Walmart Phone Numbers and Emails

Toll-Free Number:

  • (800) 925-6278
Send Message

Customer Service:

  • (877) 294-1086
    Credit Card
  • (877) 937-4098
    MoneyCard
  • (877) 968-6391
    Product Care Plan
  • (866) 633-9096
    Visa Gift Card
  • (800) 571-1376
    Visa Gift Card

Accessibility:

  • (800) 966-6546

Headquarters:

  • (479) 273-4000

Media:

  • (800) 331-0085

Walmart Emails:

Customer Service
Walmart Surveys
Investors/ Franchising
Legal
Privacy Inquiries
Media
Advertising Inquiries
service@walmartcontacts.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Walmart Customer Service?

How to Contact Walmart Customer Service?

How to Call Walmart Customer Service?

One of the quickest ways to contact the retailer is to use Walmart customer service phone number. For support and assistance, you can call Walmart customer service and ask all your questions via this phone number: 1-800-925-6278 (1-800-WALMART). If you wonder how long is Walmart customer service open, it's from 8 am to 11 pm every weekday.

What Is Walmart Customer Service Email Address?

Another way to get Walmart customer service support is to send an email on the official website. You can write about products, store experience, service, and other issues. Except for the opportunity for sharing feedback, Walmart.com also gives information about FAQs, store locations, and financial help centers.

The easiest way to email Walmart online customer service is to fill out the form on Walmart.com. But if you have an issue that doesn’t relate to the topics on the website, you can send your inquiry to the following Walmart customer service email: help@walmart.com. The answer terms may vary a lot, from a few days to one week.

For those who offer partnership and cooperation, there is another email: executive.communications@walmart.com.

How to Chat with Walmart Customer Service?

Walmart website covers most of the common questions about the stores. If you need help, you can use Walmart live chat. That’s the fastest way to get in touch with Walmart chat support is to go to their Help page and choose the option ‘Contact us’. You will see the window on the side that lets you choose the topic of your request for Walmart support. Customers can write their feedback, ask any questions, or get detailed information via Walmart live chat.

You can also use Instagram Direct, Facebook messenger, or Twitter to reach Walmart customer service online.

PissedConsumer Club

Contact Information

Walmart Website:

Walmart Help Center:

Corporate Office Address:

Walmart Corporate
702 SW 8th Street
Bentonville, Arkansas 72716-0160
United States

Other Info (opening hours):

Customer Service Hours (CT):

Monday - Friday: 8:00am - 11:00pm

Saturday: 9:00am - 9:00pm

Sunday: 12:00pm - 7:00pm

More contact details

Fax:

+1-877-291-8154

Walmart Customer Service Reviews

1.7 / 5
Poor
Kimberly G Dye
Purchases in alcohol dept

Your store staff is all too excited to turn guests away. I picked up a 30 pack of natty & got a 2# pack of land of lakes from your deli.

I am the proverbial walker but c'mon. I really wish i had the store associate's name this would be walmart effingham around 240pm thur march14
I spend more $ in a week at your store than anywhere else in life. Luckily i work around the corner & you are convenient
Want to keep making hard working people check out that way. Youre going to lose business
I work customer service too.

People are in my space & in my face all day long.

There's no reason to be snarky when someone is just trying to make a purchase & move along
Your staff is really treating guests poorly this isn't the only occasion I'm just tired of being treated like crap life's hard enough already
Your personal shoppers just about run people over with their carts. I could go on & on but my day started @ 4 am
Do better Wal-Mart Effingham or im taking my biz elsewhere

Read full review
Guest-5702397
Car battery warranty
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Waste of time sounded like someone working from home with distracted noises in background. The lady said I understand about 10 times but was in noway hepfull !!

Read full review
Kimora Uca
Problem with orders
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

A block was put on my account for what reason I dont know Ive had three missed packages of Parina puppy chow, and the girl was very angered at me and said no refund for you and no longer. Can you shop at Walmart? What does that even mean?

Read full review
Yashica Kmh
Online order inquiry

Just a total disaster on your website trying to order online. And then another disaster, calling a representative. The biggest disaster, is when you first answer the phone, it takes so long to get a representative.

Read full review

How Good is Walmart's Customer Service?

Joleen Tnn
Joleen Tnn
Feels Satisfied | Mar 11, 2024

The CS Representative was able to resolve the situation. Professional and friendly.

