Walmart Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
71
ISSUES RESOLVED
8.2K
TOTAL REVIEWS
$2.6M
CLAIMED LOSSES
$1.5K
AVG LOSS
1.8M
PAGE VIEWS
What's your story with this company?
Ask a Question About Walmart
Cons
- Customer service
- Service
- Management
Pros
- Prices
- Location
- To never shop at walmart again
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
I was shopping online for a new TV. I found several models with great prices on Walmart.com. there were over 10 TV's I was looking for. I checked the availability of all these different TV's at several stores in my area. Their website said these TV's were in stock. But...
View full review
Review
Cons
- No recourse
Reason of review
Pricing issue
Loss
$600
Preferred solution
Send me a text at the advertised price
Walmart in Ephrata Township, Pennsylvania - Warranty sucks
Just called Allstate regarding warranty because our monitor was knocked over. Needless to say the screen cracked. I was told the warranty does not cover stationary items like tvs and monitors. I was told by the walmart associate that cracked screens would be covered prior to purchasing the monitor and the plan. Feeling very deceived by Walmart right now.
Review
Pros
- Great prices and convenient location
Cons
- Customer service or product delivery
Reason of review
Warranty issue
Loss
$113
Preferred solution
Full refund
Tags
Resolved
Update by user 1 day ago
Verizon wireless credited my negative bill. My balance is at $0.00.
Thank you for making things right. I personally emailed t-roc the same day I wrote this.
They've still made no effort to reach out. Screw T-roc!
Original review posted by user Oct 13
So i was looking to buy a phone at Walmart. An employee...Review
Pros
- One pro ill never ever use troc or a walmart phone technician
Cons
- Just want to make a sell no true customer service
Reason of review
Not as described/ advertised
Loss
$150
Preferred solution
Let the company propose a solution
Tags
I went into the lake Zurich Walmart and the manager rang me out, brought out the TV for me AND handed me the receipt. He then forced me to have it be scanned even though he rang me out!
View full review
7 comments
It's just security for large items leaving the store. Even a store manager isn't above suspicion.
Who says a store manager couldn't have a friend come in, go to the register and scan a pack of gum instead of the TV and let their friend go without actually paying for the TV. Having someone scan the receipt to make sure the TV was paid for both stops shoplifters and dishonest employees.
View more comments
Review
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
Hello my name is Lisa woodrum and I'm a very upset loyal wall Mart customer the other night I went to wall Mart with my trained certified chiuawya who has been trained to assist me with Avery rare case of copd I also have a heavy oxygen tank I need also well my dog is...
View full review
1 comment
"Service" animal is a very complicated topic subject to a lot of abuse on both sides.
Review
Service
Pros
- Cost of items in stores are decent
- I love wallmart
- I like and am a recurring walmart shopper
Cons
- Whole visit
- Service dog issuedog being in cart
Reason of review
Service dog issue
Preferred solution
Let the company propose a solution
Tags
Walmart in Winchester, Virginia - Savings catcher dollars stolen and credit card breeched 2 times
I have spoken to 8 representatives through Walmart. All of them said my 291 dollars is confirmed stolen and that I would be recontacted in a week. Never once have I been followed up with. The insulting part is the fact I have had my credit card breeched 2 times because Walmart can’t keep my info safe and required us to transfer savings catcher to Walmart pay which is not safe. This has taken hours and hours and stress trying to figure all of this out. I am at the point of a lawyer because the value of this treatment has taken a lot out of me. It is the most dishonest I have ever been treated by a wealthy company like Walmart. I will not stop!
1 comment
Review
Pros
- Good price
Cons
- Ridiculous
Reason of review
Poor customer service
Loss
$50000
Preferred solution
Full refund
Tags
Walmart in South Jordan, Utah - Activation problems
While trying to register the Walmart gift cards, it would not take the information from the card. When I entered the information it said that it was not correct, I tried two different cards, it kept saying that it was incorrect. I tried too many times and now I'm locked out, for 24 hours. I'm very frustrated with the cards,I need to talk to someone and I can't find a number with an option to talk to someone. Please let me know what can be done to fix this problem.
Review
Featured
Walmart in Tulalip Reservation, Washington - I was told not to bring service dog in.
My dog is a small breed service dog and I have prescription for service dog from my doctor. I was leaving Walmart in Smoky point Washington and the employee Peggy yelled at me 2 separate times I went in to Walmart. My dog had done nothing wrong and we were leaving and we were already at the door when she yelled at me. I told her it is a service dog and she still told me that I can't have my dog in the store. If you had this done to you at this store here is my Email address jenniferhuttunen1983@gmail.com I would love to here your story and see how we can get Walmart to stop doing this.
Review
Service
Pros
- Cheap prices
Cons
- Bad attitude
- Passing me off to others
- Phone service
Reason of review
Telling me my service dog can't be in store.
Loss
$100
Preferred solution
Let the company propose a solution
Tags
Walmart in Cleveland, Ohio - Sticker pulled off some of the numbers
Purchased 2 money card the stickers on the front u can hardly pull off i finally able to do so asi did the sticker pulled off some of the numbers so im not able to register it what can i do?
Review
I was using the Manuel checkout around 10 pm tonight (10/10/19)and my gift card(with a $25 balance) wouldn’t read on the card reading device. I called for a young lady(Walmart employee) who was overseeing these machines to inquire as to wether she could help me with...
View full review
1 comment
I understand that you are upset, but it is Much better when you Only post What is Absolutely needed instead of Every small detail.
Review
Pros
- Convenience
- Affordable
Cons
- Lack of effort to meet customers needs
Reason of review
Problems with payment
Loss
$50
Preferred solution
Let the company propose a solution
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
No one told you your money was "confirmed stolen". That would be impossible.
They could confirm it was gone but how does anyone know you didn't give someone access to your account. I also think it's funny you are blaming Walmart for your card being compromised.
Mine has been compromised but never because of Walmart. I think it is far more likely you aren't careful with your own information.