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I order a ottoman for a great lady for her 72yr old birthday. Shes such a great person.

On the day of the delivery i was told it was there at the store. Once i got there a email said it was delayed. I talked to rge ppl there and they said it was a mistake and it wasnt there.. I waited 4more days and nothing.

No call. No email. Just nothing. I had to go out of town for a week.

And i really felt let down by Wal-Mart. Although the manager apologize and even spoke to my mom like friend over the phone explaining what happen. I still felt like we was let doen. Never again.

P.s. we was told that my order was lost within the system.

I think i got a refund. I really don't know yet but i do know she didnt get her birthday present.

Product or Service Mentioned: Delivery Service.

Reason of review: Problem with delivery.

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Anonymous
#1389424

Typical Walmart scam. Tell you it's in stock, on hand, of course it's not.

But they really don't care.

You're just a customer. Not worth time or effort.