Read full quote
Charles G Osh
Charles G Osh
Feels Disappointed | Mar 10, 2024

I'm surprised that you are still open . Horrible service , it took 3 times to talk to someone that spoke English and to be told there is nothing he could do even though I never left

Read full quote
Akshay Cik
Akshay Cik
Feels Disappointed | Mar 06, 2024

I was supposed to get a call from someone and no one ever called me

Read full quote
Latice Bwr
Latice Bwr
Feels Disappointed | Mar 05, 2024

Zephyrhills Fl Walmart never answered any and many calls. I talked to corporate person said they would fix it. To many Chief not enough workers. It’s all about $

Read full quote
Rekha Mfh
Rekha Mfh
Feels Disappointed | Mar 05, 2024

My first call I was greeted by a person (foreigner) with very hard accent and very low effort to help. I was told I did not purchase product or warranty for product. Absolute jerk! However I did not give up I called back and got an English speaking American by the name of Nina she was fantasy and helped me resolve my situation. Lesson learned if you get a foreigner customer service representative hang up! Walmart keep jobs here in America your customers will get the proper help they deserve.

Read full quote
Jailin Nsg
Jailin Nsg
Feels Satisfied | Mar 04, 2024

Kenneth was professional, friendly, extremely helpful.

Read full quote

Summary of Walmart Customer Service Calls

49.3K TOTAL
CALLS
04:58 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Walmart?

Shipping and Delivery Question:

  • “Missing items”
  • “Did not receive full order”
  • “Have not received item after 48 hours of wait time”

Request for Information Question:

  • “Order enquiry”
  • “For technical support”
  • “To ask a question”

Payments and Charges Question:

  • “Charge”
  • “Overcharged”
  • “Charged for membership”

Return/ Replace Question:

  • “Return an item”
  • “Need a replacement of a mixer”
  • “They won't let me return my vacuum cleaner I have had 2 week's”

Product/ Service Question:

  • “Problem whit a product”
  • “Damaged order”
  • “Having something changed in their system”

Activation/ Cancellation Question:

  • “I dont want to cancelled my order”
  • “Walmart cancel my order”
  • “Canceling walmart+”

Refund Question:

  • “Need my warranties refunded”
  • “I never got a refund for my service with my table”
  • “Need refund”

Cards Question:

  • “I have a problem with my card”
  • “Someone Used My Card And It Wasnt Me”
  • “Not able to use card”

Account Question:

  • “Account”
  • “Somebody hacked my Walmart account”
  • “Paramount + said that my subscription with Walmart + was cancelled.”

Staff Question:

  • “Customer service”
  • “I lost my California drivers license in the Milpitas California supercenter. I need to speak to the tire center because that's where I last used my driver license. The manager there said he needed my drivers license, but I don't know why.”
  • “To file a complaint about the walmart costumer service center at the salt lake city store on hope ave”

Employment Question:

  • “I need copy of my recent check stubs”
  • “Employment issues”
  • “W2”

Website/ Application Question:

  • “Order online”
  • “Your website keeps screwing up talk to me”
  • “Application wont submit”

Other Question:

  • “Ordered item missing”
  • “Frozen waffles should be 12 only 6 in container.”
  • “Trying to place ans order”

About

Related Companies

Flipkart, Ekart Logistics, Myntra, ONN Electronics, PhonePe

Summary

Walmart is an American chain of discount department stores. It was founded by Sam Walton in 1962 in Rogers, Arkansas. Originally the name of the store was Walton's Five and Dime store. Nowadays the company is headquartered in Bentonville, Arkansas. The large stores specialize in discount retail. The company is the largest grocery retailer in the US. Net income of Walmart Stores, Inc. is 11,3 billion. According to the Fortune Global, Walmart is the largest public corporation in the world in terms of the revenue.
The watchword of the company is: "Save money, live better". There are Walmart stores in Mexico, the United Kingdom, Japan, Argentina, Brazil, Canada and many other countries.

Walmart reviews and complaints

Walmart is ranked 106 out of 533 in Supermarkets and Malls category

Area Served

USA, Canada, Worldwide, Asia

Payment Methods

PayPalMasterCardVISAAmerican ExpressDiscover

Compare Walmart To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Target image
3430 reviews
2.4
Kroger image
1632 reviews
2.7
Dollar General Corporation image
3210 reviews
2.6
Write a review
Do you have something to say about Walmart? What happened? What can we help you with?
Submit review Don't show this popup