Erick c Rij
map-marker Lemay, Missouri

Pricing

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They had a tv in the wrong location from what team lead said asked to honor the price lead was very rude and disrespectful even tho electronics worker agreed with me

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Preferred solution: Price reduction

User's recommendation: V

2 comments
Guest

Stores have the right to charge the correct price for an item. Who knows how it got in the wrong location.

An employee may have made a mistake and put it in the wrong spot, Another customer may have set it there or it could be that YOU put it there trying to scam them for a better price. In any instance if you look at the description on the price it won't match the TV you were looking for a deal on.

Kevin Richards 11233

I can tell from your terrible English that you are a child. That and the fact that you are mistaking NO for RUDE.

You must be like six. Just because you did not get your way does not make them rude. You are NOT entitled to a price reduction little boy.

Save your allowance and wait until you can afford the TV. Due to your poor English, it is obvious that you misread the price.

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Sandra G Xqv

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I'm expecting a delivery it should've been here by 1 o'clock and I have not received it yet

Walmart - I'm expecting a delivery it should've been here by 1 o'clock and I have not received it...
Your website is down for tracking. Id like to know where my delivery is that I ordered yesterday for $47 worth of food.
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Loss:
$47

Preferred solution: Deliver product or service ordered

1 comment
Guest

Guess it would have been faster to just go to the store and get it yourself.

Anonymous
map-marker Waycross, Georgia

Could not get answers would not help me had answers to questions before I ask hung up on me

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My iPad and I phone did not have the same amount of items. The pad I would order and when I went back it showed on count screen when u entered account yet when u went back it was not there And when I bought it picked and choose from both devices leaving some interlay off and doubled others. I dont know what else to tell u so Im just saying this to get out of this stupid smount inGOT TO TYPE
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User's recommendation: No I will not recommend y’all to no one will go elsewhere

Elige Ohd

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| map-marker North Fort Myers, Florida

Wrong items sent to me

Walmart - Wrong items sent to me
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Walmart - Wrong items sent to me - Image 3
Walmart - Wrong items sent to me - Image 4
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The item I received is nothing like the Walmart.com description or the brand that the product is supposed to be. I called to get a refund. The customer service individual said I would have to get a refund through the 3rd party. I was not aware that I ordered through a 3rd party, as I would not have. I asked to speak to their manager to confirm that information. As I was on hold I received another call & had to switch over & unfortunately we were disconnected.
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User's recommendation: Don't buy from Walmart.com or you might be ordering a knockoff product from a 3rd party seller.

David S Lao

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I tried to order an item and was told it was canceled

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Walmart - I tried to order an item and was told it was canceled
Walmart - I tried to order an item and was told it was canceled - Image 2
Updated by user Dec 12, 2022

Walmart did nothing, as expected.

Updated by user Nov 12, 2022

The company is so big they can not respond and still make money. They do not care and they will never care because they can afford not to care. Be warned: do not shop Walmart.com

Original review Nov 12, 2022
I ordered an item using my business credit card and was told it was fraud. I called up my bank and they told me the charge was approved. I called Walmart's customer service and got a machine. I attempted to get through to a person, but that was not an option. Should I not receive a response to this message, I will assume that Walmart does not care.
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Pros:
  • Price
Cons:
  • Act in bad faith

Preferred solution: Deliver product or service ordered

User's recommendation: Order your products from any other website EXCEPT for Walmart.com

Anonymous
map-marker Wichita, Kansas

Online order has wrong address

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I called 3 different times to report that even though I had changed the address of delivery 2 times when it came to the address when I placed the order it was still wrong. I was told all 3 times that your system was down and that there was nothing that could be corrected. Therefore the products I ordered were delivered to the wrong address, and I cannot retrieve them. Very poor service and very disappointing
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User's recommendation: Don’t order from website unless you KNOW the information is correct

Tommie C Cdl

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Verified Reviewer

Routing and account number

I would like to have my routine number and also my account number please. I am a new customer my card number is 4020-87**-**59-5540, the expiration date is 08/26, I am in need of the card information thank you.
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Anonymous
map-marker Meridian, Mississippi

Need to make change in account

Apparently my account information is incorrect. I need to change phone number and I need a new password. I am trying to place an order. Thank you
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User's recommendation: Dear Pissed Customer Team, Wal-mart has done NOTHING to help with my problem. I simply want to up-date a phone number and password. I'm 85 years old and shopped your store for years. I wanted to place an order. Seems a simple request that one warm body could answer and be done. I remain a pissed customer.

