I put in a cake order on Thurs afternoon and told the lady I needed the cake Sat. at 12.
I get to WALMART *Greer location* at 1pm(hr later than actually said) and the cake is STILL NOT ready for pick-up. The lady said she would work on mine now and needed around 15min to complete. This is complete BS I put a order in, it should have been ready. I then had to RUSH to make it to my SONS party to decorate and all on time, not to mention I had to sit in the car with 3 kids for an extra almost 30 min before the cake was ready!!!
I will NEVER order another cake from WALMART!
Oh yea the cake lady also said since it was ready the price would be discounted (knoocked a whole $3 off) WOW Who can I call and make a complaint to??? Anyone ever had a problem like this???
Reason of review: Poor customer service.
Monetary Loss: $19.
Preferred solution: Full refund.