Right the same situation happen to me except it was about a 5.88 tee shirt that I had not even ring up through the scan and go. Suddenly this clerk comes over and say to me "you have a no sale coming".
Immediately customer service manager came, and the first thing she do is ring up the tee shirt that I never even took out the cart. So I asked the clerks and mgr. "are you accusing me of stealing. They just looked ***, finally this man came out and let me have the tee shirt at a discount.
Just today the customer service mgr. (same lady) bypass me and went to a lady in the next isle and politely said to her "I can ring you up" she said that she didn't see me. I'm wearing a stripped long dress how can you not see me. She lied.
She just didn't want to wait on me. My money the same color.
Product or Service Mentioned: Walmart Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Some cashiers attitudes and customer service mgr, Staff, Wait at exchange counter 40 mins.