Contact Walmart Customer Service
Walmart Phone Numbers and Emails
Toll-Free Number:
-
(800) 925-6278
Customer Service:
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(877) 968-6391Walmart Product Care Plan
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(800) 966-6546
Discounts/ Rewards/ Cashback:
-
(800) 571-1376Vanilla Visa Gift Card
Walmart Emails:
How to Contact Walmart Customer Service?
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Contact Information
Walmart Website:
Walmart Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Fax Numbers:
General Info: +1614-921-9866
Customer Service Hours:
Monday - Friday: 8:00am - 11:00pm (CT)
Saturday: 9:00am - 9:00pm (CT)
Sunday: 12:00pm - 7:00pm (CT)
Media Hours:
Monday - Friday: 8:00am - 5:30pm (CT)
Other Locations:
Walmart Inc.
850 Cherry Ave.,
San Bruno, CA 94066
840 W California Ave,
Sunnyvale, CA 94086, US
Corporativo Walmart México
Boulevard Manuel Ávila Camacho 647,
Lomas de Sotelo,
Distrito Federal 11200, MX
Avenida del Valle Sur 725,
Huechuraba, Santiago Metropolitan
8580000, CL
Fax:
How Good is Walmart's Customer Service?
Very good
It’s okay
Expert service
They talked to fast and it was harder to understand the person because they had an accent.
Issue was resolved in a timely manner
I didn't not get my order
Summary of Walmart Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Walmart?
Shipping and Delivery Question:
- “Missing item in online order”
- “My delivery was taken back from my front door and he got in his car. So i asked if that was my order and he said it was and droveboff. I have it on video ring ! I want to send it to you.”
- “Need to change the size”
Request for Information Question:
- “Question a charge on my debit card”
- “About my order”
- “Help with online account”
Payments and Charges Question:
- “Im being charged for a free trial offer”
- “Money changes on my debit card”
- “I was charged a membership fee of 106.58 on 9/30 and I did not request it.”
Return/ Replace Question:
- “Return policy”
- “On line order returns”
- “Return policy for printers”
Product/ Service Question:
- “My wardrobe is broken”
- “Defected merchandise”
- “Damaged item from online order”
Activation/ Cancellation Question:
- “My orders are being cancelled this isn't the first time. I only did delivery because disabled and couldn't tote items”
- “Order cancelled”
- “Cancel order”
Refund Question:
- “Walmart screw up my refund”
- “To get a refund on Walmart+ I didn't order”
- “Refund issues”
Cards Question:
- “Can't use my OTC card to order groceries”
- “Bank card mistakenly got charged twice for same order”
- “Can't add new card”
Account Question:
- “Ernie my membership”
- “Can't sign into my online account”
- “Membership receipt”
Staff Question:
- “Items not placed with a belong in department, and a long wait on Manager”
- “Store manager will not talk to me about my $600 grocery”
- “I need to speak to a customer service rep about a receipt.”
Employment Question:
- “Waiting for job orientation”
- “Finish filling out job application”
- “Payroll”
Website/ Application Question:
- “Update application”
- “App”
- “Order online”
Other Question:
- “You didn't send all my order”
- “Contacting them because of a Samsung TV that's supposed to be mine”
- “Order problem”
About
, , , ,
Walmart is an American chain of discount department stores. It was founded by Sam Walton in 1962 in Rogers, Arkansas. Originally the name of the store was Walton's Five and Dime store. Nowadays the company is headquartered in Bentonville, Arkansas. The large stores specialize in discount retail. The company is the largest grocery retailer in the US. Net income of Walmart Stores, Inc. is 11,3 billion. According to the Fortune Global, Walmart is the largest public corporation in the world in terms of the revenue.
The watchword of the company is: "Save money, live better". There are Walmart stores in Mexico, the United Kingdom, Japan, Argentina, Brazil, Canada and many other countries.
Walmart is ranked 108 out of 428 in Supermarkets and Malls category
USA, Canada, Worldwide, Asia
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