I had coupons for free items that expire today. Took to Walmart in Thomasville, AL and shopped for an hour to be sure that all items matched the coupons EXACTLY!
When I went to check out , the manager said they couldn't take the free coupons unless they were BOGO with an exact price listed on the face. Messaged Walmart to complain, and was told that each store's manager can make their own coupon policy!! I asked her what the point is of having a policy online (which states not only do they take coupons for free items, but they have to refund or put the excess amount to the basket total if the coupon is for more than the items price) so we have a store that doesn't honor the policy as stated online. We would have to drive more than 50 miles to another store, and the payoff would not support the price for going.
I will drive the extra 50+ miles to go to Winn Dixie from now on. NEVER will I go back to that store again, and I will seriously question whether I will go to ANY Walmart again!!!!!!!!!
This person wrote the review because of poor customer service of walmart coupon from Walmart. Reviewer claimed that he or she lost $100 and wants Walmart to offer any options to resolve the issue.
The most disappointing in user's experience was refusal to abide by online coupon policy guideline. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
Also, this reviewer considered the following company: Target. We collected other reviews about products and/or services offered by Walmart for you to read. This information may help you with your purchase decision.