Contact Information

Walmart Phone Numbers

Toll-Free Number:

  • (800) 925-6278


  • (877) 969-3668 Walmart Discover Card

Automated Service:

  • (877) 294-1086 Walmart Discover Card


  • (800) 641-4526 Walmart Credit/Community & Business

Customer Service:

  • (877) 294-7880 Walmart Credit/Community & Business
  • (866) 611-1148 Walmart Discover Card
  • (877) 937-4098 Walmart MoneyCard
  • (877) 968-6391 Walmart Product Care Plan
  • (866) 633-9096 Walmart Visa Gift Card
  • (800) 925-6278


  • (888) 518-6278 ext 3 Walmart Credit/Community & Business
  • (903) 938-0072
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Currently you can call only US numbers.

Corporate Office Address:

702 SW 8th Street
Bentonville, Arkansas 72716-8611
United States

Other Info:

Hours of Operation:
Mon-Fri: 7am - 9pm
Sat: 9am - 9pm
Sun: 12pm - 6pm
All time are CST

Help in Social Networks:

Summary of Walmart Customer Service Calls

01:17 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Walmart to Ask about:

Cards Question:

  • “Gift card not working. bad experience” , Review #1676325
  • “Card won’t activate”
  • “Gift card not working”

Shipping and Delivery Question:

  • “Didn't get refunded”
  • “Did not receive gift cards”
  • “Did not receive gift card for 1,000 dollers”

Payments and Charges Question:

  • “Billing questions”
  • “I'm being double-charged for two separate transactions”
  • “Your payment couldn't be authorized. Please use a different payment method.”

Return/ Replace Question:

  • “Returns”
  • “Return”
  • “Horribly rude man and he stopped the lady finishing my return n didnt let me get it. His name Richard” , Review #1255005

Account Question:

  • “Remaining balance gift card used”
  • “Walmart account hacked”

Request for Information Question:

  • “Need questions answered” , Review # 1364409
  • “Receipt print wore off receipt and i bought protection on my ruko tv how can i get another copy of receipt or what can i do”

Product/ Service Question:

  • “Hoverboard not working”
  • “*** up my pizza”

Staff Question:

  • “Customer service”

Other Question:

  • “My netgear motom”
  • “Need a letter of deletion”
  • “Prescription history”

Walmart Rating Stats

2.2 out of 5 stars
based on 3179 reviews
See all 8185 reviews

Rating trend


Top Walmart Services

Customer Care, Manager, Cashier

Top Walmart Products

Gift Card, Credit Card, Website

Walmart Pros and Cons

Pros: Prices, Location, To never shop at walmart again, Convenience, Walmart was ok prior to this

Cons: Customer service, Service, Management, Lack of stock, Long waits


Walmart is an American chain of discount department stores. It was founded by Sam Walton in 1962 in Rogers, Arkansas. Originally the name of the store was Walton's Five and Dime store. Nowadays the company is headquartered in Bentonville, Arkansas. The large stores specialize in discount retail. The company is the largest grocery retailer in the US. Net income of Walmart Stores, Inc. is 11,3 billion. According to the Fortune Global, Walmart is the largest public corporation in the world in terms of the revenue.
The watchword of the company is: "Save money, live better". There are Walmart stores in Mexico, the United Kingdom, Japan, Argentina, Brazil, Canada and many other countries.

Walmart reviews and complaints

Walmart is ranked 49 out of 611 in Supermarkets and Malls category

Area Served

USA, Canada

Payment Methods

PayPalMasterCardVISAAmerican Express

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Walmart Stats

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