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2 comments

I have been a Amazon prime member for a number of years ..

Recently I have been shopping on walmart.com And for the most part had been very Satisfied ..On January 23rd, I ordered in RCA computer tablet and on the 26th, received a toy instead ..I called and told the associate about my problem and she said that they would send another one out and I would receive it by that 30th ..I asked her since it was their fault that I did not receive the tablet by the date they promised, if they could expedite it and she said no.. To amazon's credit, in all the years that I have received merchandise from them, I have never received the wrong item ..

Plus, I have been able to receive items the next day after ordering from them if i wanted it.

If Walmart is going to compete with Amazon, they had better improve their customer service ..Very disappointed !

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $114.

Preferred solution: Deliver product or service ordered.

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Anonymous
#1638904

Doubt they care

Anonymous
to All about the Benjamins #1646057

Why No Popeye Accept The Benjamins?????????

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