Walmart Phone Numbers and Emails

Toll-Free Number:

  • (800) 925-6278

Customer Service:

  • (800) 641-4526
    Collections: Walmart Credit/Community and Business
  • (877) 968-6391
    Walmart Product Care Plan
  • (800) 925-6278
  • (866) 925-6278
  • (855) 533-9669


  • (800) 966-6546

Discounts/ Rewards/ Cashback:

  • (866) 545-7847
    Bluebird American Express Debit Card
  • (877) 860-1250
    Capital One® Walmart RewardsTM Mastercard®
  • (800) 203-5764
    Sam's Club Business Credit
  • (866) 220-2760
    Sam's Club Business Mastercard
  • (800) 964-1917
    Sam's Club Consumer Credit Card
  • (866) 220-0254
    Sam's Club Consumer Mastercard
  • (800) 362-6196
    Sam's Club Direct Commercial Credit
  • (844) 335-5919
    Sam's Club World Mastercard
  • (800) 571-1376
    Vanilla Visa Gift Card
  • (877) 294-1086
    Walmart Credit Card
  • (877) 937-4098
    Walmart MoneyCard
  • (866) 633-9096
    Walmart Visa Gift Card


  • (479) 273-4000


  • (888) 555-8838
    Privacy Inquiries


  • (800) 331-0085
    For media and journalists

Walmart Emails:

Customer Service
Walmart Customer Spark Panel, Walmart Surveys
General Info
Walmart Connect
Investors/ Franchising
Investor Inquiries
Privacy Inquiries
Sales/ Reservations
Sales and Questions
More phone numbers and emails Less phone numbers and emails

Walmart Contact Information

Walmart Website:

Walmart Online Chat:

Corporate Office Address:

Walmart Corporate
702 SW 8th Street
Bentonville, Arkansas 72716-0160
United States

Other Info (opening hours):

Additional Fax Numbers:

General Info: +1614-921-9866

Customer Service Hours:

Monday - Friday: 8:00am - 11:00pm (CT)

Saturday: 9:00am - 9:00pm (CT)

Sunday: 12:00pm - 7:00pm (CT)

Media Hours:

Monday - Friday: 8am - 5:30pm (CT)

Other Locations:

San Bruno

Walmart Inc.

850 Cherry Ave.,

San Bruno, CA 94066


840 W California Ave,

Sunnyvale, CA 94086, US


Corporativo Walmart México

Boulevard Manuel Ávila Camacho 647,

Lomas de Sotelo,

Distrito Federal 11200, MX


Avenida del Valle Sur 725,

Huechuraba, Santiago Metropolitan

8580000, CL


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Walmart Rating Based on 4.9K Reviews

Rating details

more details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of Walmart Customer Service Calls

03:42 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Walmart Customer Service?

Shipping and Delivery Question:

  • “Did not receive my order”
  • “Delivered not received package”
  • “Bought a Wacom tablet advertise 3 free softwares with the tablet I never received my 3 softwares, I have been waiting for it, Las week I notify Walmart that I did bat received it, beach camera contact me on October 7, but they they have not contactag”

Request for Information Question:

  • “Checking the status of my order”
  • “Checking on a product”
  • “Order status”

Return/ Replace Question:

  • “Need to return an item. I have Ins coverage”
  • “Return item”
  • “Return”

Product/ Service Question:

  • “My tv stop working and it's still under warranty”
  • “Handle on my Urban trek 24" upright has broken”
  • “My package was damaged”

Activation/ Cancellation Question:

  • “Cancel Walmart +”
  • “Canceled my order but not seeing my money on .and not seeing my money on my card”
  • “Cancel an order”

Payments and Charges Question:

  • “Transaction question”
  • “Charged for an order I didn't receive”
  • “Charged wrong card”

Cards Question:

  • “Walmart e gift card issues”
  • “Walmart money card want register”
  • “My card”

Refund Question:

  • “Missing refund”
  • “Would like to refund some items”
  • “Refund problem”

Employment Question:

  • “Payroll”
  • “Problem with my paycheck”
  • “I'm trying to apply for a job I did the same fiber Walmart in Temple but I don't know how to apply online cuz I don't understand how to use your system”

Staff Question:

  • “Complaint poor service”
  • “Terrible and incomplete service”
  • Customer service

Account Question:

  • “My account was disconnected July 21 2021,& I had just put paid my bill not even 48 hours after they cut off my service”
  • “My Walmart account not working”
  • “My account was over charged”

Website/ Application Question:

  • “Order online”
  • “Double order online”
  • “New website”

Other Question:

  • “Missing order”
  • “Received. $50 gift certificate by email and I am not able to locate it.”
  • “Selling on walmart”


Top Walmart Services

Customer Care, Manager, Cashier

Top Walmart Products

Gift Card, Credit Card, Website

Walmart Pros and Cons

Pros: Prices, Location, Price, Convenience, Convenient

Cons: Customer service, Service, Management, Long waits, Lack of stock

Related Companies

Flipkart, Ekart Logistics, Sams Club, ONN Electronics, Myntra


Walmart is an American chain of discount department stores. It was founded by Sam Walton in 1962 in Rogers, Arkansas. Originally the name of the store was Walton's Five and Dime store. Nowadays the company is headquartered in Bentonville, Arkansas. The large stores specialize in discount retail. The company is the largest grocery retailer in the US. Net income of Walmart Stores, Inc. is 11,3 billion. According to the Fortune Global, Walmart is the largest public corporation in the world in terms of the revenue.
The watchword of the company is: "Save money, live better". There are Walmart stores in Mexico, the United Kingdom, Japan, Argentina, Brazil, Canada and many other countries.

Walmart reviews and complaints

Walmart is ranked 83 out of 373 in Supermarkets and Malls category

Area Served

USA, Canada, Worldwide

Payment Methods

PayPalMasterCardVISAAmerican ExpressDiscover

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