, Prices, and Credit Card

I signed up for a walmart credit card at christmas time because of a special offer. I made an electronics purchase and it was UNRETURNABLE!

They said I only had 15 days to return it!!! NOW I am stuck with a product that has never been used and I CANNOT USE IT! Such deceptive advertising! Nowhere ONLINE did I see a statement regarding such a strict return policy.

Walmart.com should have A BOLD DISCLAIMER when purchases are made. At the VERY LEAST a statement should be printed in BOLD letters on the printable receipt! I did not even get a packing slip! Walmart is WRONG and I will never make another electronics purchase.

I will go to FRY's Electronics from now on.

PS.... Lost my job and can't pay the credit card bill.... Just great - only have complaints about walmart. AND their food prices have gone up more than 45% since last year.

Went shopping yesterday and saw that a LOT of items have gone up an entire dollar! So... for let's say a package of Farmer John sausage - 2 weeks ago was 3.98 now it's 4.98.

That is an increase of 25.12% for one item. I've finally had it with walmart and will take the advice of my ENTIRE family (who keep telling me - why do I bother) and shop elsewhere!

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Reason of review:
Poor customer service
3 comments
Guest

You can't pay the credit card bill so you thought that if you returned the item and had the money credited back to your card then you wouldn't have to worry about the payment???? Walmarts policy has always been 15 days on electronics and I'm sure you knew that but were hoping they would make an exception just for you.

Guest

Let me guess, you already knew about the 15 day return policy on electronics at Walmart however, you lost your job and thought that you could go ahead and return the item after the 15 day period for some quick cash. Now your angry because they are sticking to their policy.Food prices on the other hand are increasing everywhere not just Walmart.

I'm sorry you lost your job but that's not walmarts fault. Policies are in place for a reason and are not adjusted per customer.

Guest

You cannot read right?Are did you over look the Find Print?I bet you can read Credit Bad from Non-Payment right?This is your next step after non payment,So you will not need a Walmart Credit Card at all case Closed.

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Anonymous
map-marker Bisbee, Arizona

Review in Supermarkets and Malls category from Bisbee, Arizona

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I just left the pissedcustomer website for straight talk complaints wondering why walmart is permitting their cudtomers to be treated so shabbily by straightalk. Obviously we as individuals have no voice. Just look at the number of complaints. Think of all the people who just ate it and moved on. Walmart has the power to make straughtalk do right by us. The question is, walmart will you? After all we all baught straightalk in good faith because walmart offered it. Balls in your court walmart.
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1 comment
Guest

Honey you aren't on the WalMart web site. This is a general web site, but in order for anybody to take you seriously you have to clarify what in heaven's name your complaint is, instead of ranting and raving.

In order to be taken seriously you also have to learn how to spell properly. Another thing for all the complaints that you saw, I bet there are many more satisfied people, but you didn't look for them, all you looked for were the complaints.

Anonymous
map-marker Madison, Wisconsin

Tire Change Review

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Dixon illinois tire center sucks! They are slow and lazy. Three hours to change one tire. And they send me to other people most of the time.
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Reason of review:
Poor customer service
Anonymous
map-marker Miami, Florida

Walmart Cashier Review

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Terrible costumers service, Monday 9 March at 10 pm only one cashier open of 10 set at the store, no body cares about the costumer time, really a bad experience of shopping. Ask for the manager on duty and not one knows where hi was......bad experience.
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Reason of review:
Poor customer service
Anonymous
map-marker Mountain View, California

Walmart Gift Card Review

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Bought Straight Talk phone card and tried to use it unsucsessfully. Told I had to return to store. After lenghty wait at customer service I was given $5.00 gift card for my troubles. I spent three times that to return to the store for your mistake.
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Reason of review:
Bad quality
Anonymous
map-marker Lincoln, Alabama

Walmart - Prescription Refill Review from Lincoln, Alabama

I had flu. Went to Walmart in Leeds, AL.

and was told it would be 35 min wait for scripts. Was almost 2 hrs. Went with ear infection. After app 30 min was told they didn't have antibiotic drops and was handed back.my prescription.

