I wait a total of 1 hr. 30 mins to have a question answered and to return a shop light.
I talked to a CSM (Linda) about compensating me for the bulbs a bought from S.J. Neathawk because of the defective shop light that one of the ends popped off releasing the bulbs to the floor. Linda said she would call a manger for me. 45 mins later, the Mgr, (Steve) shows up only to say "no" to the compensation.
So I waited another 25 mins in line and I got a CSM (Hazel) Which told me to go get another shop light. When I got back 5 mins later, Hazel was gone. I had to wait another 15 mins before the line was gone and Linda rang me up. Now I know why everyone hates this Walmart and I will be referring all my friends and family away from there.
There is no sense in treating a customer like this.
Monetary Loss: $9.