Shelton, Washington
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1.9
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Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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3 comments

I was at Shelton, WA. Walmart store on 4/22/15 around 2:00 pm and watched one of the Asst.

Managers checking in freight in the back of the outdoors (Plants) dept. and then throw the boxes on a pallet, yes I mean THROW!! at least 10'. Who knows what was in the boxes ??

Most of the time there customer service is very bad, in the electronics there not trained very well, there's no pricing on allot of the merchandise, and then you cant get someone to help you get the price! In the layaway dept. half the time no one is there. I just wounder if Walmart really cares?

Most likely not, they already have us and the Gov. in there pocket

Reason of review: Poor customer service.

Preferred solution: Start taking care of the Customer and the Store. Show some Self Respect and be a little more Professional. .

Walmart Cons: Most of the store.

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Anonymous
#1053252

Um, layaway is only available storewide from October to December. In those time frames you get assistance from the electronics department when the layaway associate is not on duty.

Whomever was checking in the freight would have been quite knowledgeable about what was inside the boxes.

As the team lead for unloaders, it was quite normal and frequent to throw boxes to optimize time and space. It's not something I would do in front of customers, more for their safety than peace of mind for the freight.

musicman88
#975880

There is probably a reason nobody is in layaway. It's because it only exists close to Christmas.

Anonymous
#975843

There's probably no one in the layaway department because walmart does not have layaway. By the way, the manager who was checking in the merchandise probably knew what was in the boxes.