3.1
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
1 comment

Last night went to buy the xbox.one x . Then i get home open the box and there is a broken ps3 in it.

I immediately go back to return it just to be told they cant take it back because they cant believe that one of their associates *** up. So i return today to talk to the store manager and he was like the only thing i can do its a formal investigation that can take 1-2 weeks. I am extremely upset. I am being put through all this when i did nothing wrong.

They said they dont believe one of their associates would mess up. So now i am out of 527.69 for choosing walmart.

Review about: Walmart Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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aliens_amoung_us
#1396416

If it's worth it to you, you'll have them investigate for the 1-2 weeks, might be better than nothing. There are worse things that could happen, believe me this is small beans compared to what others are dealing with.

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