Walmart Reviews

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store customer service customer service money order people manager card items
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New Reviewer

Poor handling of damage claim

Problem with directions to the curbside pickup location. It is actually in the Sam's Club parking lot.
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ID
#3087178 Review #3087178 is a subjective opinion of poster.
Location
Windsor Heights, Iowa
Pros
  • Convenient location
Preferred solution
Changes to signage for Curbside Pickup Repair of the scratches on my car caused by going to the wrong location for pickup based on signage.
New Reviewer

The worst service I ever had in price Utah

The worst service I ever had in price Utah.They dont help your day ignore you yes questions and no one knows what the Hells going on

User's recommendation: None rather go to smith’s.

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ID
#3086191 Review #3086191 is a subjective opinion of poster.
Location
Price, Utah
Pros
  • I want to give a 0 star
Cons
  • Uneducated
Preferred solution
To get help and not ignored
New Reviewer

Car battery warranty

The two guys in auto motive was very nice. But having a battery you have to jump start everyday or twice a day and it still has warrenty left as of midnight tonight and they come up with this off the wall policy.. have to take it out..battery that is bring it in and they will try to charge it for 1hr or so. Unless it shows bad they want exchange it. What the *** Come people.

User's recommendation: Find somewhere else to buy your battery ¹.

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ID
#3083941 Review #3083941 is a subjective opinion of poster.
Location
New Orleans, Louisiana
Preferred solution
A battery replacement today

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Money card

Walmart Money Card/MasterCard/Green Dot Bank Walmart sell these in their money centers to their customers sends your money to a bank that you cant get a phone number for or a fax number. When you reach someone in customer service your speaking with someone in another country that cant do anything for you and your doing real good if you get one you can understand. Read the reviews on these people, they are horrible. If only I would have before I purchased this card and cant seem to get my $500.00 refunded. Walmart isnt much better. Their customer service seems to be the same and dont care about their customers or what they are selling them.

User's recommendation: Stay out of Walmart money centers.

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ID
#3081629 Review #3081629 is a subjective opinion of poster.
Location
Amite City, Louisiana
Pros
  • I usually love shopping at walmart
Cons
  • Run around im getting
Loss
$500
Preferred solution
Full refund
New Reviewer

Walmart is not doing anything about a fraudulent transaction and their 3rd party vendor phone number is a fake number

I want this transaction cancelled immediately it my money I am the customer I want real customer service as this transaction has not reached fed ex yet I want my money back stop this or do u *** fraudulent transactions is my fricken question do u or not

User's recommendation: In store purchase.

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ID
#3081367 Review #3081367 is a subjective opinion of poster.
Location
Van Nuys, California
Cons
  • Livery poor service on fraudulent activity
Loss
$196
Preferred solution
Full refund

Did not receive order

Would like to thank the Walmart employees that resolved our issue with not receiving a product from 3rd party

User's recommendation: Customer support when you have a problem is better than yelling at store employees.

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ID
#3081091 Review #3081091 is a subjective opinion of poster.
Location
Gainesville, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Customer service sucks!!! no english spewaking people

called cust service. got foreign speaking person. if you do business in america speak fluent english!

User's recommendation: go somwhere else.

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ID
#3078488 Review #3078488 is a subjective opinion of poster.
Location
Chalmette, Louisiana
Cons
  • Miserable experience
  • Out of stock of majority of products at that store
Loss
$33
Preferred solution
online ordering, 33.00 for 3 cans of campbells pot pie soup. also if they don't have product they automatically ship it!!! that is illegal without consent. they are greedy
New Reviewer

Product not received

Even though I got a message saying my purchase had been delivered, it never showed up. Walmart refunded my money fairly quickly, once they contacted the vendor.
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ID
#3078279 Review #3078279 is a subjective opinion of poster.
Location
Clermont, Georgia
Pros
  • Selection price
  • Accessible
  • Location
Preferred solution
Nothing… I got a refund
New Reviewer

To see if you take United healthcare card, healthy food benefit

I have have a healthy food benefits card for $25 from United health care do you or what store take this Im live Detroit mi
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ID
#3077325 Review #3077325 is a subjective opinion of poster.
Location
Wyoming, Michigan
Preferred solution
To us my benefits card

760261****

Cancel my kids Christmas order and holding $1000 of my money for 7-10 days not cool I need my money so I can at least go somewhere else and unlock my account
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ID
#3076731 Review #3076731 is a subjective opinion of poster.
Location
Los Angeles, California

Yes I’ve talked to three different people and all three tell me something different every time the first person told me I would have it with us and a week settled the second person told me it would be

I talk to somebody on November 2 somebody on November 7 somebody I believe it was on the ninth or 10th of November and then again today the last person I called tell me I will receive my money on my card within 24 to 48 hours and that was supposed to be a manager then I talk to somebody today and they told me I wouldnt receive it for 5 to 7 business days now does Walmart Lied to their customers just real upset right now with you Walmart
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ID
#3076620 Review #3076620 is a subjective opinion of poster.
Location
Olathe, Kansas
New Reviewer

Complaint fake items

I order online Walmart early Black Friday sale and delivered a fake JBL Charge 5 They want me to call 1800 Walmart. They dont want to replace

User's recommendation: Just be careful.

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ID
#3075170 Review #3075170 is a subjective opinion of poster.
Preferred solution
Sent me the correct and original JBL Charge 5

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Issue still pending

I was told to expect refund within 3 to five days but still not received payment on credit card. They still communicate with me as Den when my name is Larry and sent response to sisters email NOT Mine!! Credit card was mine (Capital One) and told them this error previously. Have since purchased phone from Target ALL I request is that they credit my credit card and notify me by my correct name and email address:larry_brazda@***.com

User's recommendation: Help was really appreciated.

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ID
#3073470 Review #3073470 is a subjective opinion of poster.
Location
Sacramento, California

Delivery problem

On my account, I list my post office box as the delivery address. Packages were delivered to 615 Indian Wells Circle- where our home is in the process of being built. The postal carrier delivered to a neighbor ALWAYS DELIVER TO THIS ADDRESS: P O Box 1863 Lexington, NC 27293
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1 comment
#2093864

Most delivery companies like UPS and FedEx will not deliver packages to a PO Box!

ID
#3073263 Review #3073263 is a subjective opinion of poster.
Location
Guin, Alabama

Walmart moneycard issue

Purchased 50 dollar money card from Walmart and tried using it...when I tried, I was told there were "no funds" and the full 50 bucks had been applied to a PayPal account. I never had any opportunity to use this card at all prior to this initial attempt, much less to any PayPal account.. I have never done any business with PayPal in my lifetime... I tried calling customer support and was left with attempt after attempt of trying to understand what someone from a foreign country was saying (rudely)...I was given a ghost of an email address in which to reply to for attempts at refunds and nobody claims any responsibility at all for my loss....

User's recommendation: Do not buy money card from Walmart period.

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1 comment
#2093236

I bought a Walmart gift card some years ago and when my grandson went to spend it more than half was gone and I don’t understand how it happened it went from my hand to his hand

ID
#3072143 Review #3072143 is a subjective opinion of poster.
Location
La Crosse, Wisconsin
Pros
  • Variety and prices
Cons
  • Irritating customer service