Anonymous
map-marker Fort Worth, Texas

Not used. Grandson gift but he couldn't come this yeat

Walmart - Not used. Grandson gift but he couldn't come this yeat
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I returned the item unused FedEx picked it up at my house and returned it gave me a FedEx return number and I have never received a refund on my card
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User's recommendation: Don't buy anything from Walmart if you expect it's not going to be something that you keep

Rahsheen C

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Verified Reviewer
| map-marker Newark, New Jersey

Refund

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I did not get my refund now you don't know Where There's my money...mmmmmhghhgggggeeeeedtyyhjjjgddrfgygyytfeeedyjjbxe r u hgddg h fdfggfde th gfe r he rryu he e egg dirty f fghuuhhrerttgfe u jg free thhgdddfhhggfeee dry j h dx ch f ddfg he ddfgyygfee TY Hartford sick leg kudzu MD MD he HD he is MD ffe dj jhftuhgfrr4 r fr
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Larry C Bvt
map-marker Mississauga, Ontario

Products

Control failure ( remote ) replaced shortly after purchase quit working again. Unable to use my smoker w/o the remote. Unable to get anyone at the manufacturer? Would appreciate any help?
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Loss:
$258
Pros:
  • Ease of access
Cons:
  • Bad customer service

Preferred solution: Remote replacement or replacement smoker .

User's recommendation: Buy elsewhere

Erianna Yhw

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| map-marker Orlando, Florida

I was double charged

I placed an order which was canceled and it was still charged to my Walmart Capital One!!! Make sure you are checking your canceled purchases that were paid for
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User's recommendation: Make sure if you cancel an order that your account !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! is credited , so you are not paying twice especially if original order was canceled back to account

Scott U Kvi

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| map-marker Altoona, Iowa

To help keep customers from buying spoiled food

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Make sure you check over Walmarts lunch meat very well before buying. Every time I go there (at least 2x per week) I find lunch meat packages that are open and the meat is green around the edges!!

They don't check this enough and items get pushed to the back, and if they are opened they spoil very quickly. Especially watch their own GV 2 lbs packages for deli meat. I turn them around to every corned and make sure nothing spills out, then I check the edges of the meat itself for discoloration.

Price of food now is way to high to spend almost $10 for a pack of spoiled meat. They do not check the expiration date well enough, if at all.

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Loss:
$10
Pros:
  • Prices seem to be lower than the other competitors
Cons:
  • Worst company ive ever seen as far as customer satisfaction

Preferred solution: My road hazard warranty set up.

User's recommendation: Check lunch meat expiration date and the product itself very well.

Megan S Cwo

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Verified Reviewer

I can not get anyone to answer

I was over charged $100 and no one can help me I called the original store this happened at an the lady was super rude because she had to look into it
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Loss:
$100
Cons:
  • No good customer service

Preferred solution: Full refund

Diania Nky

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Walmart In National City Near San Diego Is A Disgrace

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A rude, nasty, incompetent customer service lead in store named Leslie caused a very negative experience that was reported to the store manager, Walmart corporate and the company's Ethics Committee - all of who agreed with me. What a horrible, disgusting person Leslie is and why is she even still employed at Walmart or anywhere?

She should be fired and not be given any reference except negative. I would definitely fire her and recommend to any future employer that she not be allowed to work there.

Leslie is delusional after being given a tin badge and a title that does not even include manager in it. What a total loser.

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Cons:
  • Customer service lead leslie is a disgrace

User's recommendation: Avoid Leslie In This Walmart Or File A Complaint If She Harasses You

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