We went to exchange a $8 pack of socks and a $9 pack of shorts received for Christmas and were told "you have reached your limit, don't come back for 6 months" When we told the assistant manager "Brian" he said "that's the policy" so, I informed him that I will consider that in my buying decisions and will buy more elsewhere, because of poor customer service, ie:dont care attitude and bad policy) And he replied, "You can do what you want"
to Walmart - marketing basics, for every 1 customer that complains, there are 1000 customers that think the same thing, but don't say anything and quietly go somewhere else to buy.
I used to think highly of Walmart as a business, not so much anymore.
This person wrote the review because of poor customer service at Walmart. Reviewer claimed that he or she wants Walmart to offer any options to resolve the issue.
The most disappointing in user's experience was poor attitude and policy. If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.
Also, this reviewer considered the following company: Target. We collected other reviews about products and/or services offered by Walmart and walmart manager for you to read. This information may help you with your purchase decision.