Walmart
Reviews and Complaints
6.8M
CLAIMED LOSSES
11.1K
TOTAL REVIEWS
2.1M
PAGE VIEWS
106
ISSUES RESOLVED
Walmart Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI have received more refunds from Walmart and I have received the actual items but sometimes after the refund the items get shipped anyway I may be dumb but I'm not stupid why can't they see what the
I always wonder why is my order so late and then I call of course I'm sent overseas and I have to explain myself multiple times in different ways so they understand like I said they speak good English but they don't understand a lick of it
User's recommendation: If you can at all possible store pickup.
ID
Location
Bakersfield, California
New Reviewer
Lost package
I received a test saying that part of my order was delivered at 11:45 today. It shows a picture of where they said the left it but there is no way that pic is from my house. The neighbors do not have it. Where do I go from here please?
ID
Preferred solution
Deliver product or service ordered
Very sad to see them this way
This is truly one sign of the changes we were all promised. And the worst is yet to come. our United States of America is no longer united and we are being invade. That is a fact. Yet no one wants to talk about the root cause of the chaos, confusion and frustration that is tearing our country apart . Walmart is just one more of our once great, dependable merchants that is falling in line with what is acceptable by the ones in power. There is no appreciation or loyalty to their long time consumers. There is no more pride in what they do. It is all about what keeps that money flowing. And not *** off the ones in power.
1 comment
ID
Location
Winter Springs, Florida
New Reviewer
Said my order was delivered at the wrong affress
I have call have this order cancel and they still took out of my bank account now saying it has been delivered but I am sitting on my porch so delivered it at my old address
ID
Pros
- Great prices and convenient location
Cons
- Slow customer support
Loss
$73
Preferred solution
Full refund
New Reviewer
Consistently late grocery orders
2nd time my delivery grocery order has been late or not arrived, Impossible to talk with someone about it. Awful customer service
User's recommendation: Don’t buy a membership.
5 comments
ID
Location
Kansas City, Missouri
Cons
- Too many to mention for customer services
- Getting hung up on
Preferred solution
Deliver product or service ordered
Lack of service at checkout
You installed new self service with no cash back. You only have 3-4 person cashiers open. Lines are soooooo long more so at holidays. This new service does not accommodate the customer. Only your company. The mountain home store is clean ,employees are fantastic and other service is good. Since you are the only big company in our area we have no choice and have to use your limited cashiers. It is bad enough to use the self check out because of long lines at person cashier and now your company takes away the cash back feature.
ID
Location
Mountain Home, Arkansas
New Reviewer
Ordertex
I was charged 97dollars for something that I know nothing but and if you don't get back to me i am filing a complaint I Wal-Mart I need to speak to someone on the phone i am not good at text and I am sick and a senior
ID
Loss
$97
Preferred solution
Phone call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerItems arrived damaged 553210*-***843
Walmart shipped to me, laundry soap, fabric softener and cat litter in one box. The box was not packaged correctly and the laundry soap was damaged and it leaked all over my other items. I lost half of my laundry soap. I had several other items in there also. I called customer service and they told me they could replace the items but I would have to ship back my previous items.Who wants to drag all that to the post office because of their careless packaging. I WILL NOT BE SHOPPING WALMART FOR ANYTHING EVER AGAIN!!!!!
User's recommendation: SHOP AMAZON.
ID
Preferred solution
Full refund
Never received order
Supposed to get refund still haven't seen it yet. So upset disappointed. So unprofessionally Never again
ID
Location
Aurora, Colorado
I was charged incorrectly
I was told that I needed to dispute the transaction at my bank because it was a fraudulent charge...and Walmart fraudes me outta 104.02 over something I returned because they can't even get an online order a d then I was hung up on.so that's how Walmart takes care of their customersDO SHOP AT WALMART
ID
Location
Oklahoma City, Oklahoma
Need customer service
Need customer service Please email me or call me. 865-621-**** lifeisajourneylynn@***.com. THANK YOU, TERESA
ID
Location
Knoxville, Tennessee
My car got broken at Walmart
my oil got changed at Walmart but they broke my air filter black box that keeps my air filter in side of it the did not tell me my car was not running properly so I took it to the dealer 5times I have spent about 2800dollarson my car myself Walmart claims department would not talk to me about my car Walmart needs to call me at 850774**** asap about my
ID
Location
Jacksonville, Florida
New Reviewer
My family and I have Covid and are not allowed to leave our home Ive placed many orders through Walmart for years, for some reason they decided to lock my account for returns. I have no done anything Im not supposed to when I have not received an item I call and report...
View full review
ID
Location
Aurora, Colorado
Preferred solution
I would like my monthly service returned, an apology because now with Covid I can’t leave my home and they will not provide a service and made this more stressful for me for something out of my control
Wireless headphone Bluetooth b39
they broken in the left side of my hand I want to replacement my wireless headphone Bluetooth b39 have a new one for free
User's recommendation: I need a new wireless headphone Bluetooth b39.
ID
Location
Conroe, Texas
I was charged incorrectly
I was charged 104.02 for an item I returned over a month ago.and I tried to talk to someone but kept getting hung up on.i was told it was an accidental charge I returned the item it wasn't what I ordered.please refund me asap
ID
Location
Fort Worth, Texas
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Go find something productive to do with your life.