I am writing to complain about the ties used on your bakery bread sacks. My family loves your bakery products, but we all hate those ties on your sacks.
You all are such strong proponents of green products, but the ties used on your bakery products are impossible to remove from your bread sacks. You end up cutting them off with scissors, you cannot reuse the ties or the sack by the time you finally get them open. What is green about that?
My mother who has some arthritis in her hands has stopped buying your products because it is so hard to open the ties. Please consider changing your product line.