I bought something which I didn’t realize was NOT compatible with my computer because there was TINY *** print on the back that made it really hard to see that it wasn’t a universal camera, just one for PC. I kind of rolled my eyes and went back in to return it. The problem was, I couldn’t find the receipt.
Keep in mind, I am very anal about keeping receipts. In fact in the search of this receipt I pulled out five other ones from the day before because I just always keep them. There was not one for the camera I just bought. I knew there was going to be a problem, but I had JUST left like 5 minutes ago and I remembered the name of the sales girl because she had to get this camera for me, as it was locked up.
I went to the customer service desk and waited in line. Seems like the people in front of me were paying every *** bill they ever had up at the counter and the girl doing the work was being slow on purpose.
Finally it’s my turn and I explain the issue. At first she acts all cool and I tell her I don’t have the receipt but I know the girl’s name (I give it to her) and I was just there three minutes ago, she can call her and I’m sure the girl will confirm she sold me the camera.
So I am told to step aside and wait, but this customer service woman also calls a manager. The manager gets there first. Right in front of me this girl goes to explaining about how a little boy came up to the counter not five minutes ago trying to return THE SAME CAMERA saying he didn’t have a receipt. Both of them start giving me dirty looks.
Keep in mind, I don’t have any kids, I don’t like kids, and the guy I walked in there with couldn’t pass as a kid in a million years. I try to ignore this but the manager confronts me. I tell her, “Okay look I don’t know any kids, I’m not in the business of trying to scam Walmart.” she looks at me and says, “Well of course I believe you MA’AM” (She says this as if she completely DOESN’T believe me) “But you HAVE to admit it looks AWFULY FISHY right?” (Oh keep in mind this girl has to be like 24 years old, younger than me)
I’m like, “Okay look, check your security footage or whatever, I don’t know any kids and I just want a refund, I’ll even exchange it for a camera of the same value that goes with the computer I own and not ask for anything else.”
The first girl (Younger than the manager) loudly says, “If you don’t have a receipt we can’t do none of that” but then the girl who sold it to me shows up. They ask her if she sold me the camera. She says yeah she remembers me. The first girl (with the attitude) says that “I ain’t got no receipt” the sales girl swears she gave it to me. At this point I’m rolling my eyes wondering WHY it matters if I have it or not if the girl is confirming she sold it to me.
First girl with an attitude problem tells me, “Nope we still can’t return this if you don’t have no receipt” I’m just annoyed as *** at that point because why the *** do I need a receipt if the sales girl is confirming I just bought the camera? Do I even NEED one if she’s standing there SAYING SHE JUST SOLD IT TO ME!?
Finally the manager gives me my entire refund back on a walmart card, so I am going to have to spend the money at that *** place anyway.
Product or Service Mentioned: Walmart Manager.