On 7/4/19 I tried returning a sealed bottle of baby formula that my husband had purchased the night before, however he misplaced the receipt. We didn't want our money back we just wanted store credit to purchase the correct one and the manger on-site at the time was Stephanie this happened at store #6098.
She kept insisting that she couldn't that because the purchase was a WIC item and I kept telling her that the item was purchased with debit and if she took the time to run the card she would see that the transaction would pop up on the card including the time and date. I was so upset because my baby needed the milk and here was this person unable to help and not trying anything to help.
Walmart Cons: Customer service representative.