Walmart
Reviews and Complaints
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Harrassment
- - Staff questioned payment after checkout.
- - Customer felt targeted due to the son's disability.
- - Management contact attempts were unsuccessful.
My son and myself are regular customers at Walmart; my son is special needs and non-verbal. I bought an Air Fryer a rather large box and upon leaving check out I attempted to show my receipt as I always do, we shop in this store at least five times per month, my bank of 24 years is also located inside, the workers know us.
Just before I could leave as I was cleared to do so by the receipt checker a man stepped in front of me that worked for the company, he said you did not pay for this item and I said yes I did, he said lets go into my office then, I said that the check out lady had already cleared us, he proceeded to ask how do you plan on paying for this item? I said I already paid. mind you he had another guy giving me the stare down I said I have my receipt and I began to pull out my receipts, he said again how do you plan on paying for this item? I said I will find it but I think that you are targeting me and I do not know why, the worker called for a female associate to join in because I am a woman he said, this employee came in and her face dropped when she saw me as if to say, why are you in here?
I found the receipt which only featured two items, a mixer and the $50.00 air fryer, he looks at the receipt and claims not to see it, and I said look again because you are trying to cause a problem for me.
Once he saw it, I said I believe that you owe me an apology, he never did, he lookedup and said what about him (My autistic son) who is visiably upset and arm flapping, that marker is not paid for and I said I never saw that as my son had a full bag of stuff that I just purchased, so I asked how much is it? The worker said I do not know, I said I think that it is $1.98 and I gave him $3.00 and walked out. The worker never communicated to me that he wanted to verify the price and he never apologized. Upon walking out, I noticed that he had a large computer which showed every camera and if he would have looked close enough, he could have spared my son and myself public humiliation, harassment and defamation of our character, this man chose to clout chase and make a name for himself at the expense of this disabled family.
June 2, 2026 I called and spoke with this same worker and I told him that I would be returning the item based on the bad experience that I had with him but I believed that he had the receipt, I mentioned that I could be wrong but I did not have it. I also asked him why did he single us out? The worker claims that he did not single us out, I just had a large item without the bag, there is not a bag large enough to fit that box. I said to him you are the same guy who opened the locked glass door with the perfumes and allowed me to walk through the store with the item (Lattafah) when you are supposed to check the item out in that department.
The worker said your son had a marker and the three dollars that you left is still on my desk because we don't operate that way, I asked why did you take it then? The worker claims that the marker was a part of the package, he did not say anything about this in my presence. I told him you know that my son has Autism and is nonverbal and the worker said that *** does not identify with the disabled community and makes no exceptions for them whether they can speak or not and I said I speak for my son and he said we don't know if you own him or not or whether you are the guardian I should have had the police question him and charge him with theft!!! In my child's defense my heart broke as this unprofessional harasser wanted to make a bad situation worse, I called back to speak with his manager *** and she never came to the phone, I called seven times on Sunday June 7th, Three times on June 8, and four times on June 9th and she never came to the phone, I overheard on the third call this morning the customer service asked *** do you have time to take a call she says that she has been calling a lot, she did not come to the phone still, so on my last call I got somebody who knew me and I gave my name and phone number with the understanding that they are dealing with inventory.
In closing, there is another person that this worker hangs out with, tall blonde and stoic female, she loves to make a mockery of my son's inability to speak. One day my son grabbed a free card, and she told me she made him put it back and I replied to the free literature, and she said yes, I asked by your disposition did you ask nicely?
The woman said yes, well it's not like he can say anything, well we all know he is a mute, I said nope mute and nonverbal are entirely different, you should educate yourself on that and that was not nice to say, I reported this to her peer and I was told that she would report it to the Store Manager ***, I am asking for justice in this situation, unjust harassment, public humiliation, and badgering. Thank you.
- Low prices and convience
- Unprofessional employees and poor customer service with the store manager
Preferred solution: Gift card and an apology
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Verified Reviewer |WALMART DOES NOT 'MAKE GOOD' ON VITAL MEDICINE DELIVERY
- - Paid $45 for a 2-pack Equate Upset Stomach Relief; delivery did not arrive.
- - Bot and live agent offered only a refund.
I AM A SENIOR CITIZEN. I AM 100% HANDICAPPED.
THE ONLY REASON I MADE A DELIVERY FROM WALMART IN MEDFORD OREGON IS BECAUSE I AM SICK AS A DOG.
I PAID $45 FOR A DELIVERY OF THE Equate Upset Stomach Relief Bismuth Liquid, Regular Strength, 16 fl oz, 2 Pack.
It did not arrive. When I called and demanded a 'LIVE AGENT' -- the bloody AI BOT was utter ***
When I finally spoke to some guy in India -- all he could say, 'I apologize ...'
