Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

Called to the Walmart on culebra and tezel waited 10 minutes for fabrics never had anyone answer at that department.. Called back the operator again called fabric no answer a gain 9 minutes.

Called back again asked for manager. Operator paged manager and then after 5 minutes she apologized again and went back to fabrics where she then came back and told me the fabric I was looking for (Dallas Cowboys fleece) they didn't have any.

How could any person who runs a department store (manager) be so ignorant to customer needs . I guess he figures he deserves this job no matter how he runs the store

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Poor customer service.

I liked: One-stop shopping.

I didn't like: Unprofessional lack of respect.

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