Walmart
Reviews and Complaints
www.walmart.com
Anonymous
Music Review
The Walmart in Kalispell Montana needs to STOP playing country music over the speakers, country music affends me!!!
Anonymous
Walmart - Return Problems Review
Like many others I have been a regular customer of Wal-Mart. That ends today. I tried to return a product. Don't try this, in their defense, oops more than 15 days, & seal on box broken (that way when purchased). Their policy is etched in stone, no exceptions. Not one but 3 assistant managers (one of whom,Joanne, has the personality to remain in the back room) would make an exception. The store is in Cooper City Fla. My new policy is to NOT SHOP AT WAL-MART.
3 comments
Anonymous
Santa Monica, California
Poor Customer service and incompetent staff
I went into Wal-mart in Waynesboro Va. to have my oil changed and tires rotated(which I paid for life-time rotation) After waiting 2 hours the tech came in and said that he was done but did not rotate the tires because they did not meet their spec which neither he or the rude manager that came to assist could produce.. As a matter of fact they have very prominent signage that states that they do not check tires for safety but they claim my tread depth was questionable. The store manager called me today and offered no help whatsoever. Very displeased with the way this situation was handled and will be shopping elsewhere from now on
1 comment
Sudie Hsz
Called a *** by a cashier today.
I was in Walmart today at your store in Sunnyvale, California today. I was going through the self checkout. The computer froze on me and started messing up. So I called the cashier over to try to straighten it out. She was leaning on the podium looking all bored and she seemed a bit annoyed that I called for her help, even though she did talk in a fairly friendly tone at first. I was getting frustrated and she didn't seem to be able to fix it. In fact, she really seemed to be not too interested in helping me and she seemed to be just pushing buttons to make it look like she working on it. She finally said that she would have to close the lane and I would have to go to another lane. I told her how ridiculous this was as I started to load my stuff back into my basket. I didn't yell it or anything, I calmly and rationally said it. I glanced back up as she was walking back to her stand and she mouthed what I believe was the word *** to a cashier working at another checkout lane. I can read lips well so I know that is what she said. That was the last straw. I threw what I was holding down on the ground and told her "well, this *** is leaving." Before I left I went and reported her to the CSMs. I called her store manager today as well but he just told me that I have no proof that is what she said. Her name was Jennifer H. and I am reporting this to as many places as I can. I Will NEVER darken the doors of this Walmart again!
Loss:
$80
7 comments
Anonymous
Phillipsburg, New Jersey
My purse was stolen
While shopping in the shoe section my purse was stolen out of my shopping cart. I reported it to security and the police came. Appears there are no security cameras in that department. I was asked if I noticed anyone around me. I stated yes there was a Walmart employee that kept walking past me when I was trying on sneakers. They dismissed it and me. I was told they would search the store for the purse. The next day when I called to see if they found it the manager on the phone knew nothing about and didn't seem to care either! It appears this is a daily thing at Walmart! The 22.97 sneakers have cost me over 500.00! Thanks for nothing Walmart. I'll shop at Target from now on!
Loss:
$605
Reason of review:
Poor customer service
Preferred solution: Let the company propose a solution
5 comments
Camia Hxd
Springdale, Arkansas
Another Walmart customer complaint I have.
People on my other complaint here on Pissed Consumer touched on this yesterday, but I forgot to mention them. There is another complaint about Walmart customers that I need to vent and get off my chest. It is people blocking the aisles talking, people walking right in the middle of an aisle yapping on their cell phones and not paying attention, and people who just leave their cart right in the middle of the aisle blocking it while looking at stuff. No empathy for others. Most of these people are grown *** people too. They should know better. Another complaint is parents who let their children run amok in the store. Seems a majority of them are hispanic people too. It just ticks me off. Many of these parents are probably in this country illegally as well. We are letting our nation be invaded and I am sick and tired of it!
