Walmart Phone Numbers and Emails

Toll-Free Number:

  • (800) 925-6278

Customer Service:

  • (877) 968-6391
    Walmart Product Care Plan
  • (800) 966-6546

Discounts/ Rewards/ Cashback:

  • (800) 571-1376
    Vanilla Visa Gift Card
  • (877) 294-1086
    Walmart Credit Card
  • (877) 937-4098
    Walmart MoneyCard
  • (866) 633-9096
    Walmart Visa Gift Card


  • (479) 273-4000


  • (800) 331-0085
Send Message

Walmart Emails:

Customer Service
Walmart Surveys
General Info
Walmart Connect
Investors/ Franchising
Investor Inquiries
Privacy Inquiries
Sales/ Reservations
Sales and Questions
More phone numbers and emails Less phone numbers and emails

How to Contact Walmart Customer Service?

How to Contact Walmart Customer Service?

How to Call Walmart Customer Service?

One of the quickest ways to contact the retailer is to use Walmart customer service phone number. For support and assistance, you can call Walmart customer service and ask all your questions via this phone number: 1-800-925-6278 (1-800-WALMART). If you wonder how long is Walmart customer service open, it's from 8 am to 11 pm every weekday.

What Is Walmart Customer Service Email Address?

Another way to get Walmart customer service support is to send an email on the official website. You can write about products, store experience, service, and other issues. Except for the opportunity for sharing feedback, also gives information about FAQs, store locations, and financial help centers.

The easiest way to email Walmart online customer service is to fill out the form on But if you have an issue that doesn’t relate to the topics on the website, you can send your inquiry to the following Walmart customer service email: The answer terms may vary a lot, from a few days to one week.

For those who offer partnership and cooperation, there is another email:

How to Chat with Walmart Customer Service?

Walmart website covers most of the common questions about the stores. If you need help, you can use Walmart live chat. That’s the fastest way to get in touch with Walmart chat support is to go to their Help page and choose the option ‘Contact us’. You will see the window on the side that lets you choose the topic of your request for Walmart support. Customers can write their feedback, ask any questions, or get detailed information via Walmart live chat.

You can also use Instagram Direct, Facebook messenger, or Twitter to reach Walmart customer service online.

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Contact Information

Walmart Website:

Walmart Help Center:

Corporate Office Address:

Walmart Corporate
702 SW 8th Street
Bentonville, Arkansas 72716-0160
United States

Other Info (opening hours):

Additional Fax Numbers:

General Info: +1614-921-9866

Customer Service Hours:

Monday - Friday: 8:00am - 11:00pm (CT)

Saturday: 9:00am - 9:00pm (CT)

Sunday: 12:00pm - 7:00pm (CT)

Media Hours:

Monday - Friday: 8:00am - 5:30pm (CT)

Other Locations:

Walmart Inc.

850 Cherry Ave.,

San Bruno, CA 94066

840 W California Ave,

Sunnyvale, CA 94086, US

Corporativo Walmart México

Boulevard Manuel Ávila Camacho 647,

Lomas de Sotelo,

Distrito Federal 11200, MX

Avenida del Valle Sur 725,

Huechuraba, Santiago Metropolitan

8580000, CL

More contact details



Walmart Customer Service Reviews

1.7 / 5

I had a terrible experience ordering a wagon on your site. It was supposed to be here for a 1 year olds birthday party. It kept saying delayed. I called fedx...

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Baldomero Zwm
Items missing from delivery from store

Issue was resolved with one phone call and a refund was processed immediately. Great customer service.

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How Good is Walmart's Customer Service?

Piedad Fmd
Piedad Fmd
Feels Disappointed | Oct 03, 2023

Very good

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Farren Mrk
Farren Mrk
Feels Disappointed | Oct 03, 2023

It’s okay

Read full quote
Melissa M Obq
Melissa M Obq
Feels Satisfied | Oct 02, 2023

Expert service

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Saara Fpj
Saara Fpj
Feels Disappointed | Oct 02, 2023

They talked to fast and it was harder to understand the person because they had an accent.

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Kaydince Wpf
Kaydince Wpf
Feels Neutral | Oct 01, 2023

Issue was resolved in a timely manner

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Sherrell Usq
Sherrell Usq
Feels Satisfied | Sep 28, 2023

I didn't not get my order

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Summary of Walmart Customer Service Calls

04:53 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Walmart?

Shipping and Delivery Question:

  • “Missing item in online order”
  • “My delivery was taken back from my front door and he got in his car. So i asked if that was my order and he said it was and droveboff. I have it on video ring ! I want to send it to you.”
  • “Need to change the size”

Request for Information Question:

  • “Question a charge on my debit card”
  • “About my order”
  • “Help with online account”

Payments and Charges Question:

  • “Im being charged for a free trial offer”
  • “Money changes on my debit card”
  • “I was charged a membership fee of 106.58 on 9/30 and I did not request it.”

Return/ Replace Question:

  • “Return policy”
  • “On line order returns”
  • “Return policy for printers”

Product/ Service Question:

  • “My wardrobe is broken”
  • “Defected merchandise”
  • “Damaged item from online order”

Activation/ Cancellation Question:

  • “My orders are being cancelled this isn't the first time. I only did delivery because disabled and couldn't tote items”
  • “Order cancelled”
  • “Cancel order”

Refund Question:

  • “Walmart screw up my refund”
  • “To get a refund on Walmart+ I didn't order”
  • “Refund issues”

Cards Question:

  • “Can't use my OTC card to order groceries”
  • “Bank card mistakenly got charged twice for same order”
  • “Can't add new card”

Account Question:

  • “Ernie my membership”
  • “Can't sign into my online account”
  • “Membership receipt”

Staff Question:

  • “Items not placed with a belong in department, and a long wait on Manager”
  • “Store manager will not talk to me about my $600 grocery”
  • “I need to speak to a customer service rep about a receipt.”

Employment Question:

  • “Waiting for job orientation”
  • “Finish filling out job application”
  • “Payroll”

Website/ Application Question:

  • “Update application”
  • “App”
  • “Order online”

Other Question:

  • “You didn't send all my order”
  • “Contacting them because of a Samsung TV that's supposed to be mine”
  • “Order problem”


Related Companies

Flipkart, Ekart Logistics, ONN Electronics, PhonePe, Myntra


Walmart is an American chain of discount department stores. It was founded by Sam Walton in 1962 in Rogers, Arkansas. Originally the name of the store was Walton's Five and Dime store. Nowadays the company is headquartered in Bentonville, Arkansas. The large stores specialize in discount retail. The company is the largest grocery retailer in the US. Net income of Walmart Stores, Inc. is 11,3 billion. According to the Fortune Global, Walmart is the largest public corporation in the world in terms of the revenue.
The watchword of the company is: "Save money, live better". There are Walmart stores in Mexico, the United Kingdom, Japan, Argentina, Brazil, Canada and many other countries.

Walmart is ranked 108 out of 428 in Supermarkets and Malls category

Area Served

USA, Canada, Worldwide, Asia

Payment Methods

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