Sacramento, California

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop within a clean environment, my house. I decided to buy the items I couldn't find at the physical store online. Unfortunately my experiences both in store and online made me fell less than happy about my purchases.

Several times I've had issues with Wal-Mart, but usually I would let my complaints simmer silently. Then another problem arose and for the first time I contacted their customer service.

I was surprised that my complaint was quickly and respectfully resolved. Wal-Mart's customer service chain of command gets better the higher up you go.

Reason of review: Good customer service.

Walmart Pros: Customer service.

Walmart Cons: Cluttered store, Dirty store.

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