5 comments
Anonymous
Enterprise, Nevada
Walmart - Dirty Floors Review
I WENT TO THE WALMART AT THE SPARTANBURG DORMAN CENTER AND USED THE BATHROOM.TO MY SURPRISE I ALMOST SAT ON A TOILET SEAT OF BOWEL MOVEMENT.THE WHOLE BATHROOM WAS TRASHY AND NASTY AS ***.THEN I TOLD ABOUT SIX WORKERS THAT WAS STANDING OUTSIDE NOT DOING NOTHING AND THEY ACTED LIKE THEY COULD CARE LESS.THIS STORE USE TO BE SO CLEAN AND WELL MANAGED BUT NOT NOW.AS A MATTER OF A FACT THE WHOLE STORE IS NASTY.THE MANAGMENT NEED TO BE FIRED ALONG WITH SOME OF THE WORKERS.AND IF THEY HAD MORE TIME HIRING PEOPLE AND PAYING THEM TO WORK THERE INSTEAD OF HIRING ALOT OF FLOOR WALKERS TO JUST MESS WITH SOME PEOPLE THAT ARE NOT STEALING MAYBE THIS STORE MIGHT GET BACK TO HE WAY IT USE TO BE.BUT RIGHT NOW IT NEEDS TO BE SHUT DOWN.IM GONNA POST PICTURES OF EVERY NASTY SCENE I ENCOUNTER WHEN I GO IN THERE.IM SORRY.OH AND I ALMOST FELL ON SOME CRACKED EGGS THAT WAS SPILLED ON THE FLOOR ALSO.
2 comments
Anonymous
Talladega Walmart, not enough employees to take care of customers
I went into the Talladega, Alabama Walmart and gathered up the items that I needed and went to be checked out by cashier. I stood in line for 20 or 25 minutes and when the line got to where I was next to be checked out, the cashier turned her light off and put a closed sign at the end of her line with at least 10 more customers behind me in the line. We then had to go to the back of one of the other 3 lines that was open and wait another 20 minutes. Every customer in the store was as mad and upset as I was. I was in line 10. I do not know the cashier's name. I did not get close enough to see her name tag. This was my worse trip to ever shop in any store. I have about decided to go to the Piggly Wiggly to do my shopping.
3 comments
Anonymous
Atlanta, Georgia
Walmart - Customer Abuse Review
I was accosted by Walmart security. He literally put his hands on me without identify himself. Him n my husband toddled over the purse. Needless to say he found nothing. I am mentally traumatized by this and cannot go into Walmart without breaking into tears. He did not have any right to put his hands on me. I am thinking of seeking legal action. I was embrassed and I am in turmoil.
8 comments
Cherell Eqe
East Meadow, New York
Injured
Yesterday evening June 23,2014 around 9pm I was looking for accessories for my bike, while walking down the isle bikes were left off of the racks and just all over the place. I maneuvered my way through but not until I hit my ankle on the kickstand of one of bikes that was leaning against a shelving rack with the kickstand in the up position. I was frozen in pain for a minute as costumers just looked on. When I looked down at my ankle I noticed that I was bleeding. I limped to customer service to simply get something to clean my wound and cover it, when the rude young lady put a first aid kit on the counter and walked away. After I rummaged thru the box I told her that it didn't have what I needed not even band aids she said " that's all we have that's the only one for the whole store". I was starting to think that maybe I wasn't in freakin walmart where there are isles and isles of first aid supplies but instead of being rude back I just told her to call the manager. While I waited for him to come I was just going to call for an ambulance but as I reached for my phone there he was. The manager Mike was very pleasant and apologetic as I told him what happened and rushed to get me some peroxide,tissue,and a band aid and that's all I wanted to start with. As for the rude girl I never got her name,and my ankle so far it's ok if the swelling doesn't go down before I have to be to work I will be going to the Dr and seeing my lawyer.
5 comments
Anonymous
Mountain View, California
Walmart - Review in Supermarkets and Malls category from Mountain View, California
Regarding my order # 267711****734. Jessica C. responded that my spray paint shipped today, August, 28th, 2014 and if I had any other questions, to please reply to that email, Walmart Customer. ... I replied to that email, but it came back delivery failure, not a valid address, so I will reply here: I hope Walmart doesn't make a habit of holding my orders until I follow up. I appreciate that Jessica C. replied so expediently and that you shipped my order. Thank you.
