Not resolved
1.0
Details
Customer service
Ease of Use
Exchange, Refund and Cancellation Policy
Product or Service Quality
1 comment

Tried to cancel prior to shipping out the day of purchase and did not receive any response. When received found the garment was poorly constructed and did not fit well.Contacted the seller who is a third party seller through Walmart, their reply, “ Is there any chance if you could give it to others , and we could issue you the partial refund as a discount , Is it fine for you ?” I said no and repeatedly went back and forth that I was trying to make a simple return.

I then contacted Walmart who said I would be followed up with a day later,that did not happen.

I am extremely disappointed with how Walmart and their online sellers do business. I DO NOT recommend purchasing any of their items online.

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1597406

If it's from a third party there is not much we can do, however, if you do wish to purchase a better fitting garment, we have a wonderful plus size fall selection available in store.

You May Also Like