Surrey, British Columbia
Customer service
1 comment

Regarding photo centre @ 2355 160 Street, Surrey, BC V3S 9N6

In attempting to print 20 pictures today, I had the worst customer service experience ever ! First, your online photo centre is not working, so I went into the store to use your machines that are very difficult to understand.

Your employees helped but were not clear. They quoted my 36 cents per photo but declined to be specific and tell me its the 4x6 that is 36 cents. After ordering 5x7, i was charged $27 and refused to pay.

You mgr Baljit was rude, confrontational and refused to help the customer, me. So I went to London Drugs, gor them done cheaper and with better service.

Reason of review: Bad quality.

Walmart Cons: Customer service, Staff professionalism.

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I've used those picture machines before, they're not difficult, you're just ***. Also, most Walmarts got rid of the photo centers cause of the simple easy machines.

Also it gives you the price and size side by side. Just slow down when reading the instructions and stop bothering employees with *** questions.