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3.2

Very disappointed in walmarts new return policy regarding bras. They're now considered "underwear" and as such, cannot be returned.

I went in to return within 24 hours of purchasing one bra, and bathing a suits for my daughter. The bathing suits could be returned but not the bra, even tho the tags were on it and in perfect condition, due to this new policy. Every other store bras can be returned, Victoria secrets even allows actual underwear to be returned. I'm telling everyone I know, this is discrimination towards women.

Men's t shirts touch men's ***, yet they can be returned. Tank tops are often worn without bras, no issue returning those. Had I tried on the bra in store it would have been just as contaminated by my *** as it was by taking it home to try on. No difference.

I am extremely offended by this sexist, discriminatory new policy. I have returned bras before at Walmart, if I was told this policy at the time of purchase I never would have taken the bra.

I am spreading this information far and wide as long as necessary. When I was unable to return the bra, I told the man working at customer service "to just throw it in the garbage then", which he did.

Reason of review: Return, Exchange or Cancellation Policy.

Preferred solution: Change return policy of bras, un classify as "underwear". .

Walmart Cons: Return policy for bras.

Location: 100 Bayshore Dr #1, Nepean, ON K2B 8C1, Canada

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Guest

Happened to me as well in 2029 Very disappointing! Iโ€™m now looking for a new bra and I donโ€™t see anything in their policy restrictions about bras. Hoping theyโ€™ve reviewed their policy and possibly realized how ridiculous it was.

Guest

Agree. During covid, we canโ€™t try clothes on and in the last year Iโ€™ve returned Bras Iโ€™ve ordered online.

I asked today and they had the nerve to say I should know my size not recognizing bodies can change over time which affects bra size.

Bras should not be considered underwear. Because fitting g rooms are closed it makes sense to try at home.

Guest

Walmart will take back bathing suits only if the "sanitary protector" in the crotch is in place. If you need to return a bra its a no go.

I'm sorry my breasts are so offencieve and gross. The crotch protector in the bathing suit ALWAYS comes off...Some of Walmarts rules are so foolish.

Guest

I agree and am in the same situation. I am filing a complaint

Zachary2001

But if I ever become a cross dresser I will know not to buy my bra from Walmart. Thanks for the feedback.

Zachary2001

I don't know if you can return bras or not. Never wore one.

Guest

There Ottawa be a Law, There Outtawa be a Law Y'all, There Outtawa be a Law against anyone acting that way!

Guest

i need to return a under wire that is puncturing my skin unbearably .. want to return it ... wow wish I had known..

Guest
reply icon Replying to comment of Guest-1756918

okay

Guest

Ridiculous policy!! My Mom is 94 and cannot get out anymore.

I cannot buy items that cannot be returned.

Whatโ€™s the difference if someone tries on a bra in the store or at home? I will shop only where returns are possible - that excludes Walmart.

Guest
reply icon Replying to comment of Guest-1753720

Totally agree

Guest
reply icon Replying to comment of Guest-1753720

Absolutely! Just the most stupid rule !

Guest

You wouldn't want to purchase a bra that was returned.

Guest
reply icon Replying to comment of Guest-1749588

Why not?

Guest

Thanks for your info. I have a bra I bought at Walmart and was going to return it today. I did not know about this new rule.

Guest

Bra band Walmart

Guest

That's odd. I purchased a bra and returned it a couple of days later with no problem. I even had the tags removed.

Guest

Yes, same thing happened to me. Very disappointed!

My kids didnt stop running around so I purchased the bra so I can try it at home. Few days later I took it back to walmart with the receipt, and tags still on customer service said sorry we cant take it back.

If I wasnt aware of the new policy. I will never shop for bras at walmart.

Guest

Yes, the same thing happened to me. Was never told this upon purchasing it.

Not sure why a nipple would be any different then any other body part... I did not buy a nursing bra.

Guest

Just had same experience in Walmart Lethbridge. Bought it on lunch break took it back after work and told oh we donโ€™t do returns on bras anymore- what a crock of *** Didnโ€™t see any signs posted anywhere when I was looking at them to say no returns on bras. They for sure have lost my business .

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