I was in Walmart today at your store in Sunnyvale, California today. I was going through the self checkout.
The computer froze on me and started messing up. So I called the cashier over to try to straighten it out. She was leaning on the podium looking all bored and she seemed a bit annoyed that I called for her help, even though she did talk in a fairly friendly tone at first. I was getting frustrated and she didn't seem to be able to fix it.
In fact, she really seemed to be not too interested in helping me and she seemed to be just pushing buttons to make it look like she working on it. She finally said that she would have to close the lane and I would have to go to another lane. I told her how ridiculous this was as I started to load my stuff back into my basket. I didn't yell it or anything, I calmly and rationally said it.
I glanced back up as she was walking back to her stand and she mouthed what I believe was the word "B*tch" to a cashier working at another checkout lane. I can read lips well so I know that is what she said. That was the last straw. I threw what I was holding down on the ground and told her "well, this *** is leaving." Before I left I went and reported her to the CSMs.
I called her store manager today as well but he just told me that I have no proof that is what she said. Her name was Jennifer H.
and I am reporting this to as many places as I can. I Will NEVER darken the doors of this Walmart again!
Product or Service Mentioned: Walmart Cashier.
Monetary Loss: $80.