Walmart - Absolute nightmare with a deep freezer order
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Ordered freezer on Sunday. Delivered Monday with a dent.
Attempted to do return. Over 5 hours on phone in the last 3 days. Then bank statement shows they took 80 dollars more than product costs. Talked to 5 supervisors.
The last supervisor called Fed Ex to give me a return confirmation. I was told they would pick up Thursday the 19th. They did offer credit but I have now paid for 2 freezers and Fed Ex showed up today after all that. Still have not received second freezer and bank account charged twice.
Totally incompetent customer services.
3 days waiting and still no new freezer and Fed Ex showed up a day early. Never again.
User's recommendation: Do not purchase appliances from Walmart.Com.
Location: Las Vegas, Nevada
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