Not refunding canceled order
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I made 2 food purchases on the 13th that never got delivered. One for $16 and the other for $175.
Upon calling the 800 number, I was told they would cancel it, refund the money, and it would be available within 3 hours. The $16 has been refunded, but not the $175. I've called several times and just got run around, basically saying 10 days, then another 24 hours, then it was 48-72 hours, then back to 24. It is now the 30th of the month and still nothing.
I told them I was calling the BBB and filing a complaint and talking to an attorney about filing a lawsuit. They begged me for one more chance to try and fix the issue, but still nothing.
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