Today, I went to Wal Mart in Shenandoah, Iowa to buy a USB drive and some motor oil. I went and picked up my motor oil first before I went to get my USB drive.
As I found the USB drive I wanted, (which was $8.00) I couldn't get it off the shelf. I figured out that it had to be electronically unlocked, which wasn't a big deal. But then after the guy unlocked it, he had to take it to the register to make sure I didn't steal this $8.00 electronic. As I finished up with my shopping, I asked the lady at the register if there was a USB drive with her?
She said yes and I proceeded to ask her "was that USB drive $8.00?" She said yes. I then asked "Why didn't they take this $31.00 jug of oil to the front too?" She just said it was a policy in the electronic section after numerous items being stolen.
Just a side note on their electronics.... If Wal Mart is worried about their electronics being stolen, they have 3 options. (1) Each employee can walk around with each customer and make sure the customers don't steal anything since all they have now is the self checkouts.
(2) Put up a fence around the electronic section so no one can get in the section. (3) Eliminate the electronic section.
Reason of review: Poor customer service.
Monetary Loss: $8.
Preferred solution: Full refund.
Walmart Cons: Most of the store, Products for sale.