No offer to get med for me or tell me where I might obtain, even when I asked. Got script filled across street at Walgreen. Dr's office called in antibiotic for me on Thurs. I called pharmacy and was told script was ready.

When I got there I was told there was no script. Called DR's office again on Friday, they called in again. When I called, I was told script couldn't be filled because # of days didn't match # of pills. They assured me they would be in touch with Dr to get straight.

It was already after hours and Dr wouldn't be in until Monday. Never heard another word from WMart pharmacy even though I supposed to be notified re scripts. I finally called Walgreen and asked if they would handle for me. Reminder - this was for antibiotics, not a controlled substance.

I guess I should know better. When I switched from CVS to Walmart I was told that my prescriptions were ready and all kinds had to do was bring my insurance card and ID. When I got there, no scripts. A pharmacy tech looked me right in the eye and told me "you told me your name is Barbara." I was livid.

I thought I would get past this; just setup confusion. In the past year, my order has been right maybe once. Even when I call in advance, order is either not ready or wrong; always has to be checked. In all the years I was with CVS in Hoover, I never had these problems.

Guess I thought it was simple - Dr calls in a script, you pick it up, renewals were automatic. I am going to be making other arrangements, but not before I unload all this frustration on you.

Good luck. You will be dealing with a boat load of incompetents.

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Reason of review:
Poor customer service
1 comment
Guest

IF you really had the flu you should have stayed home and had somebody else pick up your prescription for you. By going out in public you were spreading your nasty germs all over the place.

Anonymous
map-marker Boaz, Alabama

Walmart - Register Checkout Review from Boaz, Alabama

Went To Walmart In Boaz Alabama After I Got Off Of Work It Was Around 2:00 Am...And Only Self Check Out Was Open...So I Walked Out..Idk Why Non Of The Resisters Was Open...I Will Not Go Back...
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Reason of review:
Bad quality
2 comments
MattD78

I agree with Kevin, it's 2AM. There were no registers open, because it's 2AM.

Most stores are closed at 2AM, atleast Walmart was open. You said you will not go back, good luck finding another store open at 2AM.

Quanasia Fbj

You went out at 2 am they don't have many customers at that time so that is why there are only self checkouts. Why did you walk out.

Are you that desperate for someone to talk to. Also just so you know I have reported this post to the police. It is obvious that you are a child and there are laws against hiring seven year old children such as yourself. I noticed you went to the store after work.

Well there are laws against hiring children in the first place let alone making children work late at night. Do your parents know you are working this late. At this time you should be in bed, especially on a school night. If you were an adult you would know at 2 am they don't have many customers so they don't have the cashiers.

That it would not be worth paying them.

Then again perhaps you could not use this simple logic because you missed too many days of school? I mean if it were 7pm and you posted this I could see your point, but at 2am?

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Anonymous
map-marker Pittsburgh, Pennsylvania

Walmart Double Charged Debit Card Again

wife made purchase of $181.00 over phone and was charged twice causing our checking account to be overdrawn,the usual comment from walmart was that the bank has your money,second time this has happened at walmart and last time,now we must go to our bank to prove they have our money and waste our important time getting back what is ours,nothing more than a greedy scamming corporation that take advantage of the poor who can't afford this{not knocking the rich}They seem to do this on purpose from reading all the complaints online and happening twice to us,never step foot in their store again,plenty of small town stores to shop at here providing walmarts greed doesn't run another one in my town out of business,they have ruined our small town of 10,000
View full review
Loss:
$181
Reason of review:
Problems with payment
1 comment
Guest

This happened to me not once, not twice, but three times. I made my purchases on Walmart.com and was given the run around.

I alerted my bank, closed out the old account and was issued a new account.

My bank disputed the charges and the funds were reversed back into my account. I will never purchase from Walmart again.

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