I told him 'Don't insult my intelligence. It was not your fault. It's WALMART.
I told him I want a 'Make Good' ... and all he could say is, 'We can refund the item.'
This is utter *** on Walmart's part.
I am sick as a dog -- and they talk like drones about refunds.
THIS IS HOW THEY LOSE BUSINESS. THIS IS JUST ONE MORE THING THAT MAY OR MAY NOT AFFECT THEIR PROFITS.
But much like the DECEPTIVE PRACTICES Walmart (look on YOUTUBE) is doing with items under weight of what is said on items currently in August of 2026 ...
... and as an multi-award winning director with a PNW Emmy. I am going to broadcast far and wide with VIDEOS, INTERVIEWS and PRESS OF THE *** TREATMENT OF A SENIOR CITIZEN WHO IS 100% HANDICAPPED.
Ultimately -- WALMART IS *** NOT TO BE TRUSTED.
So there.
User's recommendation: GO ELSEWHERE. ONE DAY THEY WILL *** YOU OVER TOO.
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Verified Reviewer |I found a Titan cooler that was on the...
The reviewer tried to contact the company before posting this review.
- - Shelf sign showed 98 cents for Titan cooler; proof photo provided.
- - The cashier offered only $10 off; no manager was present to honor the shelf price.
I found a Titan cooler that was on the shelf with the price sign under several of them at 98 cents. I took photos to prove to the cashier or whoever that I was not lying.
When I showed her, she contacted another person who then contacted others. To make a long story short, all they would do for me was give me $10 off. I said that is not right. I have seen other people who do not even have a picture and get items for next to nothing.
I believe that this should have been given to me for the price it was listed on the shelf as. There was no 'store manager' there at that time. So I did pay for the item with the $10 off but told them to let the manager know I would be back tomorrow.
I decided to contact you in the off chance I could not get the manager to see the logic of the situation. I believe it is your company's policy to honor the price shown.
- Did not honor price
Preferred solution: Price reduction
User's recommendation: Fight for what you believe is right
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Many mistakes
None they didn’t care. Don’t go here.
They always give me expired food, missing items, overcharged, not right, and always late with all my stuff.
- Advertising
- Advertising items for sale and not shipping
Preferred solution: Full refund
User's recommendation: Don’t do it
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Verified Reviewer |Resolved: Missing half of an order
The reviewer tried to contact the company before posting this review.
Company fixed the issue and I have been provided with product or service ordered. I was sent the sink but no vanity.
They did send the vanity later after contacting them. Email and call.
I ordered a vanity and sink combo. What got dropped off at my house was simply the sink.
I ordered this way in advance because I had contractors coming. Everything is now on hold because of this issue.
User's recommendation: I mean, there’s only so much you can do if something like this happens. I had no idea what size the box should’ve been for everything so it didn’t throw me off because it was already a bigger box. So I suppose if it happens again, simply reach out and contact them so they can address the issue.
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Verified Reviewer |Can’t get help
The reviewer tried to contact the company before posting this review.
I am a reviewer. I have to review an item after I receive it before I can get another item to review.
On August 28, an item I ordered said that it was delayed and it never came.
It doesn't say it's ever going to come and I can't get anybody to cancel it. They said I have to wait until I receive it.
- Store convience
- Delivery is usually accurate
- Difficulty reaching a real person
- Difficult to reach via phone
Preferred solution: Cancelation
User's recommendation: Try talking to a real person! Their “live” customer service is now AI!
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Verified Reviewer |Poor products an sorry customer service
Brought a crossbow on Sunday, ten shots in it. Limbs broke.
Walmart said they will not take returns of any kind of hunting equipment; it is sold as is, with no returns for any reason. This should be displayed on the merchandise before you buy it.
- Convenience
- Customer service is trash products are getting trashy
Preferred solution: A replacement before bow season is out
User's recommendation: Do not buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Driver lied about attempted delivery
- - Same-day delivery was scheduled with a 4:08 pm ETA, but the delivery failed.
- - Customer service cited a locator issue; I canceled and got a refund.
I placed an order this morning for same day delivery. At 3:53 PM, I received a text and an email stating that my order would be delivered at 4:08 PM.
Two minutes later, at 3:55 PM, I received another text and email saying that the delivery attempt had failed. I called customer service to complain. They told me the reason the driver gave was that they were unable to locate my address. I have never had a problem with previous Walmart online orders, nor with various other online businesses that I use.
I was astonished a delivery driver would lie like that.
I was able to cancel my order and get my money back. I have deleted my Walmart account.
- Same day delivery
- Delivery drivers not trained properly
- Ai customer service incompetent
Preferred solution: Apology
I'm missing my swiss mix with marshmallows
- - The reviewer says Walmart is a great place to buy everything.
- - They mention one mistake but express overall 100% satisfaction.
