Texas, United States
2 comments
Not resolved

Ordered a specialty cake to be ready by a specific day and time.Got there to pick it up and the lady working had no idea about the cake.

They couldn't even find the order form. When they finally found it, it was stuffed in a drawer and not even started. The cake decorator was out. Manager was called over and they said to pick out a different cake for a discount.

DISCOUNT?????? No. It's not my fault that they have no organization at all and to top it off they didn't have anything for a boy. Get your stuff together.

Never ever will I order a cake from Walmart again. I have heard nothing but complaints about the bakery section and now I see why. So now here's the day of the party and by poor baby has no cake because you guys are the most unorganized. Thank-you for nothing.

I had to search for a cake elsewhere an hour before his party was supposed to start.

I didn't like: Customer service.

Review #864385 is a subjective opinion of a user.

1.5
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Layout of Store
Staff
Product or Service Quality
Website
Customer service
Ease of Use
Value for money
Warranty
PRODUCT OR SERVICE Walmart Cake
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

Had an Experience with Walmart?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anon
#1318587

I never understood having birthday parties for children under 2. They have no idea what's going on, and won't even remember it.

Anonymous
Schaumburg, Illinois, United States #1177859

It's a baby, it doesn't care as long as it can stuff it's face with something.

You May Also Like

Christmas ruined for 14 year old boy because Walmart does not keep word or have any honor about the way the handle their mistakes Walmart "First I paid for the prepaid card that Walmart offers by green dot. When I had a card stolen the balance that was on the card before the police report..." Read more Walmart - Winged bug in my salad!!! Walmart "I purchased a Marketside organic spring mix salad from Walmart. It was in a clear hard plastic container. It says on the package washed and ready to eat. I opened..." Read more Walmart is a bunch of thieves!!!! Walmart "Walmart should be out of business as they could are less about customer service!!! Ordered tv 10times. Employees STOLE them from site to store pickup!!!! Promised to have my tvs..." Read more WALMART CREDIT CARD BANK Walmart "This store along with several other stores or companies uses "Synchrony Bank" which is the new name for GE Money GE Capital Retail Money Bank GE Capital Retail Bank for..." Read more Doordash - Did not pick up order Doordash "This happens every single time my customers are not satisfied the orders always late my food is not to our standards by the time it's delivered consequently I'm losing customers..." Read more Gbs Enterprises - Sofa had crack on the seat cover Gbs Enterprises "I bought the their warranty for my furniture and paid the money . I filed a claim it has been seven months that I am waiting for the part ,..." Read more Centurylink - Poorest Customer "Service", Most Unreliable Internet Speeds Centurylink "Ever since I moved to a rural area, I have been experiencing daily disruptions of internet service. Come to find out, the entire community is having the same problem. Generally,..." Read more Luminess Air - Bottles spilling airbrush unit broke after less than a year Luminess Air "I have had issues with the makeup bottles I had to buy my own bottles because the originals were breaking and when I shook the contents with the caps on..." Read more