Contact Information

Walmart Phone Numbers

Toll-Free Number:

  • (800) 925-6278


  • (877) 969-3668 Walmart Credit Card

Automated Service:

  • (877) 294-1086 Walmart Credit Card


  • (800) 641-4526 Walmart Credit/Community & Business

Customer Service:

  • (866) 611-1148 Walmart Credit Card
  • (877) 294-7880 Walmart Credit/Community & Business
  • (877) 937-4098 Walmart MoneyCard
  • (877) 968-6391 Walmart Product Care Plan
  • (866) 633-9096 Walmart Visa Gift Card
  • (800) 925-6278


  • (888) 518-6278 ext 3 Walmart Credit/Community & Business
  • (903) 938-0072
  • (817) 572-9574
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Currently you can call only US numbers.

Corporate Office Address:

702 SW 8th Street
Bentonville, Arkansas 72716-8611
United States

Other Info:

Hours of Operation:
Mon-Fri: 7am - 9pm
Sat: 9am - 9pm
Sun: 12pm - 6pm
All time are CST

Help in Social Networks:

Summary of Walmart Customer Service Calls

01:21 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Walmart to Ask about:

Shipping and Delivery Question:

  • “Missing shipped item”
  • “My delivery on my 55inch Sanyo tv arrived damaged”
  • “My package said delivered but I never received it”

Cards Question:

  • “Gift card scam”
  • “Gift card not working. bad experience”
  • “Gift card not working”

Return/ Replace Question:

  • “Return order”
  • “My item needs to be returned”
  • “Return product”

Request for Information Question:

  • “To request online w2”
  • “I have a question about warranty”
  • “Health product question”

Payments and Charges Question:

  • “Walmart charged my acct twice”
  • “Make payment”
  • “Fraudulent charges”

Staff Question:

  • “Customer service”
  • “Complaint car services”
  • “I was at Rogersville Tennessee Walmart I purchased a ring for my wife and we came in to exchange it.I went to service desk and they sent me back to jewelry.Said I would have to come back at 3 I ask to speak to a manager but one wouldn’t come and ta”

Product/ Service Question:

  • “Not working laptop”
  • “Work”
  • “Im broke down in Walmart parking lot and they won't give me a battery under the warranty”

Activation/ Cancellation Question:

  • “To activate my card”
  • “Cancel return order”
  • “To cancel a game order”

Account Question:

  • “Wal-Mart sparkle account”
  • “My account was charged 43.61. I didn't make a purchase.”
  • “My reward points are not applying to my account for credit!” , Review # 1720627

Refund Question:

  • “Have yet to receive my refund”
  • “Refund”

Employment Question:

  • “W2 cost but when download it said unknown data ? Why”
  • “2019 w2 tax form”
  • “W-2”

Website/ Application Question:

  • “Application”

Other Question:

  • “Rollback pricing”
  • “I don't receive my package”
  • “Problem with order need immediate credit”

Walmart Rating Stats

2.2 out of 5 stars
based on 3358 reviews
See all 8438 reviews

Rating trend


Top Walmart Services

Customer Care, Manager, Cashier

Top Walmart Products

Gift Card, Credit Card, Website

Walmart Pros and Cons

Pros: Prices, Location, Convenience, To never shop at walmart again, Walmart was ok prior to this

Cons: Customer service, Service, Management, Lack of stock, Long waits


Walmart is an American chain of discount department stores. It was founded by Sam Walton in 1962 in Rogers, Arkansas. Originally the name of the store was Walton's Five and Dime store. Nowadays the company is headquartered in Bentonville, Arkansas. The large stores specialize in discount retail. The company is the largest grocery retailer in the US. Net income of Walmart Stores, Inc. is 11,3 billion. According to the Fortune Global, Walmart is the largest public corporation in the world in terms of the revenue.
The watchword of the company is: "Save money, live better". There are Walmart stores in Mexico, the United Kingdom, Japan, Argentina, Brazil, Canada and many other countries.

Walmart reviews and complaints

Walmart is ranked 56 out of 482 in Supermarkets and Malls category

Area Served

USA, Canada

Payment Methods

PayPalMasterCardVISAAmerican Express

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Walmart Stats

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Number of Calls

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