Not resolved
1.0
Details
Warranty
0 comments

I bought and paid for the Wal-Mart care plan for my cell phone. It covers everything but lost.

My phone screen was cracked. I submitted a claim, mailed in my old phone and two weeks later I still don't have a replacement phone! Every time I call they ask me the same questions and I get the same run around answers. They are waiting for my phone, yet I tell them according to UPS they got my phone several days ago.

Oh! Suddenly they see that and my phone is being shipped. Every. Single.

Day. Yet I still don't have a phone! This company is a scam that should be shut down.

Don't bother buying into this insurance scam. They are all trained liars.

Product or Service Mentioned: Walmart Protection Plan.

Reason of review: Poor customer service.

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