1 comment
Anonymous
Mesquite, Texas
Walmart - Glasses Review from Mesquite, Texas
I bought a pair of glasses at the vision center and payd almost 300 out of pocket after insurance. The glasses kept loosing the scew where it holds the plastic covers to your nose. I returned at least 3 times by the 4th time i decided to get a new pair. The same problem occurred i returned to the center and asked for my glasses to be repaired. The employee then took my glssses to the back to work on them as she came back out she went straight to her coworker and started to whisper. I asked if everything was om then she stated the glasses broke and were not repairable. I then asked what the process was after she broke my glasses. She stated i had to purchase a new frame full price bur then she stated she could give me a 20% discount. I was shocked at her responce and she was very rude blaming me that they were already broken. I asked to speak to rhe supervisor and was told she would be in during the week and they didn't have a phone number for her to give to me. I graved my glasses went home. I kept calling the center asking for the manager and was always told she wasnt in or was in a meeting. I finally decided to contact corporate office and made my complaint. Not even 24 hrs passed when rhey contacted me and reviewed my complaint. She then told me that my glasses were replacevable for free and that the supervisor was going to call me back to apologize. Sure enought the same day the supervisor called and askes for me to come back so they could place my order. All this when all they had to do was replace my glasses without all the bs. Ps. That same day i received my glasses decided to pick up my kids order 2 pairs that i ordered 2 weeks before. Guess what happened. They were giving me someone elses order and didn't even read the names. As i explained to them they were the wrong glasses they kept telling me that it was my order. As i picked up the ticket i read out loud the name and it was not even close to my kids. Sucks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tampa, FloridaWalmart - Money Gram Review
My boyfriend had asked me to attempt to pick up a money gram for him. He wasn't sure if it was under my name or his name, so he thought it would be worth a try. I get in line, fill out all the information and answer the security question correctly. Instead of telling me that the money gram is under his name and that I can't pick up the money gram, she tells me that what I am trying to do is fraud and threatens to call the police. Even though she watched me speak with my boyfriend on the phone. Extremely ununhappy with Walmart right now.
Anonymous
Walmart - Replacement Review
I am at the moment a disabled person for i underwent surgery for a total knee replacement. I have to shop on their electric motorized wheelchair for i cannot walk threw the store just yet. I was treated very rudely at there deli, it was very difficult getting down alot of isles cause there were displays in the way, i could not reach alot of the items on the shelves because they were too high up, and omg trying to get into the bathroom with a motorized wheelchair and out was unspeakable. I wish there was a better organized store that would cater to handicapped people i was so upset and flustered by the time i left. I know i will not be handicapped for long but i feel for the people that are.Walmart needs to have more for the hhandicapped people and they should really interview their employees alittle better. This older lady that was in the deli at their goshen store was really rude and didnt help at all i finally had to speak up and ask if anyone was going to wait on me i was not rude or *** at all to give anyone a reason not to want to wait on me.
5 comments
Anonymous
Trying to help cashier
Bought a wallet (with no price tag attached) so brought another along for cashier.Was charged twice and given the wrong one( noticed in the parking lot and had to return to exchanged). Upon coming home I checked my bill and noticed error. Cannot return, as I only have one wallet??? Cashier in a huge hurry. Service was poor, poor, poor. Will never return to that store!! Should a person stand at the cashier station to review all these items before leaving causing even worse customer service??? I will in the future not be trying to help a cashier if this is the result!!!
Loss:
$10
3 comments
- Prev
- 1
- ...
- 836
- 837
- 838
- 839
- 840
- ...
- 1001
- Next
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
This person either has a low IQ or is 13 year old to not understand the policy after not, one not two but three people tell her the policy. Then they expect them to bend the rules just for them, yeah this person is 13 all right.
Their policy is spelled out - and you are mad? Really?
They tell you what you can expect...and you get mad? You should be mad at companies that don't tell you and you don't know...but they tell you what to expect and you are mad. Wow...the nerve of some people these days.
No wonder our society has the problems it does.
Yeah... It is like people are brain dead or something...