9025 Spencer Hwy, La Porte, TX 77571, USA
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2.1
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bought a watch the other day ... nothing fancy, just a plain old watch to tell time with (my b-day present to myself) after not even a week goes by, the pin holding the strap broke and now the watch can't be worn ...

no problem, I'll go back to Wal-Mart and buy a new pin get there, have a cart filled with about $100 worth of clothes, frozen food and 2 gallons of milk ... stop at the jewelry stand .... wait and wait and wait ... several employees pass by me, all giving me the evil eye ...

after about a 10 minutes wait, I finally get the attention of someone who pages "customer service needed in the jewelry department" another 7-8 minutes go by, still no help ... and another page "help needed in the jewelry department" wait some more and yet another page ... another 5-6-7 minutes go by this time I see some VERY VERY young looking (16-17 ???) boy/man wearing a yellow vest ... I ask him if he could find someone to help me in the jewelry department "yea, wad-u want???" not "yes sir, how may I help you" or "yes sir, let me find someone" ...

but "yea, wad-u want" I explained to him that I was looking for a replacement pin on my watch (which, I was willing to purchase) without even bothering to look (or even pretend to look) he blurts out "we ain't got none" WE AIN"T GOT NONE I thank him for his service and proceeded to walk away, pushing my cart towards the back of the store I stop and look back over my shoulder I covered the frozen food and the milk up with the clothes and left it back in the jewelry department ... 30 minutes of waiting in a department that had no employees ...

who was going to see a basket of defrosting frozen food and a couple gallons of warm milk I imagined that at the end of the night ... or maybe the next day, someone found the stuff

Product or Service Mentioned: Walmart Jewelry Department.

Reason of review: Poor customer service.

Monetary Loss: $25.

Walmart Cons: Bad attitude, Bad grammar with management.

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Anonymous
#1301264

Cheap walmart products are nothing but junk. If you want quality do not buy from walmart. Let the buyer beware.