San Antonio, Texas

I made a bill payment at Walmart Money Center. 2 weeks later my service was disconnected for nonpayment.

I contact Walmart to find out why my payment was never submitted and they inform me that they have no record of my payment. I ask for a review of their camera systems to find out what happened to my payment, they found me on camera but still couldn't find my money, GO FIGURE!! I have been passed from manager to manager and they passed the buck to a third party payment company who never received the payment. Now I am stuck and my money has vanished into thin air!

I was ripped off! I encourage all to submit a complaint with BBB eventually our concerns will be addressed or at least heard.

Product or Service Mentioned: Walmart Manager.

Monetary Loss: $104.

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