My name is George White, and I think Walmart is one of the best companies to deal with. There's an ideal choice place to buy everything you need.
They have been good to me. They have maybe made one mistake, but everybody does that. So I rate Walmart Supercenter a 100% satisfaction guaranteed. Thank you very much.
Yours sincerely, George White.
Keep up the good work, Walmart. Good job, Walmart.
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Verified ReviewerGot screwed
- - Scooter failed after about 3 months despite a 1-year warranty.
- - The supplier is unresponsive; calls and emails go to a medical office.
I stupidly bought an inexpensive scooter from Walmart. It's only been just over 3 months since we got it, and it's already broken.
I tried to contact the company (Joyhis) and couldn't, so I contacted Walmart, who gave me an email and a phone number. The phone number went to a medical office in Texas, and the email went to the same medical office. It was sold with a 1-year warranty, but I can't use it because Joyhis is gone.
They left us out to dry. I disputed it from April, showing all the proof, and we are hoping we win, but IDK.
- Easy delivery
- Cheaper prices and wider range of products
- Some sellers are scammers
- You cannot trust sellers
Preferred solution: Full refund
User's recommendation: Only use this website to get delivery on items
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |So on June 8th 2026 at 19:28:25 I...
The reviewer tried to contact the company before posting this review.
Don't take no *** from people who works in Customer Service especially when they are disrespectful and rude to you and your daughter.
I bought some things it was (DVD'S) Life DVD, For Richer or Poor, *** punisher, Had scratches on the back and marks on i was disappointed. Then I got the wrong size in ladies wear.
I talked to the lady Management I'm guessing from Customer Service. But for some reason she told me to contact Management for my Refund. So she said i couldn't get partial Refund i would have to get full Refund. So my total was $84.28 back.
I used my Debit card to pay.
Is there away i could Please have my Refund back Please. I have the receipt I'll forward the receipt to you.
For the Order or contact ID not sure what to put I'm guessing it's either 7WS6ZTJKC83 or isn't these OP# 009029 or TR #03605 or TC# 387126****285722**** or terminal # 2306**** I'm not sure.
Store Number # 01529
Trans #03605
***·
***
- I like shopping at walmart there are some good deals
- That the stockers who stocks shelves need to be careful how they stock them the employees needs to be more nicer and the bathrooms needs to be more cleaner
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Hi I have been using your Brahma work...
- - Boots have metal shards poking through, stabbing the top of the foot.
- - Two faulty pairs failed quickly, highlighting quality concerns.
Hi, I have been using your Brahma work boots for a very long time and have always enjoyed their fit and feel. Up until recently, I typically wear the waterproof Brahma in a 12 wide, and I don't know what has happened to it lately, but I keep finding massive flaws with your boots, stabbing me painfully with little tiny pieces of steel coming through the boot material from the boot itself and its manufacturing.
I have recently gone through two pairs very rapidly just because of that. I hope that you guys would start QC-ing your boots so that average working dudes like me don't have to spend 50 bucks for a pair only to throw them away because they keep stabbing us in the top of the foot with subpar construction materials. I have made a video of the magnetic metal from inside the boot and where it was sticking through, stabbing my foot, and I even pulled it out with a pair of needle-nose pliers and used a magnet, and it stuck to it, so I know that it is metal. Very painful.
I hope you guys can get it fixed. I made a one-minute video of each of these photos, but it wouldn't load.
- Convenient to find stuff
- Not always reliably good products
Preferred solution: The last several pair I bought the last two consecutively have had this issue.
User's recommendation: Check your boots!
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Verified ReviewerMy scooter ride is bad
The reviewer tried to contact the company before posting this review.
My handlebar was broken. Can't ride no more.
Need a replacement.
I just got it. Been having fun riding it.
Preferred solution: A new one
User's recommendation: Please replacement thanks you
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Verified Reviewer |T v do not work
1 day the picture just went completely black. It comes on and then it fades out. You can hear the voice, but not the picture.
Preferred solution: T v replacement
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Verified ReviewerGroceries
The reviewer tried to contact the company before posting this review.
- - Delivery left on the ground/back porch instead of at the back door.
- - The app still shows 125.99 and hasn't been adjusted after delivery.
My grocery was put on the ground, not at the back porch, and now it's showing on my Walmart app an amount of 125.99. It usually comes off when they deliver.
It's been over an hour since my delivery, so it should have already been taken off. My instructions are to please put it at the back door, not on the ground. If you look, why hasn't the amount I paid been taken off the app?
I don't want to pay 125.99 again. Thanks for your time and understanding.
- More cons than pros
- Many products
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You are NOT entitled to a gift card. Nice try though.
If you cannot afford something do not buy it.
IF you are begging for a gift card you are stealing. Your son's needs have NOTHING to do with what happened.
You have no $50 loss.