I bought a BHG quilt and was charged 57.04 for it. I looked at the receipt in the store itself and went to customer service and mentioned the Quilt is 19.99 and they returned the balance amount on my card by making another transaction as a new return and charged 19.99 for a UPC thats not there on the quilt.When I went to the store to return the quilt they accused me of returning already returned item.When explained the manager she was not ready to listen what I was saying.I had receipts of the exchange.
Product or Service Mentioned: Better Homes And Gardens Quilt.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.