I ordered a gift from Walmart Site to Store and I was charged for the item. The item’s status was shipped even though I never received an email.
I went to the store and they did not have the item. So, I emailed customer service and they told me they could not refund me or give me a replacement item and I would have to contact the store. I called the store and they told me they never received the item and told me to contact customer service.
I was on hold for over 30 minutes and a lady told me they would just refund my account. I’m never shopping at Walmart again!
Product or Service Mentioned: Walmart Account.
Monetary Loss: $14.