Walmart - Can't speak to a manager
my fault but if I was able to speak to a manager or supervisor I could resolve it, I came in to the store bought come items and got 20.00 during check out but walked off and forgot it. went over to the money center to get a money order and on the way back past the self check out thought about it.
done this around 11/02/2017 1708 inquired to the young who was attending the check outs did she see and money left in any of the machine, she said yes and she took it over to customer service, by the time they finished sending here and there I decided it was getting to be not worth it.
i am sick walking pneumonia so I just left, the kept my receipt and I haven't been able to speak to a supervisor/manager, seems they are avoiding the telephone, i know everything's recorded and it is only 20.00 but I know walmart don't do this with their customers and I think this reflects on the manager, I just hung up after waiting 15 mins wanting, the lady said she was off the last 2 days. if they told me some one got it and walked out I would consider it a lost my name is samuel wilkerson
Reason of review: Poor customer service.
Monetary Loss: $20.
Location: 750 Academy Dr, Bessemer, AL 35022, USA
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Comments
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I don't think you'll find most big box store managers sitting at a desk waiting for phone calls. They are out on the sales floor and may not be reachable immediately and it may take them some time to get to a phone. You should have taken care of it while you were in the store.