Contact Information

Walmart Phone Numbers

Toll-Free Number:

  • (800) 925-6278

Application:

  • (877) 969-3668 Walmart Discover Card

Automated Service:

  • (877) 294-1086 Walmart Discover Card

Collections:

  • (800) 641-4526 Walmart Credit/Community & Business

Customer Service:

  • (877) 294-7880 Walmart Credit/Community & Business
  • (866) 611-1148 Walmart Discover Card
  • (877) 937-4098 Walmart MoneyCard
  • (877) 968-6391 Walmart Product Care Plan
  • (866) 633-9096 Walmart Visa Gift Card
  • (800) 925-6278

Fraud:

  • (888) 518-6278 ext 3 Walmart Credit/Community & Business
  • (903) 938-0072
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Currently you can call only US numbers.

Corporate Office Address:

Walmart
702 SW 8th Street
Bentonville, Arkansas 72716-8611
United States

Other Info:



Hours of Operation:
Mon-Fri: 7am - 9pm
Sat: 9am - 9pm
Sun: 12pm - 6pm
All time are CST

Help in Social Networks:

Summary of Walmart Customer Service Calls

241 TOTAL
CALLS
44% SUCCESSFUL
CONNECTIONS
01:17 AVG CALL
DURATION
32% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Walmart to Ask about:

Cards Question:

  • “Gift card not working”
  • “Bought walmart giftcard visa and can not regester or get balance and walmart said no refund”
  • “Card won’t activate”

Shipping and Delivery Question:

  • “Didn't get refunded”
  • “Did not receive gift cards”
  • “Did not receive gift card for 1,000 dollers”

Payments and Charges Question:

  • “I'm being double-charged for two separate transactions”
  • “Your payment couldn't be authorized. Please use a different payment method.”

Account Question:

  • “Remaining balance gift card used”
  • “Walmart account hacked”

Request for Information Question:

  • “Need questions answered” , Review # 1364409
  • “Receipt print wore off receipt and i bought protection on my ruko tv how can i get another copy of receipt or what can i do”

Product/ Service Question:

  • “Hoverboard not working”
  • “*** up my pizza”

Staff Question:

  • “Customer service”

Return/ Replace Question:

  • “Horribly rude man and he stopped the lady finishing my return n didnt let me get it. His name Richard” , Review #1255005

Other Question:

  • “Bad salad”
  • “2 horrible experiences. Your employees at 2 seperate locations stole from ME.”
  • “Registrar plan de seguro”

Walmart Rating Stats

2.2 out of 5 stars
based on 3081 reviews
See all 8038 reviews

Rating trend

About

Top Walmart Services

Customer Care, Manager, Cashier

Top Walmart Products

Gift Card, Credit Card, Website

Walmart Pros and Cons

Pros: Prices, Location, To never shop at walmart again, Convenience, Walmart was ok prior to this

Cons: Customer service, Service, Management, Lack of stock, Long waits

Summary

Walmart is an American chain of discount department stores. It was founded by Sam Walton in 1962 in Rogers, Arkansas. Originally the name of the store was Walton's Five and Dime store. Nowadays the company is headquartered in Bentonville, Arkansas. The large stores specialize in discount retail. The company is the largest grocery retailer in the US. Net income of Walmart Stores, Inc. is 11,3 billion. According to the Fortune Global, Walmart is the largest public corporation in the world in terms of the revenue.
The watchword of the company is: "Save money, live better". There are Walmart stores in Mexico, the United Kingdom, Japan, Argentina, Brazil, Canada and many other countries.

Walmart reviews and complaints

Walmart is ranked 49 out of 606 in Supermarkets and Malls category

Area Served

USA, Canada

Payment Methods

PayPalMasterCardVISAAmerican Express

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Walmart Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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