The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop within a clean environment, my house. I decided to buy the items I couldn't find at the physical store online. Unfortunately my experiences both in store and online made me fell less than happy about my purchases.
Several times I've had issues with Wal-Mart, but usually I would let my complaints simmer silently. Then another problem arose and for the first time I contacted their customer service.
I was surprised that my complaint was quickly and respectfully resolved. Wal-Mart's customer service chain of command gets better the higher up you go.
Reason of review: Good customer service.
Walmart Pros: Customer service.
Walmart Cons: Cluttered store, Dirty store.