My son who is a minor,(12 year old) was allowed to steal from your stores. An employee watched him and did not stop him to tell him that it was wrong.
He was stopped outside your store and they called me on the phone. It was very embarrassing to go up to customer service and admit to the them that my son was caught shoplifting and to be led to the security office. We all make mistakes when we are younger and instead of treating him like a hardened criminal they should have told him it was wrong and what happens to thieves. They must make money off each person they arrest.
Before anyone makes smart comments. Yeah I did punish him.
Product or Service Mentioned: Walmart Customer Care.
Reason of review: Poor customer service.